ioSafe Data Recovery Service: ioSafe Products

• To be activated, the ioSafe Data Recovery Service ("DRS") must be activated with the ioSafe product registration process and is a requirement prior to the use of your DRS plan.
• If you or your company has a disaster or system failure, simply call 1.530.886.1578 ext. 430 or email disastersupport@iosafe.com.
• The ioSafe Disaster Response Team will assist you with the recovery process through telephone and email support.
• A Disaster Response Team Leader will be assigned to your disaster as your single point of contact.
• ioSafe will provide up to $20,000 for data recovery services, depending on the ioSafe product purchased.
• All overnight freight costs associated with the disaster event paid for by ioSafe.
• Free replacement of comparable ioSafe unit loaded with recovered data.
• Follow up support to integrate recovered data with computer system.
• Available during the original warranty period and can be extended up to 5 years for an additional fee.
• Click here to register your ioSafe products and activate the Data Recovery Service

ioSafe Data Recovery Service: Non-ioSafe Products

• Data Recovery Service is now available for non-ioSafe products.
• Email ioSafe Customer Service or call 530-886-1578 x400 to find out more.
• Expedited shipping and forensic hard drive recovery services available.