ioSafe Data Recovery Service: ioSafe Products
*Click here for more details on the ioSafe Data Recovery Service.
- To be activated, the ioSafe Data Recovery Service ("DRS") must be activated with the ioSafe product registration process and is a requirement prior to the use of your DRS plan.
- If you or your company has a disaster or system failure, simply call 1.530.820.3090 ext. 430 or email firstname.lastname@example.org.
- The ioSafe Disaster Response Team will assist you with the recovery process through telephone and email support.
- A Disaster Response Team Leader will be assigned to your disaster as your single point of contact.
- ioSafe will provide up to $20,000 for data recovery services, depending on the ioSafe product purchased.
- All overnight freight costs associated with the disaster event paid for by ioSafe.
- Free replacement of comparable ioSafe unit loaded with recovered data.
- Follow up support to integrate recovered data with computer system.
- Available during the original warranty period and can be extended up to 5 years for an additional fee.
- Click here to register your ioSafe products and activate the Data Recovery Service
ioSafe Data Recovery Service: Non-ioSafe Products
- Data Recovery Service is now available for non-ioSafe products.
- Email ioSafe Customer Service or call 530-820-3090 x400 to find out more.
- Expedited shipping and forensic hard drive recovery services available.