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Support: ioSafe Disaster Recovery Service

  • The Disaster Recovery Service, activated upon product registration, is a critical aspect of your disaster contingency plan.
  • If you or your company has a disaster or system failure, simply call 1.530.886.1578 ext. 430 or email disastersupport@iosafe.com.
  • The ioSafe Disaster Response Team will assist you with the recovery process.
  • A Disaster Response Team Leader will be assigned to your disaster as your single point of contact.
  • Up to $20,000 Data Extraction Guarantee*
  • All overnight freight costs associated with the disaster event paid for by ioSafe.
  • Free replacement ioSafe unit with recovered data.
  • Follow up support to integrate recovered data with computer system.
  • Available during the 3-year warranty period and can be extended to 5 years.
  • Click here to register your ioSafe products and activate the Disaster Recovery Service
*Click here for more details on the ioSafe Disaster Recovery Service.
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