Genie Timeline Software


* Required
ioSafe Product Serial Number*(10 digits, no dashes)
Your Name*
Your Email Address*


How to Find Your Serial Number

ioSafe Solo:

The Solo's Serial Number (S/N) is a 10-digit code and is located on the back of the unit, just below the power port.




ioSafe SoloPRO:

The SoloPRO's Serial Number (S/N) is a 10-digit code and is located on the back of the unit, directly above the power switch.




ioSafe Rugged Portable:

The Rugged Portable's Serial Number (S/N) is a 10-digit code and is located on the back of the unit.




If you need further assistance, please feel free to contact our Customer Service Center:

Phone: 888.984.6723 x400
Email: customerservice@iosafe.com

You're in good company with ioSafe