ioSafe How-Tos:

ioSafe NAS/RAID System

Software

How to join the IoSafe NAS to the LDAP directory service

Overview

When the directory service is set up on Directory Server or any other LDAP server, ioSafe NAS and other LDAP clients (such as Mac and Linux computers) can be bound to the server to join the directory service. With the support of LDAP, managing user accounts and privileges has become a lot more efficient. An ioSafe NAS can easily merge into any existing LDAP directory service, it could greatly reduce the time spent on creating numerous sets of accounts for different services.

This article will guide you through and explain how to join the IoSafe NAS to the LDAP directory.

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Updated the DiskStation Manager (DSM) to the latest versio
    2. Logged in under DSM admin (or a user belonging to the administrators group) for your ioSafe NA

    Refer to How to Host a Directory Server Using ioSafe NAS for more information about hosting a directory server by ioSafe NAS.

  2. Limitations

    Please see the following limitations

    1. Your ioSafe n2 can be bound to only one LDAP server at a tim
    2. If you use the LDAP functionality mentioned in this section to bind your ioSafe n2 to a server that doesn't contain the object class posixAccount for its users and groups (such as Windows Domain Controller or Microsoft Exchange Server), your ioSafe NAS will not be able to retrieve the information of LDAP users and groups from the serve
    3. If you want to bind your ioSafe NAS to a Windows Domain Controller to retrieve the information of domain users and groups, go to Main Menu » Control Panel » Win/Mac/NFS » Domain/Workgroup. However, you are not allowed to bind your ioSafe NAS to an LDAP server and Windows Domain Controller at the same tim
  3. To bind your ioSafe NAS to an LDAP server
    1. Log in to DSM as admin (or a user belonging to the administrators group), go to Main Menu » Control Panel » LDAP, and then tick Enable LDAP Client
    2. Enter the IP address or hostname of the LDAP server in the LDAP Server address fiel
    3. Choose an encryption type from the Encryption drop-down menu to secure LDAP connection with encryption mechanis
    4. Enter the Base DN of the LDAP server in the Base DN field, or choose an available Base DN from the Base DN drop-down men
    5. Tick Enable Windows CIFS support to allow LDAP users to access the ioSafe NAS files with their computers via the CIFS protoco
    6. Note: If you bind your ioSafe NAS to an LDAP server that is not Synology Directory Server, enabling LDAP's CIFS support will enforce the PAM authorization mechanism, which requires client computers to transfer plaintext password (instead of encrypted one) during account authentication. LDAP users will need to modify their computer's settings to enable plaintext support before they can access the ioSafe NAS files via CIFS.

      For detailed instructions, click the Help button at the top-right corner, and then refer to the "About CIFS Support and Client Computer's Settings" section. On the other hand, if you bind your ioSafe NAS to Synology Directory Server, enabling LDAP's CIFS support will adopt the NTLM (or NTLMv2) authorization mechanism, which allows LDAP users to authorize with their user credentials without making any changes to their computer settings.

    7. Click OK
    8. In the authentication window that appears, do the following:
      1. Enter the distinguished name (DN) or account name of an LDAP administrator (such as root or a user belonging to Directory Server's Directory Operators group) in the Bind DN or LDAP administrator account fiel
      2. Enter the password for the LDAP administrator in the Password fiel
      3. Click Apply
    9. After your ioSafe NAS is bound to the LDAP server, it will start retrieving the information of LDAP users or groups from the server, and then display them under the LDAP User or LDAP Group tab.

      Note: LDAP users are not allowed to access the following DSM applications: Photo Station, Audio Station, and Surveillance Station.

      If LDAP users want to access the ioSafe NAS files with their computer via the AFP protocol, they will need to authorize with the username "LDAP_Username@Suffix". For example, if the name of the LDAP user is "ldap1", and the Base DN of the LDAP database is "dc=ldap,dc=synology,dc=com", then the suffix would be "ldap.synology.com", and the user can authorize with the username "ldap1@ldap.synology.com".

How to Verify the Videos Snapshots Authentication Recorded on the ioSafe NAS

Overview

Surveillance Station is the professional Network Video Recorder (NVR) software bundled with DiskStation Manager (DSM), allowing you to remotely record and monitor video footage from IP cameras which are paired with your ioSafe NAS. Synology's implementation of digital signature will also prove the exact time of the recording since recording/stamping to help ensure recorded evidence is admissible in a court of law.

For any recorded video and live view still images, MD5 video watermark authentication is deployed to help ensure data integrity. The entire export is authenticated with NIST-approved Hash Message Authentication Code (HMAC), and RSA encryption technology applies digital signatures. This is a highly secure, accurate and defendable means of verifying the authenticity of any frame of any camera in the video export. The authentication would not pass if any frame of any camera had been modified, recording equipment has been changed (NVR), or system time has been altered.

This article will guide you through the process of exporting a snapshot image or recording from the Surveillance Station, and validating that evidence with "Evidence Integrity Authentication" desktop utility.

Note:

  1. MD5: Cryptographic hash function that produces a 128-bit (16-byte) hash value. MD5 is deployed in a wide variety of security applications to check data integrity
  2. Hash Message Authentication Code (HMAC): Used for simultaneously verify both the data integrity and the authenticity of a message. HMAC is a construction used for calculating a message authentication code (MAC) involving a cryptographic hash function (such as MD5) in combination with a secret key
  3. RSA: Algorithm for public-key cryptography with 2048 bits (617 decimal digits)
  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. DSM version of 4.0 or above is installed on the ioSafe NAS
    2. Surveillance Station is installed and running from Package Center on each ioSafe NAS
    3. At least one camera is already installed and recording videos on Surveillance Station

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide for a general idea about topics related to this article.

  2. Capture video and snapshot images

    All images and videos from Surveillance Station are already embedded with digital watermark. In order to verify the validity of the video/snapshot evidence, it must be exported onto a local PC/Mac/Linux workstation.

    1. Launch Surveillance Station in DSM.
    2. Under the Liveview tab, download snapshots onto PC by clicking on the Snapshot button.
    3. Under the Timeline tab, download snapshots and/or Surveillance Station videos onto PC by clicking on the Snapshot or Download button.
    4. Under the Management tab and via the Event List, download Surveillance Station videos onto PC by clicking on the Download button.
  3. Check Authentication of Video and Snapshot Images

    To verify videos/snapshots recorded on the ioSafe NAS, users can select the video/snapshot evidence and run the Evidence Integrity Authenticator desktop utility to see the detail of the evidence file. If the file has been tempered with, result will be shown accordingly.

    Evidence Integrity Authenticator: The Evidence Integrity Authenticator allows third-party investigators or law enforcement authorities to validate and review videos captured by Synology Surveillance Station. Since all recorded videos and live view snapshots from Surveillance Station include a video watermark, the video which has not been tampered with will be verified by the authentication test as original recording. Install and run the program.

    1. Download the Synology Evidence Integrity Authenticator from the Download Center for PC/Mac/Linux.
    2. Click on Open File(s) or Open Folder button within Evidence Integrity Authenticator program.
    3. Select snapshot and/or video files that you have just downloaded from Surveillance Station
    4. The Authenication Result column will show the results within the Synology Evidence Integrity Authenticator program
How to receive immediate system notifications from ioSafe NAS on Skype & MSN

Overview

Synology now provides free push notification service on Skype and MSN to notify you the status of your ioSafe NAS. You can decide which events to trigger notifications and avoid unnecessary alerts. Event categories can be precisely set for you to take appropriate action as needed.

This article will guide you through the process to receive immediate system notifications from ioSafe NAS on Skype and MSN.

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NAS
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    3. Creating volumes and shared folders (See the guide located on the CD or go to www.iosafe.com/support)
    4. Creating DSM local users (the guide located on the CD or go to www.iosafe.com/support)

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe User's Guide.

  2. Set up the Skype and MSN accounts on your ioSafe NAS

    Set up your Skype and MSN accounts that you plan to receive the immediate system notifications from the ioSafe NAS.

    1. Select Push Service in the Control Panel / Notification / General
    2. Enable the service of MSN and Skype and enter your accounts
    3. Apply the changes
    4. Push the button of "Send a test message" to check if the settings work correctly
    5. In a few seconds, the testing message will pop out in your MSN window
    6. In a few seconds, the testing message will pop out in your Skype window
  3. Advanced Set-ups
    1. In the Advanced section, you can choose the notification events and the notification methods. Just press Save after changes are made
    2. You can further customize the subject and the content of the notification messages
How to back up MySQL database on ioSafe NAS with phpMyAdmin

Overview

phpMyAdmin is a free software tool designed to manage the MySQL databases. After the installation, you will be able to run phpMyAdmin and manage the MySQL databases stored on your ioSafe NAS. Users can easily back up MySQL database on the NAS with the help of phpMyAdmin. This article will guide you through the process of backing up MySQL database on the ioSafe NAS with phpMyAdmin.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NA
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    3. Creating volumes and shared folders (See the guide located on the CD or go to www.iosafe.com/support)
    4. You have to have admin account to access the management web pag
    5. You have already installed phpMyAdmin on the ioSafe NAS

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide for a general idea about topics related to this article.

  2. Back up MySQL database on the ioSafe NAS with phpMyAdmin
    1. Connect to the user interface of phpMyAdmin
    2. Click Export
    3. Select the database you want to back up, and choose a file type for your exported file
    4. Select settings in "Structure" and "Data" according to your need. For more details regarding the options, please refer to the phpMyAdmin documentation
    5. Check "Save as file" and assign your settings
    6. Click Go to finish. Your database will be downloaded as a file
How to host a website on the ioSafe NAS

Overview

Your ioSafe NAS comes with Web Station, which allows the ioSafe NAS to host up a dynamic, database-driven website or numerous 3rd party web applications with MySQL & PHP technologies, such as Content Management, Customer Relationship Management & e-Commerce system. Find 3rd party web applications on our compatibility page.

The article will guide you through how to upload web pages to your ioSafe NAS and manage your MySQL database.

  1. Before You Start
    1. Hardware installation for the ioSafe NA
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    3. Creating volumes and shared folders (See the guide located on the CD or go to www.iosafe.com/support)
    4. You have to have admin account to access the management web pag
    5. Setup EZ-Internet and configure port 80 - WWW service to the public (See the guide located on the CD or go to www.iosafe.com/support).
    6. phpMyAdmin is already installe
    7. Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide for a general idea about topics related to this article
  2. Build your web application using Web Station

    With the Web Station feature, you can create a website with web pages on the ioSafe NAS. The Synology DiskStation Manager (DSM) provides the default shared folder, "web," for you to store web page files that are used to build your website.

    To enable Web Station:

    1. Tick Enable Web Station
    2. Click Apply
    3. Upload your web pages (ex.index.html) in the Web shared folder
    4. Now you can have your website ready to the public
  3. Manage the SQL database using phpMyAdmin

    You can enable MySQL to use the MySQL database function for your website. After MySQL is enabled, you can install the phyMyAdmin package available at Package Center to manage the MySQL database.

    To manage your MySQL database:

    1. Install phpMyAdmin in Package Center
    2. Point a web-browser to http://iosafeserver/phpMyAdmin/. Enter the username root and the default empty password
    3. Now you can start to manage your MySQL database with phpMyAdmin
How to join the ioSafe NAS into Windows ADS domain

Overview

This article will guide you through the process of joining your ioSafe NAS to an ADS Domain Controller, setting up domain user/group privileges to access ioSafe NAS resources. You will also learn the benefits of joining the ioSafe NAS with an ADS Domain Controller from this article.

This article assumes that as the admin of your ioSafe NAS, you are also an experienced network administrator with a firm grasp of domain, file sharing and networking principles.

Contents

  1. What is Active Directory Service (ADS)?

    Active Directory is a technology created by Microsoft that provides a variety of network services, allowing network administrators to centrally manage the information and resources on the network. On an ADS network, the Active Directory information (including computers, users and groups) is held on one or more Domain Controllers (DCs).

    Please see here for more information about ADS.

  2. Join the ioSafe NAS to ADS Domain and Check Its Users

    The benefit of using Synology DiskStation (DSM) with an ADS Domain Controller is that by retrieving the user or group information from the ADS Domain Controller, your ioSafe NAS can allow domain users to access the ioSafe NAS with their ADS credentials. Likewise, if there are multiple ioSafe NAS's joining the same ADS Domain Controller, the domain users can use one credential to access these ioSafe NAS's, without the need of remembering multiple credentials for different ioSafe NAS's.

    One ioSafe NAS can support up to 100,000 domain user accounts, and 100,000 domain group accounts.

    1. Before you start

      Please make sure you have checked the information below before proceeding.

      1. Make sure you have the username and password of the domain administrator
      2. Please use the same time server on the entire ADS Network. The ioSafe NAS, all Domain Clients, and ADS server should all be using the same NTP server to have their time exactly synchronized. Most common Domain errors (i.e., accessing shares via DNS name, access permission errors) can be resolved by having properly synchronized time server. The time server can be a NTP server outside the network, or the NTP service of the ADS Domain Controller
      3. To use a time server on your ioSafe NAS, go to Main Menu » Control Panel » Time, choose Synchronize with a NTP server, and enter the server's address in Network time server
    2. Join the ioSafe NAS to ADS domain

      Please follow the steps below to join your ioSafe NAS to an ADS domain.

      1. Log into Synology DiskStation Manager (DSM) with an account belonging to the administrators group
      2. Go to Main Menu » Control Panel » Directory Service
      3. Click the Domain tab
      4. Check the box marked Join domain and enter information in the following fields to join a Windows ADS domain.
        1. Domain: The name of the ADS Domain
        2. DNS Server (Optional): The IP address of the DNS server. It's recommended to use the DNS of the Domain Controller; therefore, the IP address of the Domain Controller should be entered in this field
        3. Advanced domain options: In most cases, you do not need to fill in any of the advanced domain option. Advanced domain options are needed only for specific domain environment.

        4. DC IP: The IP address of the Domain Controller (DC). The ioSafe NAS will try to communicate with the Domain Controller. If there is more than one IP, insert a comma in between each of them. Add an asterisk (*) after the last DC IP if you wish, and the ioSafe NAS will try to communicate with other DC when all specified ones failed. You will need to add a comma between the asterisk and the last IP. Example: 192.168.0.100,192.168.0.101,
        5. Domain NetBIOS name: The NetBIOS name of the domain.
          Example: SYNOLOGY-WIN2K
        6. Domain FQDN (DNS name): The FQDN (DNS name) of the domain

        7. Example: SYNOLOGY-WIN2K8.COM
      5. Click OK
      6. In the window that appears, enter the username and password for the domain administrator, and click OK
      7. Your ioSafe NAS will register itself with the Domain Controller, and start caching the domain user and group account information from the Domain Controller. This caching of data may take several minutes to complete, depending on the size of the domain.

        After domain user and group account information is synchronized to the ioSafe NAS, domain users can log into the ioSafe NAS.

        Note: By default, domain users and groups have no access to the shared folders on your ioSafe NAS. See the ioSafe NAS user manual for more information about how to give domain users or groups' access privileges to the shared folders privileges to the shared folders.

    3. Check domain user and group account information on the ioSafe NAS

      Please follow the steps below to make sure domain users have been cached into the ioSafe NAS.

      To check domain user or group account information, please do either of the following:

      1. Go to Directory Service
        1. Log into Synology DiskStation Manager (DSM) with an account belonging to the administrators group
        2. Go to Main Menu » Control Panel » Directory Service, and click the Domain users or Domain group tabs
      2. Go to Shared Folder
        1. Log into Synology DiskStation Manager (DSM) with an account belonging to the administrators group
        2. Go to Main Menu » Control Panel » Shared Folder. Click Privileges Setup, and then choose Domain users or Domain group from the drop-down menu
        3. If you have successfully joined the ADS Domain Controller, you can see the domain users or groups listed here.

    4. Manage ADS Domain Users' Access to the ioSafe NAS

      Before you proceed, please refer to Chapter 7 and 8 of the ioSafe NAS User's Guide available on the CD or at our support web page at www.iosafe.com/support which will give you useful tips on how to set up file and service sharing for your ioSafe NAS, and allow local users to access your ioSafe NAS.

      Just like the ioSafe NAS local users, domain users can access the file sharing services of the ioSafe NAS. The steps needed for enabling those services for domain users are mostly the same. We will focus on those differences in the following section, assuming that you have been familiar with those steps for local users or groups.

      1. 3.1 Manage shared folder privileges for domain users or groups

        This section covers how to manage the shared folders on your ioSafe NAS with ADS domain user or group permissions.

        To manage shared folder privileges for domain users or groups, please do either of the following methods:

        1. Go to Director Server:
          1. Log into Synology DiskStation Manager (DSM) with an account belonging to the administrators group
          2. Go to Main Menu » Control Panel » Directory Service and click the Domain users or Domain group tabs
          3. Select a domain user or group, and then click Edit
          4. In the window that appears, set the access privileges for the domain user or group
          5. Click OK.
        2. Go to Shared Folder:
          1. Log into Synology DiskStation Manager (DSM) with an account belonging to the administrators group.
          2. Go to Main Menu » Control Panel » Shared Folder.
          3. Select a shared folder and click Privileges Setup.
          4. Set domain users' or groups' access privileges to the shared folder.
          5. Click OK
      2. 3.2 Access shared folders with ADS privileges
        1. Use your computer to connect to your ioSafe NAS via File Station, FTP, CIFS, or AFP protocols depending on your OS platform
        2. Select the shared folder you want to access
        3. When you are prompted to enter the Windows domain username and password, make sure you add the domain name and a backslash before your username, like this: Domain_Name\Username
      3. 3.3 Allow domain users or groups to access applications

        Domain users can access some applications/services on the ioSafe NAS, such as File Station, WebDAV, and FTP. They can do so by logging in to any of the applications/services with their domain username and password.

        For example, if you are a domain user, you can do the following to log into Synology DiskStation Manager:

        1. Connect to Synology DiskStation Manager's (DSM) login page with a web browser
        2. Enter your domain username and password. Make sure you add the domain name and a backslash before your username, like this: Domain_Name\Username
      4. Note: Domain users cannot access the following DSM applications:

        1. Photo Station, Audio Station, Video Station
        2. Download Station
        3. Surveillance Station
      5. Set domain users' or groups' access privilege to a sub-folder

        Sub-folder permissions allow admin to have finer permission control at a sub-folder level. Setting sub-folder permission is especially useful for setting advanced privilege settings for any organization consisting of multiple departments.

        Here is an example to help you get the idea:
        A hospital's Radiology division might consist of three departments: MRI, Ultrasound, and Cardiology. The ioSafe NAS admin creates the MRI, Ultrasound, and Cardiology subfolders under the Radiology shared folder. If the ioSafe NAS admin has set proper access privileges for the three sub-folders, the MRI team members can have read/write privilege to the MRI sub-folder. As to the other sub-folders, the member might only have read-only privilege or even have no access at all, depending on the access privileges set by the ioSafe NAS admin for the folders.

        To set domain users' or groups' access privilege to a sub-folder:

        1. Log into DiskStation Manager with an account belonging to the administrators group
        2. Go to Main Menu » File Station
        3. Select a shared folder on the left to see its files and sub-folders in the main area.
        4. Right-click on a sub-folder and choose Properties
        5. Choose a domain user from the Owner drop-down menu, and choose a domain group from the User group drop-down menu.
        6. In the Privilege section, allow or disallow the Owner (the domain user you specified), the User group (the domain group), and the others to access the selected files and folders by ticking any of the Read, Write and Execute checkboxes.
        7. Click OK to finish.
      6. 3.5 Enable user home for domain users

        The ioSafe NAS admin can enable the Domain User Home function to have the private home folders for each domain user created automatically, accessible via File Station, CIFS, FTP, or AFP protocols. Only the user and the admin can access the private folder. This eliminates the chore of manually creating private folders for each user and setting access privileges for each folder.

        To enable user home for domain users:

        1. Log into Synology DiskStation Manager (DSM) with an account belonging to the administrators group.
        2. Go to Main Menu » Control Panel » Directory Service » Domain users, and click User Home.
        3. In the window that appears, tick Enable user home service for domain users.
        4. Click OK.
      7. 3.6 Access domain user's home folder

        If you are a domain user, follow the steps below to access your home folder.

        1. Select home to access your home folder
      8. 3.7 Manage domain user's home folder (admin only)

        After domain user's home service is enabled, you as the admin of your ioSafe NAS can manage ADS domains users' home folders by following the basic steps below.

        To manage domain user's home folder:

        1. Use your computer to connect to the ioSafe NAS via File Station, FTP, CIFS, or AFP protocols, depending on your OS platform
        2. Browse to the following location to find the domain user's home folder: \iosafeN2\homes\@DomainName\FolderX\ADSUser-YYYY
          1. The "X" within "FolderX": an arbitrary number generated by the ioSafe NA
          2. The "YYYY" within the user's home folder name "ADSUser-YYYY": arbitrary characters assigned by the Domain Controller, to prevent accidental viewing of old data. In the scenario if "janedoe" was deleted, and re-created, the second "janedoe" will receive a different ID number, to prevent access to the old "janedoe" folder
      9. Note: After domain users' home service is enabled, a domain user must access the ioSafe NAS via File Station, FTP, CIFS, or AFP protocols to have his home folder created.

How to manage MySQL database on ioSafe NAS with phpMyAdmin

Overview

phpMyAdmin is a free software tool designed to manage the MySQL databases. After the installation, you will be able to run phpMyAdmin and manage the MySQL databases stored on your ioSafe NAS. phpMyAdmin can be installed by Synology Package Center.

This article will guide you through the installation and running of the application on the ioSafe NAS.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NA
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    3. Creating volumes and shared folders (refer to the ioSafe NAS user manual on the CD or at www.iosafe.com/support)
    4. Updated the DiskStation Manager (DSM) to the latest version
    5. Logged in under DSM admin (or a user belonging to the administrators group) for your ioSafe NAS

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Install phpMyAdmin from Synology Package Center
    1. Go to Main Menu » Package Center » Available » phpMyAdmin. Click Install
    2. Follow the Package Installation Wizard to install the package
    3. Go to Main Menu » Package Center » Installed » phpMyAdmin. The phpMyAdmin will be running automatically
    4. You can easily run, stop, or uninstall the package anytime on Package Center in Synology DiskStation Manager (DSM)
  3. Manage MySQL database on the ioSafe NAS with phpMyAdmin
    1. Go to Main Menu and click phpMyAdmin
    2. You will then enter the following page:

The default database user is "root" with empty password. For further usage of phpMyAdmin, please refer to phpMyAdmin's document. It is highly recommended to change the database password after phpMyadmin is successfully installed.

Note: Before connecting to phpMyAdmin to manage the MySQL, make sure you have enabled the Web Station service on the web management UI of the ioSafe NAS Server.

How to set up the ioSafe NAS as the VPN Server

Overview

A virtual private network (VPN) is a network that uses public telecommunication infrastructure, such as the Internet, to provide secure and encrypted connection for data transmission. By using a VPN, businesses can ensure secure remote access to private network. Synology VPN Server is an add-on package that enables your ioSafe NAS to become a VPN server, allowing DSM users over the Internet to securely access resources shared within the ioSafe NAS's local area network. Integrating the most commonly used protocols of VPN service - PPTP and OpenVPN, Synology VPN server provides various options for you to establish a VPN server and manage all the VPN connections.

The article will guide you through the steps of install VPN server on your ioSafe NAS.

  1. Before you start

    Before installing the VPN Server package on your ioSafe NAS, please make sure the following:

    1. Hardware installation for the ioSafe NA
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of ioSafe NAS
    3. Creating volumes and shared folders (See the ioSafe NAS user Manual on the CD or at www.iosafe.com/support).
    4. To set up VPN Server, you must be admin or a user belonging to the administrators group of this ioSafe NAS.
    5. Your Internet connection is normal.
    6. The DiskStation Manager (DSM) of your ioSafe NAS is the latest version.

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Install and Run VPN Server
    1. Go to Package Center » Available » VPN Server and Install the VPN server
    2. After installing the package, go to Installed and click Run to enable the service
  3. Set up VPN Server on your ioSafe NAS

    VPN Server provides 2 types of VPN services: PPTP and OpenVPN. These are the VPN solutions most commonly used on different platforms.

    Set up PPTP Server

    PPTP (Point-to-Point Tunneling Protocol) is a commonly used VPN solution supported by most clients (including Windows, Mac, Linux, and mobile devices).

    To enable PPTP VPN server:

    1. Log in to DSM with the credentials of admin or a user belonging to the administrators group.
    2. Go to Main Menu » VPN Server
    3. Click PPTP under the Settings section in the left pane.
    4. Tick Enable PPTP VPN server
    5. Specify a virtual IP address of VPN server in the Dynamic IP address fields
    6. Set Maximum connection number to limit the number of concurrent VPN connections.
    7. Choose either of the following from the Authentication drop-down menu to authenticate VPN clients:
      1. PAP: VPN clients' password will not be encrypted during authentication
      2. MS-CHAP v2: VPN clients' password will be encrypted during authentication using Microsoft CHAP version 2.
    8. If you use MS-CHAP v2 for authentication, choose any of the following from the Encryption drop-down menu to encrypt VPN connection
      1. None: VPN connection will not be protected with encrypting mechanism
      2. Require MPPE (40/128 bit): VPN connection will be protected with 40-bit or 128-bit encrypting mechanism, depending on the client's setting
      3. Maximum MPPE (128 bit): VPN connection will be protected with 128-bit encrypting mechanism, which provides the highest level of security
    9. Click OK

    Note: The authentication and encryption types of VPN clients must be identical to the settings specified in VPN Server.

    Set up OpenVPN Server

    OpenVPN is an open source solution for implementing VPN service. It protects VPN's connection with the SSL/TLS encrypting mechanism.

    To enable OpenVPN VPN server:

    1. Log in to DSM with the credentials of admin or a user belonging to the administrators group.
    2. Go to Main Menu » VPN Server
    3. Click OpenVPN under the Settings section in the left pane
    4. Tick Enable OpenVPN server
    5. Specify a virtual internal IP address of VPN server in the Dynamic IP address fields.
    6. Set Maximum connection number to limit the number of concurrent VPN connections.
    7. Tick Enable compression on the VPN link if you want to compress data during transfer.
    8. Click OK
How to host a calendar server using the ioSafe NAS

Overview

With the support of CalDAV, your ioSafe NAS can instantly become a calendar server. All of your CalDAV clients (such as iCal on Mac OS, iPhone, or iPad, or Mozilla Sunbird can be synchronized without any effort. And HTTPS support makes it safe to transmit data on the internet.

Contents

  1. 1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Updated the DiskStation Manager (DSM) to the latest version
    2. Logged in under DSM admin (or a user belonging to the administrators group) for your ioSafe NAS
  2. Set up the Calendar Server on your ioSafe NAS

    You need to enable WebDAV before you can publish your calendar to the server.

    To enable WebDAV and CalDAV:

    1. Go to Control Panel » WebDAV
    2. Tick the boxes next to Enable WebDAV (port: 5005) and Enable CalDAV
    3. If you would like to enable connection via HTTPS, tick the box next to Enable WebDAV HTTPS connection (port: 5006)
    4. Click Apply to save your changes
    5. To Create a Calendar:

    6. Go to Control Panel » WebDAV
    7. Under Enable CalDAV, click the box labeled View calendar list
    8. In the Calendar List window, click Add to create a new calendar
    9. In the Calendar Name field, write the name of your calendar. The calendar name from the below example is 'Work.
    10. In the Destination field, choose Select to find the folder location for your calendar, or manually type the folder location. The example location is 'web/Calendar'
    11. Click OK to finalize your changes
    12. The calendar should appear on the list, along with the folder location and status. You may add more calendars if you wish, or click Close if you have finished
    13. Calendar Name: The name which you chose for the calendar
    14. Location: The folder location, which you must know in order for the CalDAV client to access your calendar
    15. Status: Indicates the status of your calendar as either 'Normal' or 'Offline.
  3. Publish and Subscribe to Calendars with a CalDAV Client

    You can easily manage your schedule by creating and sharing calendars with your CalDAV client.

    Note: Some supported CalDAV clients are:

    1. Sunbird (Windows, Mac, Linux)
    2. Chandler (Windows, Mac, Linux)
    3. Evolution (Linux)
    4. iCal (Mac, iOS device)

    To Share Calendars with a Chandler

    This example was created using Chandler 1.0.3.

    1. From the top menu, go to Share » Subscribe
    2. In the Subscribe window, specify the URL for the calendar you would like to share from your ioSafe NAS, and click Subscribe. The URL should be as follows
    3. Your ioSafe NAS IP, followed by a colon and the WebDAV port number. The default WebDAV ports are 5005 for HTTP, and 5006 for HTTPS
    4. The folder location as shown in Control Panel » WebDAV » View calendar list » Location, as in step 5 above
    5. Once you have subscribed, you will be prompted to enter your User name and Password. Type the User name and Password for your ioSafe NAS and press 'Enter'
    6. The calendar will be added to your list of calendars in the far left panel. To sync any changes you make, click the Sync button on the top left corner
    7. To Publish a Local Calendar to the ioSafe NAS

    8. From your local calendars in the left-hand menu, find the calendar which you would like to share on the Calendar Server
    9. Right click, and select Publish
    10. Choose the folder location from your DiskStation Manager (DSM) where you would like to publish the calendar, and click Publish
    11. The calendar will be added to the Calendar Server on your ioSafe NAS, and other users will be able to subscribe to your calendar
How to host a directory server using an ioSafe NAS

Overview

Synology Directory Server package provides Lightweight Directory Access Protocol (LDAP) directory service on your ioSafe NAS that offers account integration and authentication support for LDAP-enabled applications. LDAP integration can simplifies the tasks of adding, modifying, and deleting user accounts among all LDAP-enabled applications. This not only enhances network security, but also reduces management costs. Employees and departments can enjoy the convenience of using the same account credentials to access all resources, saving them the trouble of remembering different usernames and passwords for different NAS or computers. This how-to will help you to set up the directory server on your ioSafe NAS.

  1. Before You Start
    1. Updated the DiskStation Manager (DSM) to the latest version
    2. Logged in under DSM admin (or a user belonging to the administrators group) for your ioSafe NAS
    3. Successfully installed and activated the Directory Server package from the Package Center
  2. Enable Directory Server

    After the Directory Server package is installed and activated, go to Main Menu » Directory Server to enable the application.

    To enable Directory Server:

    Note: If you have set up port forwarding or firewall rules for your ioSafe NAS, make sure port 389 (for LDAP connection) and 636 (for LDAP (SSL) connection) are properly configured at Main Menu » Control Panel » Router Configuration or Firewall.

    1. Click Settings on the left panel, and then tick Enable LDAP Server
    2. In the FQDN (Fully Qualified Domain Name) field, specify the domain name for the LDAP database
    3. Enter the password of Bind DN (see below) in the Password field
    4. Click Apply
    5. When the setup is complete, you can see the following information in the Authentication Information section:

    6. Base DN: The distinguished name for Directory Server's LDAP database. This is generated from the specified FQDN. For example, if the FQDN is "ldap.synology.com," its Base DN will be "dc=ldap,dc=synology,dc=com
    7. Blind DN: The distinguished name for LDAP's root. For example, if the Base DN of the LDAP database is "dc=ldap,dc=sinology,dc=com," then the Blind DN of root will be "uid=root,cn=users,dc=ldap,dc=sinology,dc=com
    8. If LDAP clients want to bind to your Directory Server, they should specify the Base DN to connect to the LDAP database, and then authorize with the Bind DN of root or an LDAP administrator account.

  3. Manage LDAP Users/Groups with Directory Server

    You can create and manage LDAP users/groups with Directory Server by going to Main Menu » Directory Server, and then clicking User or Group on the left panel.

    To create an LDAP user:

    1. Click User on the left panel. Here you can see the built-in user account named admin. By default, LDAP admin has administrative privileges to the LDAP database
    2. Note: The password of admin is the one you specified on the Settings page.

    3. Click Create
    4. Specify the following information for the LDAP user and then click Next:
      1. Name: The name of the user will be stored as the uid attribute in the LDAP database
      2. Description (optional): The description of the user will be stored as the gecos attribute
      3. Email (optional): The email address of the user will be stored as the mail attribute
      4. Password: The password of the user will be stored as the userPassword attribute
      5. Disallow the user to change account password (optional): This information will be stored as the shadowMinattribute
      6. Disable this account (optional): This information will be stored as the shadowExpire attribute
    5. Tick the checkbox(es) to add the user to the following built-in group(s) and click Next:
      1. Administrators: Users added to this group will have the same administrative privileges as DSM admin
      2. Directory Operators: Users added to this group will have administrative privileges of the LDAP database
      3. users: This is the default group for all LDAP users. If users in this group are not added to the administrators or group, they will not have DSM or LDAP administrative privileges
    6. Click Apply to create the LDAP user. The distinguished name of the user in the LDAP database is uid=[username],cn=[users],[Base_DN]

    To create an LDAP group and add group members

    1. Click Group on the left panel, and then click the Create button
    2. Specify the following information for the LDAP group and then click Next:
      1. Group name: The name of the group will be stored as the cn attribute in the LDAP database
      2. Group description (optional): The description of the group will be stored as the description attribute in the LDAP database
    3. Click Apply to create the LDAP group. The distinguished name of the group in the LDAP database is cn=[groupname],cn=groups,cn=[Base_DN]
    4. Do the following to add group members
      1. Select the group you want and click Edit Members
      2. Click Create, select the users you want to add to the group from the user list (press and hold the Ctrl or Shift key for multiple selections), and then click OK. In the LDAP database, the memberUid attribute will be given to LDAP users added to this group
      3. Click Finish
    5. Note: You are not allowed to edit group members for the users group.

      To edit or delete the LDAP users or groups:

    6. Click User or Group on the left panel
    7. Click Edit or Delete, and follow onscreen instructions to complete the process
How to use ioSafe NAS as a Syslog Server

Overview

By installing Syslog Server on your ioSafe NAS, you can easily setup your own Syslog Server to collect various types of activity logs from devices within the network. You can also turn your ioSafe NAS into a syslog client to send logs over to another Syslog Server. Having a Syslog server set up means IT administrator can monitor the status overview of the entire network devices via one interface effortlessly, and respond immediately should there be any malfunctioning situations.

This article will guide you through the process of managing a Syslog Server on your ioSafe NAS, and the way to search for logs in your database.

What is Syslog?

Syslog is a standard protocol for system data logging that uses TCP (Transfer Control Protocol) and port 514. It's being widely supported on most of today's network devices. When a Syslog client application is installed, a server can generate and feed logs to another server acting as the Syslog Server.

Note:

Companies in certain European countries are bound by government policies and regulations to have a syslog server to keep all the activity records. It's one of the most needed and popular application among businesses.

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NAS
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    3. Create volumes and shared folders (refer to the quick start guide or user's manual on the CD or go to www.iosafe.com/support).
    4. Logged in under DSM admin (or a user belonging to the administrators group) to the ioSafe NAS
    5. Make sure Syslog Server package is installed

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Mange Syslog Server on the ioSafe NAS

    To install Syslog Server in Package Center on ioSafe NAS

    1. You can launch Package Center from Main Menu » Control Panel » Package Center
    2. While in Package Center, click the Available tab to find Syslog Server and click Install to install
    3. Choose the volume where syslog server will be installed, tick off Run after installation and click Apply

    To enable Syslog Server on your ioSafe NAS

    1. Log in DiskStation Manager (DSM) and launch syslog server in main menu
    2. Go to Settings and tick off Enable Syslog Server. You may choose to customize the settings, or use default.
    3. Click OK, and wait for a moment for the Syslog Server to setup.

    To save logs on your ioSafe NAS

    1. Click Save on the top of the menu. The system automatically downloads the logs in HTML format to your local computer
    2. Click the arrow button on the Save tap to choose from two formats of logs to download
      1. HTML format
      2. Plain text format.

    To clear logs on your ioSafe NAS

    1. Click Clear on the top menu
    2. Click Yes to confirm the action or No to cancel.

    To refresh logs on your ioSafe NAS

    1. Click Refresh on the top menu to get the latest display of incoming logs.

    To change settings for Syslog Server on your ioSafe NAS

    1. Click Settings on the top menu
    2. Here you can change the system settings for Syslog Server
      1. Enable or disable Syslog Server.
      2. Choose a location (shared folder) to store your logs
      3. Choose between UDP and TCP transfer protocol.
      4. Customize the port for Syslog Server.
      5. Set up Log Rotation to rotate every 6 months, 1 year, 2 years or 3 years
      6. Enable Email Notification and choose between different combinations of log level.
      7. Enable secure connection (SSL).

    Note:

    • UDP (User Datagram Protocol) is a simpler message-based connections protocol that is faster but lacks security and error correction. TCP (Transmission Control Protocol) offers "guaranteed delivery," in which it uses a flow control to determine whether all the packets have been successfully sent until new ones are processed.
    • Secure connection (SSL) is can only be activated when TCP is used.
    • Proper port forwarding rules must be set if you want to reassign a port number to Syslog Server.
  3. Search system logs in Syslog Server

    You can setup filters and search parameters to help you quickly locate a certain piece of log record in your syslog database.

    To search system logs in Syslog Server

    1. Click the double arrow button on the top right corner to reveal the Search panel.
    2. Input search criteria in the field boxes or select items from the drop-down menu
      1. Keyword: enter a keyword to search for logs that contain the words you input
      2. Level: search logs based on one or more level
      3. Program: search logs based on specified program
      4. Host name: search logs based on the host name (device name) of which logs are sent from
      5. Category: search logs based on the specified category
      6. Date: search logs that are received during a period of time span.
    3. Click Search to start searching based on your search criteria, or click Reset to start over
How to make your ioSafe NAS a mail server

Overview

In Synology DiskStation Manager (DSM), the built-in email server allows you to easily turn your ioSafe NAS into a mail server that supports SMTP, POP3 and IMAP. You will be able to host an email server with your own domain name and store all emails on your ioSafe NAS.

Furthermore, the Mail Station 2 add-on package is available for download by choice. With Mail Station 2, you can access emails stored on the ioSafe NAS through an easy-to-use webmail interface.

In this guide, we will help you through all the steps to set up a mail server on the ioSafe NAS. Troubleshooting will also be provided in the last section.

Contents

  1. How Email Works?

    Whenever you send an email, your mail user agent (MUA) interacts with the mail transfer agents (MTA) in order to get the mail to the right destination.

    1. Mail User Agent (MUA)
    2. A mail user agent, or MUA, is an application (e.g. Outlook Express) that runs directly by a user. Mail user agents are used to compose and send out-going messages as well as to display, file and print messages arrived in a user's mailbox.
    1. Mail Transfer Agent (MTA)
    2. Mail transfer agents, or MTA, are used to pass email between different mail servers. When a mail user agent gives a message to a mail transfer agent, the later will pass the message to another transfer agent, or possibly many other transfer agents. Transfer agents are responsible for properly routing messages to the destination.
    1. Mail Delivery Agent (MDA)
    2. Mail delivery agents, or MDA, are used to place a message into a local user's mailbox. When the message arrives at its destination, the final transfer agent will give the message to the appropriate delivery agent, and the later will deliver the message to the user's mailbox.
    1. Simple Mail Transfer Protocol (SMTP)
    2. Simple Mail Transfer Protocol (SMTP) is an Internet standard for email transmission over Internet Protocol (IP) networks. While mail transfer agents use SMTP to send and receive mail messages, mail user agents use only SMTP for sending messages to a mail server for relay.
  2. Before You Start

    You have to complete the following preparations before starting to set up the mail server.

    1. Connect the ioSafe NAS to the Internet
    2. You can connect your ioSafe NAS to the Internet by 3 ways: direct connection, PPPoE connection, or connection though a router. For details about accessing your ioSafe NAS via Internet, refer to the user's manual on the CD or go to www.iosafe.com/support.
    3. Please note that it is very important for a mail server to have a static IP address. Though it is possible to run a mail server with a dynamic IP address, it is not as reliable as a server with a static IP. We recommend applying a static IP address for your mail server. To have a static IP address when connecting to the Internet, please contact with your Internet service provider.
    1. Set Up DNS
    2. A valid domain name is required for people from the Internet to deliver emails to your mail server. To set up the DNS of a mail server, you need to set MX record or/and A record on the DNS server.
    3. MX record, or Mail Exchanger record, is a type of resource record in the Domain Name System (DNS). It specifies how Internet email should be routed using the Simple Mail Transfer Protocol (SMTP). Each MX record contains a host name and a preference. A host name guides emails to arrive at the right destination. A preference points out the relative priority of various servers.
    4. For example, to have an email address "alex@example.com" works, you have to set up the MX record of the domain "example.com". To do so, you need to point the MX record to the IP or domain name of your ioSafe NAS. If you already have registered a domain name, you can apply its settings.
    5. If you do not own a registered domain name, you can apply for a free dynamic DNS (DDNS). It is recommended to have a static IP address with DDNS to ensure that the email delivery is more reliable. You can apply a registered DDNS hostname by going to Main Menu » Control Panel » DDNS to set up the DDNS settings.
    1. Reverse DNS Setup
    2. The process of assigning specific DNS records to a domain name is known as Forward DNS. This is what leads the domain name to the exact server. However, there is also a reverse process, known as Reverse DNS.
    3. What is Reverse DNS?
    4. Reverse DNS is to translate the numeric addresses of websites IP to domain/host names, as opposed to Forward DNS process. Reverse DNS refers also to locating which domain name/host belongs to a given IP address, that is why this process is often referred to as Reverse DNS Lookup. When a domain name has a valid Reverse DNS, it can also be accessed by just using the IP address.
    5. What does Reverse DNS do?
    6. Why would you need a reverse DNS set up for your mail server? Reverse DNS is one of the basic requirements for running a mail server. Also, it is often used as a spam filter to determine whether the IP address of the incoming message matches an authenticated domain name, and to block the message if it doesn't. You would notice your emails come back as non-deliverable if you didn't set up reverse DNS.
    7. If you can't set up reverse DNS by yourself and keep on experiencing email delivery problems, please add another SMTP server for normal email delivery. We recommend that you use a more well-known SMTP server to avoid being taken as spammer when sending an email. To add a SMTP server, please refer to the Using Mail Station section, point 6 below.
    8. How to set up Reverse DNS
    9. Set up Reverse DNS on your own host Some ISPs may delegate a portion of the zone to you so that you can host your own reverse DNS. You can configure Reverse DNS by determining PTR records in a DNS server. PTR records are managed by the entity that controls the IP address assigned to you. It may be either your host or yourself, if the host has delegated the Reverse DNS for your IP space (containing one or multiple IP addresses) to you. A PTR record usually represents the IP entered backwards, followed by an in-addr.arpa entry.
    10. Set up Reverse DNS with your ISP provider The ISP or entity that owns your IP address is the only one who can add the appropriate PTR records. You may have to contact with them for Reverse DNS configuration.
  3. Mail Server Configuration

    After completing the setting above, start to set up mail server on your ioSafe NAS by following the steps below.

    1. Set Up Mail Server
      1. Go to Main Menu » Control Panel » User page. Click User Home to enable User Home service. The mail sent to or delivered by users will be stored at their Home folder
      2. Go to Control Panel » Mail Server
      3. Under the Mail server settings tab, tick the Enable SMTP checkbox and fill in the domain name of your email address. For example, if your email address is "user@synology.com", fill "synology.com" here. Basically, it is the part after @ of your email address. If "SMTP Authorization is required" is enabled, you must provide your ioSafe NAS's user account and password for authentication when setting up SMTP server in other mail clients.
      4. Under the Mail receiving settings tab, you have to enable at least one of the following protocols: POP3, POP3 SSL/TLS, IMAP and IMAP SSL/TLS. Multiple protocols are allowed.
      5. Click OK once complete the setting and you could start to use your email clients to receive and send emails from the mail server you just set up on your ioSafe NAS. The settings in the email client are just as what you usually do when creating a new account. Or you can also download our package --- Mail Station 2 --- to send/receive emails from your browser. Refer to the section below for more details
    2. Access Emails on the ioSafe NAS Using Mail Station 2

      Mail Station 2 is an add-on package that provides a webmail interface for you to access your emails. You can use Mail Station 2 to access the emails on the mail server hosted on your ioSafe NAS. Besides, you can also create multiple POP3 accounts in Mail Station 2 to receive and store emails from any other email servers, e.g. Gmail, Hotmail, etc., to centralize all of your emails on your ioSafe NAS.

      For details about how to use Mail Station 2, please download its User's Guide from www.iosafe.com/support.

    3. Access Emails on the ioSafe NAS Using Various Mail Clients
    4. You could access emails on the mail server hosted on your ioSafe NAS from various mail clients. Following is an example for using Outlook as the email client. The settings should be similar in other mail clients.

      1. After launching Outlook, go to Tool drop-down menu and click Account Settings.
      2. Click New to add your email address of the mail server on the ioSafe NAS.
      3. Enter the details of your email address with the user credentials of your ioSafe NAS. Click Next to continue.
      4. Outlook will start to configure the email account. When the configuration is successfully finished, click OK to finish the process. Then you can start to retrieve emails from your mail server hosted on the ioSafe NAS.
    5. Test Mail Server

      We have completed setting up Mail Server. Now we are going to do some testing to make sure it works.

      The above picture shows how emails are delivered. Here we are dividing the process into various steps. Our test is to make sure that every step works. If any of the steps below fails, please refer to the Troubleshooting section below to solve the problem.

      • Send an email from the ioSafe NAS to the ioSafe NAS itself and make sure the mail server works
      • Send an email from a PC to a user of the ioSafe NAS to make sure that the MUA can communicate with MTA
      • Send an email TO another email server to make sure the ioSafe NAS can deliver the email over the Internet.
      • Send an email FROM another email server to make sure the ioSafe NAS can receive email over the Internet.
      1. Send Emails to the ioSafe NAS
        1. Notification Setting
        2. Fill in the SMTP server with your ioSafe NAS's server name. Then check Authentication required and fill in username, password and email address such as "admin@synology.no-ip.info" to examine if the Mail Station functions well. Then, click Send a test email button.
        1. Webmail
        2. Please refer to Access Emails section to operate the mail testing. If you do not receive the testing mail, please refer to Troubleshooting, section 1 below.
        1. Email Software
        2. You can use Outlook Express, Thunderbird or any other email software to receive and deliver the ioSafe NAS's mails by filling in necessary information such as account and password. If you cannot receive emails, please refer to Troubleshooting, section 2 below. Then, send a testing email to your account. If you cannot receive or deliver the testing email please refer to Troubleshooting, section 2 below.
      2. Send Email to Other Email Server
        1. Webmail
        2. Send a testing email to other email accounts such as Gmail. If you cannot receive the testing mail please refer to Troubleshooting, section 1 below.
        1. Email Software
        2. You can use Outlook Express, Thunderbird and other email software to receive or deliver the ioSafe NAS's mails by filling necessary information such as account and password. If you can receive emails, please refer to Troubleshooting, section 2 below. Then use the email software to send a testing mail to other email accounts such as Gmail. If you cannot receive the testing mail please refer to Troubleshooting, section 2 below.
      3. Send Email to the ioSafe NAS
        1. You can send emails to your ioSafe NAS account by other email servers such as Gmail. If you cannot receive the emails please refer to Troubleshooting, section 3 below.
      4. Troubleshooting
      5. Why can't I send or receive emails via webmail from Mail Station?
        1. Check if the settings on your Mail Station such as SMTP, DNS, and MX are correct
        2. Check if the Internet settings of your ioSafe NAS are correct. Go to Main Menu » Control Panel » Regional Options page. In Time tab, tick Synchronize with a NTP server and click on the Update Now button to exam if the Internet settings are correct. If the result comes back successfully, the settings are correct
        3. Check if the port number on your router is correct
        4. Please visit http://www.spamhaus.org/sbl/ to check if your IP is listed as spammer. If so, remove your IP from blocklist on the same website
      6. Why can't I send or receive emails via my email clients?
        1. Check if you have enabled protocols for IMAP and POP3
        2. Check if your username and password are correct
        3. Check if the settings on your Mail Station such as SMTP, DNS, and MX are correct
        4. Check if the Internet settings of your ioSafe NAS are correct. Go to Main Menu » Control Panel » Regional Options. Under the Time tab, tick Synchronize with a NTP server and click on Update Now button to exam if the Internet settings are correct. If the result comes back successfully, the settings are correct.
        5. Check if the port number on your router is correct
        6. Check if your IP is listed as spammer. Go to http://www.spamhaus.org/sbl/ to check out. If so, remove your IP from block list on the same website
      7. Why can't I receive emails sent from another email server (e.g. Gmail)?
        1. Make sure the DNS is correctly configured. You will need to point the MX and A record to the ioSafe NAS. So other email servers can find the ioSafe NAS
        2. Make sure ioSafe NAS has a static IP address and is connected to the Internet, or your domain name points correctly to your dynamic IP
        3. If the ioSafe NAS is sit behind the NAT firewall/router, please make sure the port forwarding works. You can check whether the port forwarding works by going to the http://canyouseeme.org/ and inputting the port 25
        4. Check message in the returned mail if any. So you can find the detailed reason of the error
      8. Why do I get rejected when I send emails to certain webmail accounts, like those of Gmail or Hotmail?

        Many free email providers do a reverse DNS lookup to check the validity of the sender. If your reverse DNS lookup doesn't correspond to the sending domain name, you emails will be rejected. Please check with your ISP provider.

        Another possibility is that your IP address is listed in the SPAM block list. You can check this by visiting http://www.spamhaus.org/sbl/.

How to join an ioSafe NAS to a VPN network

Overview

To establish a long distance and secured connection, businesses or some individuals are used to build dedicated private networking system with owned or leased lines and dialup network. But with the need for expanding networking capabilities growing, the cost of this physical networking system and their technical support will increase exponentially. When considering the cost-efficiency and the long-term maintenances, VPN is a smart and increasingly attractive solution.

The ioSafe NAS can become a VPN client which can connect to VPN servers via PPTP or OpenVPN and gain access to the virtual private network. Your IoSafe NAS also supports the creation of multiple connection profiles to easily switch connections between different VPN networks.

The article will guide you through the steps of joining your ioSafe NAS to a VPN network.

What is VPN?

A VPN, or virtual private network, is a solution to meet the need to securely access resources on your private network from the Internet. With encryption and other security mechanisms, VPN technology allows business members to easily access the central network of the company and leveraging the resources in it just as in LAN. Individuals can also access resources on their home LAN when being far away from home. Though, VPN is not easy to set up for general users. The cost of a VPN server may also intimidate some of them.

Contents

  1. Before you start

    Before installing the VPN package on your ioSafe NAS, please make sure the following:

    1. Your Internet connection is normal.
    2. The volume of your ioSafe NAS is normal.
    3. The DiskStation Manager (DSM) of your ioSafe NAS is the latest version.
    4. You have a VPN Server to connect.

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article and how to setup port forwarding for connecting to the internet.

  2. Connect to a VPN Server via PPTP

    PPTP (Point-to-Point Tunneling Protocol) is a commonly used VPN solution supported by most clients (including Windows, Mac, Linux, and mobile devices). For more information about PPTP, refer to here.

    1. Go to Control » Application Settings » click VPN
    2. Click Create. Chose which type of connect method you would like to use. Click Apply.
    3. Name the Profile name, specify the Server address (IP address) of the VPN Server which you want to establish connection with, and enter your User name and Password for the VPN Server. Click Next to continue
    4. Choose any of the following authentication mechanism from the Authentication drop-down menu to protect VPN client's password during authentication
      1. PAP : The password will not be encrypted
      2. CHAP : The password will be encrypted using CHAP
      3. MS CHAP : The password will be encrypted using Microsoft CHAP version 1
      4. MS CHAP v2 : The password will be encrypted using Microsoft CHAP version 2
    5. If you have chosen MS CHAP or MS CHAP v2 for authentication, choose any of the following from the Encryption drop-down menu to encrypt VPN connection
      1. No MPPE : VPN connection will not be protected with encrypting mechanism
      2. Require MPPE (40/128 bit) : VPN connection will be protected with 40-bit or 128-bit encrypting mechanism
      3. Maximum MPPE (128 bit) : VPN connection will be protected with 128-bit encrypting mechanism, which provides the highest level of security
  3. Connect to a VPN Server via OpenVPN

    OpenVPN is an open source solution for implementing VPN service. It protects VPN's connection with the SSL/TLS encrypting mechanism. For more information about OpenVPN, visit here.

    1. Go to Control » Application Settings » click VPN
    2. Click Create. Chose which type of connect method you would like to use. Click Apply.
    3. Name the Profile name, specify the Server address (IP address) of the VPN Server which you want to establish connection with, and enter your User name and Password for the VPN Server. Click Next to continue
    4. Click Choose File to import the certificate (ca.crt) exported from the OpenVPN server. Click Next to continue
    5. Tick any of the following checkboxes depending on your network configurations:
      1. Enable compression on VPN link: enable this option to conduct data compression before transferring via VPN.
      2. Route all client traffic through the VPN Server: all packets will transfer via VPN server.
      3. Allow other network devices to connect through this computer's Internet connection: the computers in the same LAN with VPN client can connect to the VPN server's private network via this VPN client
    6. Click Apply.
    7. Click Connect to start the connection.
How to send ioSafe NAS log to a syslog server

Overview

Your ioSafe NAS NAS can be a syslog client that sends system logs to the syslog server for centralized monitoring and management. Filtering through different types of logs, IT administrator can easily spot any abnormal activities and troubleshoot based on the information you have, which is stored in one place for a better analysis.

This article will guide you through the steps to setup your ioSafe NAS as a syslog client, and to send logs to the syslog server.

What is Syslog?Syslog is a standard protocol for system data logging that uses TCP (Transfer Control Protocol) and port 514. It's being widely supported on most of today's network devices. When a Syslog client application is installed, a server can generate and feed logs to another server acting as the Syslog server.

Note: Companies in certain European countries are bound by government policies and regulations to have a Syslog server to keep all the activity records. It's one of the most needed and popular application among businesses.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NAS
    2. Software installation and latest update for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    3. Creating volumes and shared folders (See the ioSafe NAS user Manual on the CD or at www.iosafe.com/support).

    4. Logged in under DSM admin (or a user belonging to the administrators group) to the ioSafe NAS

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Manage Syslog settings on the ioSafe NAS

    To enable Syslog client on the ioSafe NAS:

    1. Locate Syslog from main menu » Control Panel » Syslog
    2. Tick off Enable Syslog Client and input information in the field boxes
      1. Server: fill in the IP address of a syslog server.
      2. Port: system default is port 514. You may reassign a different port number
      3. Transfer protocol: choose between UDP and TCP.
      4. Secure connection (SSL): enable to activate secure connection for your log transfer.
      5. Note:

      6. UDP (User Datagram Protocol) is a simpler message-based connections protocol that is faster but lacks security and error correction. TCP (Transmission Control Protocol) offers "guaranteed delivery," in which it uses a flow control to determine whether all the packets have been successfully sent until new ones are processed.
      7. Secure connection (SSL) is can only be activated when TCP is used.
      8. Proper port forwarding rules must be set if you want to reassign a port number to Syslog Server
      9. By enabling SSL connection, as a syslog client you need to import a certificate in order for the logs to get through to the syslog server at the other end. This is to ensure that the source of every log is guaranteed to bring no risks at all.
    3. Click Apply to finish the settings

    Note: You can send a test log to the syslog server. To see if the test log has been successfully sent, you can launch Sylog Server and check the latest logs coming in. Please refer to the article How to use IoSafe NAS as a syslog server to learn more.

  3. Manage log filters on the ioSafe NAS

    Depending on your need, you can decide when your logs will be sent over to a syslog server. Choose from 9 different filter categories and 3 combinations of alert priority, so the most important ones get sent first. By enabling filters in Syslog, you can manage your logs that are being sent effectively and efficiently.

    To manage log filters:

    1. Click the Log Filters tab, and you can customize log filters and priority in sending the logs
      1. Check a filter box to enable a particular log filter. Check off a box to disable it.
      2. Select your priority of logs being sent to a syslog server.
How to install applications with Package Center

Overview

Package Center expands the functionality of the ioSafe NAS and offers users rich choices of web applications for different purposes. Whether it's sharing files on the cloud, sharing photos on an online album, setting up a VPN environment or even an antivirus to protect your system, users are able to download, install, and launch applications with a simple click.

The article will guide you through different approaches of installing both applications by Synology as well as 3rd party applications on your ioSafe NAS NAS.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Updated the DiskStation Manager to DSM 4.0 or above
    2. At least one volume is created in your system
    3. For manual installation, the .spk file is downloaded for the application you would like to install from the Synology Download Center, or a third party website

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Install applications with Package Center

    There are 3 approaches to install applications on the ioSafe NAS: Synology approved applications, 3rd party applications, manual install of application from local PC. You can choose whichever depending on your usage.

    Install Synology Approved Applications

    The most straight forward method to install an application is to browse the list of Synology approved packages inside the Package Center. Under the Available tab, you can see a list of approved packages for your ioSafe NAS. These can be easily installed with the click of a button.

    1. Go to Main Menu » Package Center
    2. Click on the Available tab
    3. Choose the package you want, and click the green Install button for that package
    4. You will then be asked if you want the package to run after installation. If you would like the package to automatically run upon the completed installation, click Yes. If you would like to download the package now but wait to run it at a later time, click No
    5. If you chose not to have the package automatically run upon installation, it will appear under the Installed tab as installed, but will not be running. If you would like to run the package, simply click the green Run button
    6. Packages can also be stopped at any time by clicking the grey Stop button
  3. Install 3rd Party Applications

    If you would like to add 3rd party packages which are not available in our package center by default, some 3rd-party developers have made it simple to check for available applications by creating a spk repository for their packages. This section will teach you how to configure your Package Center to check for 3rd-party application from developers.

    Note: You will need to go to the 3rd-party developer's website to find the link for their spk repository

    1. Go to Main Menu » Package Center
    2. Click on the Settings button
    3. In the window that opens, go to the Package Sources tab and click Add
    4. Enter a name for the spk repository, and then type the URL for the spk repository from the 3rd-party website.
    5. Click OK to save your changes
    6. Click OK again in the Settings window to save your changes
    7. You will see a new tab being displayed called Other Sources. Under the Other Sources tab, you can click Install to install any available packages
  4. Note: You can edit your settings at any time by going to Main Menu » Package Center » Settings, and clicking on the Package Sources tab. First select the spk repository you wish to make changes to, and then click either Edit to edit the spk repository, or Delete to delete it from your Package Sources list.

  5. Manually Install Application from Local PC

    When you want to install a specific version of an application, or when Internet access is not available for automatic download of application files, you can upload the .spk files to the ioSafe NAS from a local PC (Available at Synology's Download Center or the third party websites).

    1. Go to Main Menu » Package Center
    2. Click on the Install / Update button
    3. In the window that appears, click Choose File to locate the .spk file in its folder location
    4. Double-click the file to select it, and then click Next
    5. You will now be prompted to enter your MySQL root password. Enter the password and click Next to continue (for select applications)
    6. Once you have correctly entered your MySQL root password, click Apply to complete the installation.
    7. you would like for the package to run immediately after installation, make sure the box next to Run after Installation is ticked (Optional)
    8. Once processing is complete and the package has been successfully installed, Package Center will give you an alert that the package is installed and ready to use. Click OK
    9. You may now use your package. You can see all of your currently installed packages by going to Main Menu » Package Center and clicking on the tab labeled Installed
  6. Configure Package Center to check for updates automatically

    To Update Installed Package:

    1. When package updates are available, you will see the Update buttons under the Installed tab. Click those buttons to update the packages
    2. If you want to update a package by uploading the .spk file (available at Synology's Download Center or the third party websites), click Install / Update and follow the wizard to update the package.

    To Enable Notifications about Package Updates:

    1. Click the Notification tab, and then tick Enable email notification and/or Enable desktop notification. The first option allows DSM to send you emails when new updates are available, while the latter allows DSM to display a notification message at the top-right corner of your DSM desktop
    2. Click OK

    Note: For email notifications to take effect, configure your DSM's email notification settings first (at Main Menu » Control Panel » Notification).

How to download files with Download Station on ioSafe NAS

Overview

Your ioSafe NAS has a built-in file downloading application which is designed to simplify your download tasks and make them easier to manage. Download Station can organize different types of downloads and let you monitor them in a single window, saving you huge amounts of time and energy. Using your IoSafe NAS to download files is also less power-consuming and more eco-friendly than using a computer. Especially when you have to leave your rig on for a couple of days to download a huge file!

Your IoSafe NAS is capable of downloading files from BT/HTTP/FTP/NZB/eMule. This article will guide you through the steps to download files with Download Station on your IoSafe NAS server.

Note: You must comply with all applicable laws and regulations when using Download Station. DO NOT download or share copyrighted files or software!

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Installed all IoSafe NAS hardware
    2. Installed Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    3. Created volumes and shared folders
    4. Created users with access privileges
    5. Installed Download Station package from the Package Center

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article and how to setup port forwarding for connecting to the internet.

  2. Starting up Download Station

    This section will explain how to setup your Download Station for the first time.

    1. Open up your start menu and select Download Station
    2. You will be prompted to enter a destination for your downloaded files. Press OK to continue
    3. Select a destination folder or create a new one for your future downloads. You can change the location anytime afterwards. Press Select after you have finished choosing a folder.
    4. We recommend you to go to the Settings menu first to configure your download preferences, such as download/upload limits, download/upload schedules, connection numbers etc. Please refer to the online DSM Help or the User's Guide for detailed information
  3. Download files using BT/HTTP/FTP/NZB

    By using Download Station to download files, it will automatically detect the protocol your download link is using, and start the download for you. This section will explain how to download files using BT/HTTP/FTP/NZB protocols with your Download Station. Although the protocols are different, the basic idea is the same.

    What is BitTorrent?
    BitTorrent (BT) is a peer-to-peer file sharing protocol used for distributing data over the internet. It is one of the most common protocols for transferring large files. To share a file or group of files, a small file containing the metadata and the tracker of the original files (called "torrent") is created. Users can download "torrent" files and open them with specific software and connect to other users to start file downloads.

    What is NZB?
    NZB is an XML-based file format for retrieving posts from Usenet servers. The file includes information that your newsreader can use to start downloading. You need to join a newsgroup before you can start downloading files on Usenet.

    There are several ways you can download files. You can either:

    1. Create a new download task by uploading a torrent file, an nzb file or a txt file containing a list of URL download links from your computer
    2. Add a new download task by entering URL download links
    3. Search for a certain file using the built-in torrent search engine
    4. Automatically download files by setting up a watched folder to monitor torrent/nzb files that go into the folder
    5. Create a new download task by uploading a torrent/nzb/txt file

      You can create download tasks by uploading the following files from your local computer to Download Station.

      1. Torrent (*.torrent) files
      2. NZB (*.nzb) files
      3. Text (*.txt) files containing a list of HTTP/FTP links for downloads
        1. Select Create from the top menu
        2. Choose the files you want to upload from your computer by pressing Browse. You can select multiple files in a folder by holding down Control on your keyboard and click on separate files. After you are finished, choose your destination folder and press Create, and the tasks will automatically start

          Note:

          • You can upload up to 50 files at a time
          • Different URL links in a single text file should be separated by paragraphs
        3. You could also drag the files into the Download Station window to upload files.

          Note: Drag and drop files from user's computer are supported on Chrome and Mozilla Firefox browsers.

          Create a new download task by entering URLs

          You can create download tasks by entering URLs for the download links.

          1. Select Add from the top menu
          2. Enter the download links in the Enter URL box. If it's a file hosting site and requires authentication, simply check the Authentication required box and enter your username and password. You can also change the destination folder for the downloaded files. After you have finished, press Create and the download tasks will start
          3. Note:

            • You can enter up to 50 URLs at a time
            • Different URL links should be separated by paragraphs
            • If you want to download a FTP folder, enter the FTP URL link with the forward slash "/" at the end of the link, and all of the files and sub directories in the folder will be downloaded
          4. Search for a certain file by using the built-in torrent search engine

            If you don't have any sources but still want to download files, you can use the built-in torrent search engine that Download Station provides.

            1. Type in the search keyword in the search box at the top-left corner and press Enter
            2. Search Results will then be displayed automatically. You can also use the filter box at the top-right corner to narrow down your search results
            3. Note: You can use the Time, Seeds and Peers statistics to determine if this download link is good or not. Generally speaking, the newer this torrent is, the faster this torrent download will be. The number of seeds and peers also affect the download speed of torrents, the more the better.

            4. Double click the preferred file to start downloading the file

            Automatically download files by setting up a Torrent/NZB watched folder

            You can setup a folder to store your torrent/nzb files, and Download Station will automatically detect the files and start download tasks.

            1. Go to the Settingsb» menu.
            2. Choose the Location tab
            3. Check Load torrent/NZB files(s) from watched folder automatically, and click Select to choose a folder. You could also have the system delete loaded torrent/NZB files for you. Press OK to save settings
            4. Any torrent/NZB files stored in the folder will be automatically loaded into Download Station and start downloading files.
          5. You can edit your download tasks at any time during the download by clicking the Edit button on the top menu, and alter different options such as Destination folder, criteria for stopping task, maximum upload/download speed, Priority and maximum peers allowed for this task.

          6. Download files using the RSS feed

            Do you listen to podcasts? You can use Download Station to download RSS feeds that links to files instead of web pages, such as your favorite audio broadcasts.

            What is RSS?

            Really Simple Syndication (RSS) is a type of web feed format used to publish frequently updated works such as blog entries, news headlines, audio clips, video clips in a standardized format. The RSS files on the website of file search engines or iTunes podcasts are generally supported by Download Station. Other RSS feeds should be accessed through the use of RSS readers.

            1. Select RSS Feeds in the left-side menu, and click on Add from the top menu
            2. Enter the RSS URL in the text box. You can also download all items right now by checking the Automatically download all items box. Press OK to continue.
            3. Download Station will load all the feeds listed in the RSS feeds window below. Select the items you want to download, and select the Download button. The downloads will start and will be added to your All Downloads menu
          7. Download files using eMule

            Apart from using BT/HTTP/FTP/NZB, you can use eMule to download files. This section will guide you through the process of setting up eMule and how to download files with it.

            What is eMule?

            eMule is a free peer-to-peer file sharing application which connects to both the eD2k network and the Kad network. Although the transfer speed is usually slow, eMule has a very large user base, and an even larger file sharing base which makes it excellent for finding rare content.

            Setting up eMule for the first time

            1. Click on the gear icon in the lower-left corner
            2. Check Enable eMule downloads and select a temporary location for storing unfinished downloaded files. Click OK to continue
            3. Just like starting up Download Station for the first time, you will need to assign a destination folder for eMule as well. A prompt window will pop up and ask you to select a default destination folder for storing your downloaded files
            4. Unlike torrents which only share the files you are downloading, you can setup shared folders for eMule to detect and share your other files. The more you share, the smoother your downloads will be. Press OK when you have chosen your destination folder and shared folders
            5. Now we need to connect to a server in order to start searching and download files. Choose Connection Server/Kad from the left side menu, and you will see a list of eD2k servers. Select a server and double-click on it to connect
            6. You will connect to the Kad server shortly after you have successfully connected to a server. A good rule of thumb is connecting to a server with many users and many files
          8. Search for a certain file to download

            1. Select Search Results from the left side menu.
            2. Choose where you want to conduct your search from the top drop-down menu. The default is Local server. We recommend using Kad server for better results.
            3. Select a specific file type you want to search. Default is Any.
            4. Type in your search keywords in the search box at the top-left corner and press enter or click on the search button next to the server drop-down menu.
            5. Note: You can also assign specific values to your search by clicking on the small Advanced Search button next to the search button.

            6. Select the file you want and double click it to begin your download. You can also select more than one file and click Download selected file(s) to download multiple files at once. Your files will be sent to Download Queue and start downloading
            1. Upload ed2k URLs

            2. Select Download Queue from the left side menu, and click on the Create button from the top menu
            3. You can enter eD2k URLs in the Enter URL box, or open a text file which contains eD2k URLs to start downloads. After you have finished, click Create to start downloading

            Note:

            • You can enter up to 50 URL links at a time
            • Different URL links should be separated by paragraphs

Backup and Restore

How to back up data from Windows computer to the ioSafe NAS

Overview

IoSafe NAS could serve as the backup center for office or home PCs. With the help of the backup application installed on your PC, automated backup can be performed in the background, and files backed up to your IoSafe NAS can be saved in versions, allowing you to restore a specific version of backup data in case of unexpected data damage or loss.

This article will guide you through the process of setting up backup and restoration tasks between PCs and your IoSafe NAS using Synology Data Replicator 3 and the backup application that comes with Windows. If you would like to use third party backup applications, some hints are also provided at the end of this article to help you get started.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for IoSafe NAS
    2. Software installation for DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    3. Creating volumes and shared folders
    4. Creating DSM local users who are granted permission to access the shared folder
    5. Accessing your ioSafe NAS within the Intranet from Windows

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see IoSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Backup and restore with Data Replicator 3

    Data Replicator is a Synology-designed free application that allows you to back up versions of PC data to IoSafe NAS through several easy steps. You can also restore a specific version of backup data according to your needs. Moreover, by installing Data Replicator on multiple PCs, you can easily back up data from all PCs within the local area network to your ioSafe NAS.

    To back up PC data with Data Replicator:

    1. Download and install Data Replicator on your PC
    2. Follow the onscreen instructions to select the backup destination on ioSafe NAS and the source folders on your PC
    3. Note: The backup destination could be an IoSafe NAS, an external disk connected to your PC, or any other PC within LAN that could be accessed via the CIFS protocol.

    4. Click any of the buttons below and follow onscreen instructions to perform backup or syncing tasks in your preferred mode
      1. Immediate: Click this button to have Data Replicator perform the backup task right away. Automatic backup is not provided for this mode
      2. Sync: Click this button to have Data Replicator perform the backup task and keep monitoring the source folders on your PC. Any changes within the source folders will be synced to the ioSafe NAS right away. Click Stop Sync to stop Data Replicator from monitoring and syncing the source folders to your ioSafe NAS
      3. Schedule: Click this button and specify your preferred time interval (daily, weekly, or monthly) to have Data Replicator perform scheduled backup

    When the setup is complete, Data Replicator will perform the backup or syncing tasks using the methods and schedule you just specified.

    To restore data to PC with Data Replicator:

    1. Launch Data Replicator, click Restore, and then click any of the two Start buttons, each of which allows you to browse or search the backup data for specific versions of files you want to restore
    2. Click Next, select your PC's backup data, and click Next
    3. Browse or search for the version of files you want to restore, tick the checkboxes to select the files, and then click Next
    4. Specify the path to restore the selected files. The path could be the files' original location or any other path on your PC. Click Finish to have Data Replicator perform the restoration task.
    5. Note: For detailed information about Data Replicator, click the Help button at the top-right corner.

  3. Backup and restore with Windows 7

    IoSafe NAS supports the backup application that comes with your Windows. In this section, we will guide you through the process of backing up PC data to your ioSafe NAS with Windows 7. For more information about backing up your data with other versions of Windows, visit Microsoft Support and search "back up files" or "restore files" for related tutorials.

    Note:

    • To back up with Windows 7, make sure you are using the Ultimate, Professional, or Enterprise version
    • For the list of Windows that have been verified to be able to back up PC data to your ioSafe NAS, please click www.iosafe.com/support.

    To back up PC data with Windows 7:

    1. Follow the instructions in this Microsoft Support article to launch Backup and Restore and configure automatic backup from Windows 7 to your ioSafe NAS
    2. When you are prompted to select a location to save your backup, click Save on a network to locate your ioSafe NAS on the local area network
    3. In the window that appears, enter \\iosafe_Server_Name\Shared_Folder_Name or \\iosafe_Server_IP\Shared_Folder_Name, and then authorize using the credentials of a DSM user who has the "Read/Write" privilege to the specified shared folder
    4. Click OK and follow onscreen instructions to complete the setup

    Note: Since Windows7's Backup and Restore will create a system image along with your backup data on the ioSafe NAS, it might take a while to create the first backup. Subsequent backup tasks will take much less time because only new or changed information will be added to the backup data.

    To restore back up data to your PC:

    Follow the instructions in this article to find and select the files you want to restore, and then restore the files to your PC.

  4. Back up with Third Party Applications

    IoSafe NAS has been verified to act as the backup destination for a number of third party applications. Visit www.iosafe.com/support for the list of verified applications. However, before using any of the applications, please note that the complexity of setting up those applications may vary. See below for the differences:

    1. Applications designed for larger corporations, such as Symantec Backup Exec and CA ARCserve, require a more complicated network configuration. IT professionals will need to designate a Windows Server (for example, Windows Server 2008) as the administration server, which centrally manages Windows clients within the ADS domain to perform backup tasks to the ioSafe NAS
    2. Other applications on the list require a simpler network configuration. As long as the PCs and the ioSafe NAS are all functioning and within the same local area network, you can install any of those applications on the PCs, and then back up PC data to the ioSafe NAS
How to back up the ioSafe NAS server configurations

Overview

IoSafe NAS provides many configurations including users, groups, and shared folders, file sharing protocol settings and more. You can back up these settings of you IoSafe NAS on a regular basis in a convenient way. When you're migrating or cloning your IoSafe NAS to another one, you can restore the settings from the backup easily, saving your time creating user accounts and shared folders.

This article will guide you through the process of setting up backup and restoration of your IoSafe NAS.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your IoSafe NAS:

    • You have created several users, groups, and shared folders on your IoSafe NAS
  2. Backup IoSafe NAS server configurations

    You can back up the settings NAS server configurations as a .dss file, including users, groups, and shared folders information of your IoSafe NAS.

    To Back up IoSafe NAS server configurations

    If you want to back up IoSafe NAS server configurations, do the following:

    1. Log in to DSM with your user credentials
    2. Go to Main Menu » Backup and Restore
    3. Go to Configuration Backup Tab and click Back up configuration
    4. Now your browser will download configbackup.dss and you can save it to anywhere you like.
  3. Restore IoSafe NAS server configurations

    You can restore IoSafe NAS server configurations to any IoSafe NAS, to which the settings of users, groups, and shared folders will be restored.

    To Restore IoSafe NAS server configurations

    Follow the steps below to restore IoSafe NAS server configurations:

    1. Log in to DSM with your user credentials
    2. Go to Main Menu » Backup and Restore
    3. Go to Configuration Backup Tab and click Restore configuration
    4. Click Choose File to select the .dss file from your computer
    5. Select the configurations you would like to restore to your ioSafe NAS, and click OK
    6. You can click Overwrite if you would like to overwrite the settings of existing users, groups and shared folders when conflicts are found
    7. When the process is successfully completed, a popup message will appear
How to back up data on the ioSafe NAS to another server

Overview

Network Backup allows you to back up files and data from one IoSafe NAS to another IoSafe NAS, or rsync-compatible servers over the network. Data transfer of the backup can be encrypted, protecting your important data with a higher level of security. The block-level backup option only back up modified blocks which is especially practical when Network Backup is executed over the Internet.

The article will guide you through the steps of back up data on IoSafe NAS to another one or rsync server.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for IoSafe NAS NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of IoSafe NAS)
    • Creating volumes and shared folders
    • Creating DSM local users
  2. Configure IoSafe NAS server as the destination server

    If you are going to back up data from one ioSafe NAS to another, Network Backup Service on the destination server should be enabled before you create a backup task.

    To set up the ioSafe NAS as destination server:

    1. Log in to DSM with your user credentials
    2. Go to Main Menu » Control Panel
    3. Select Network Backup
    4. Tick Enable Network Backup Service
    5. Choose Synology Backup Mode
    6. Click Apply

    To set up a DSM user with privileges:

    1. Go to Main Menu » Control Panel » Application Privileges and grant the Network Backup privilege to the user.
    2. Go to Main Menu » Control Panel » Shared Folder, select a shared folder, click Privileges Setup, and then grant the Read/Write privilege to the user. Repeat this step to include more shared folders that could be used as backup destination.

    Note: If you would like other people to perform network backup in Synology Backup mode from a client other than an ioSafe NAS, they can only do so with the privileges of admin or rsync on your ioSafe NAS. If you don't want to share your admin credentials with other people, you can go to Main Menu » Control Panel » User to create a user named rsync, modify its privileges, and then share its credentials with other people.

  3. Back up data from IoSafe NAS to another server

    Network Backup allows backing up data from the IoSafe NAS to another ioSafe NAS server or a rsync-compatible server. There are two modes available for Network Backup: non-encrypted and encrypted. Encrypted mode provides better security, while non-encrypted mode provides better performance.

    To Back up IoSafe NAS server data to rsync server

    If you would like to back up IoSafe NAS server to another, do the following:

    1. Log in to DSM with your user credentials
    2. Go to Main Menu » Backup and Restore
    3. Select Create » Data Backup Task
    4. Enter the name of the backup task you preferred
    5. If you're going to back up data to IoSafe NAS, please choose Network Backup (Synology server). Or you can choose Network Backup (rsync-compatible server)
    6. Enter the IP address, login credentials, backup module and directory to set up backup destination
    7. Select application data, configurations, and shared folder to backup
    8. Set up backup schedule
    9. Confirm the settings and click Apply

    Now your ioSafe NAS is doing the backup task to another ioSafe NAS or a rsync server. The backups will be saved in a sub-folder named "SourceServerName_MAC address" under any writable shared folder on the destination server.

    Note:

    1. For Linux users, only the "admin", "root" and "rsync" accounts are allowed to perform backup tasks
    2. If you are performing data back up between 2 ioSafe NAS's devices, you can back up shared folders according to the access privilege settings of the folders
    3. If you are backing up files to an ioSafe NAS through an rsync-compatible client, you can only perform the task by admin, root and rsync accounts of the ioSafe NAS
    4. If you are backing up files from an ioSafe NAS to an rsync-compatible server, you will need to input the correct rsync backup account name and password. You will also need to choose the correct backup module with Write privilege
    5. There are 2 backup modes for backup from IoSafe NAS to a rsync-compatible server: remote shell mode and rsync daemon mode. rsync daemon mode is used when you select a backup module (shared folder on the rsync-compatible server) from the drop-down menu next to Backup module. Remote shell mode will be enabled only when you enter an absolute path (starting with "/") in Backup module, and it only supports encrypted backup
How to back up data from Mac to the ioSafe NAS with Time Machine

Overview

This article will guide you through the process of backing up data from your Mac to IoSafe NAS with Apple's Time Machine , the backup utility included in Mac OS X 10.5 or later.

Contents

  1. Set IoSafe NAS as Time Machine Backup Target

    This section will guide you through the following:

    • Create a user for Time Machine backup and set the user's quota limi
    • Create a shared folder for Time Machine backu
    • Set the shared folder as Time Machine's backup targe

    The above process will allow Time Machine to access the shared folder with the user's credential, regard the shared folder as its backup disk, and set the user's quota limit as the maximum amount of data allowed for backup.

    Please follow the steps below to begin the setup process.

    1. Create a user for Time Machine backup and set quota limit
      1. Log in to DiskStation Manager with the admin account
      2. Go to Main Menu » Control Panel » User and click Create
      3. Enter the user name (such as "tm"), user description (optional), email (optional), and password, and click Next
      4. Click Next
      5. Tick any of checkboxes under Enable quota to enable quota limit for the volume that will be used for storing Time Machine backup data. Enter a quota value in the Quota field. For example, we just set a quota limit of 600 GB on Volume 1 for the user "tm"
      6. Important: It is recommended that you set up quota limit to prevent Time Machine from using up your volume space.

        The quota should be at the minimum, twice the size of your Mac's hard drive or the amount of data which should be backed up. A recommended quota size is three times the size of your Mac's hard drive.

        For example, 3 Macs with 500GB HDDs each would equate a minimum quota requirement of 3TB, or a recommended quota limit of 4.5TB.

      7. Click Next
      8. Click Apply

      Now we just created a user "tm" who is allowed to use up to 600 GB on Volume 1. Please proceed with the following steps to create a shared folder on that volume.

      Important: After the user is created, you should keep its information unchanged to make sure Time Machine can always use the user's credentials to access IoSafe NAS.

      You can, however, set a higher quota limit to allow more space for Time Machine backup. To do so:

      1. Log in to DiskStation Manager with the admin account
      2. Go to Main Menu » Control Panel » User and double-click the user created for Time Machine backup
      3. Click the Quota tab and enter a higher value under the Quota column. Please don't enter a lower value to prevent any possible errors during backup
      4. Click OK
    2. Create a shared folder for Time Machine backup
      1. Log in to DiskStation Manager with the admin account
      2. Go to Main Menu » Control Panel » Shared Folder and click Create to create a shared folder that will be used for storing Time Machine's backup data
      3. Enter the name, description and location of the shared folder
      4. Click Next
      5. Click Next
      6. Tick and of checkboxes under Enable quota to enable quota limit for the volume that will be used for storing Time Machine backup data. Enter a quota value in the Quota field. For example, we just set a quota limit of 600 GB on Volume 1 for the user "tm"
      7. Important: To apply quota limit, the location should be the same volume you specified in step 6 of "Create a user for Time Machine backup and set quota limit". In this example, we create a shared folder at the location "Volume 1" so that Time Machine will apply the 600 GB quota limit during backup.

        The quota should be at the minimum, twice the size of your Mac's hard drive or the amount of data which should be backed up. A recommended quota size is three times the size of your Mac's hard drive.

        For example, 3 Macs with 500GB HDDs each would equate a minimum quota requirement of 3TB, or a recommended quota limit of 4.5TB.

      8. Click Next
      9. Click Apply

        Now we just created a user "tm" who is allowed to use up to 600 GB on Volume 1. Please proceed with the following steps to create a shared folder on that volume.

        Important: After the user is created, you should keep its information unchanged to make sure Time Machine can always use the user's credentials to access IoSafe NAS.

        You can, however, set a higher quota limit to allow more space for Time Machine backup. To do so:

        1. Log in to DiskStation Manager with the admin account
        2. Go to Main Menu > Control Panel > User and double-click the user created for Time Machine backup
        3. Click the Quota tab and enter a higher value under the Quota column. Please don't enter a lower value to prevent any possible errors during backup
        4. Click Ok
    3. Create a shared folder for Time Machine backup
      1. Log in to DiskStation Manager with the admin account
      2. Go to Main Menu > Control Panel > Shared Folder and click Create to create a shared folder that will be used for storing Time Machine's backup data.
      3. Enter the name, description and location of the shared folder
      4. Important: To apply quota limit, the location should be the same volume you specified in step 6 of "Create a user for Time Machine backup and set quota limit". In this example, we create a shared folder at the location "Volume 1" so that Time Machine will apply the 600 GB quota limit during backup.

      5. Assign the Read/Write privilege for the user you just created, and then click OK
      6. You can see the newly-created shared folder now
    4. Set the shared folder as Time Machine's backup target
      1. Go to Main Menu » Control Panel » Win/Mac/NFS, and click the Mac File Service tab
      2. Tick Enable Mac file service, and choose the shared folder you just created from the Time Machine drop-down menu
      3. Click OK
  2. Perform Time Machine Backup to IoSafe NAS

    This section will guide you through the following:

    • Configure Time Machine to set IoSafe NAS's shared folder as its backup dis
    • Adjust what to back up within Time Machin

    The above setup process allows Time Machine to easily locate your IoSafe NAS on the local area network and regard it as the backup disk. When the setup is complete, Time Machine will perform automatic backup immediately.

    1. Configure Time Machine to set IoSafe NAS as its backup disk
      1. Choose Apple menu » System Preferences, and click Time Machine
      2. Slide the switch to ON if Time Machine is off
      3. Click Select Disk (or Change Disk if you've already set up backup disk before)
      4. Select the shared folder you just created, and click Use for Backup. The Time Machine backup service will be enabled automatically
      5. Enter the username and password of the user you just created, and click Connect
      6. Time Machine will start backup task in about 2 minutes and perform automatic backup every hour.

    2. Adjust what to back up within Time Machine
      1. Choose Apple menu » System Preferences, and click Time Machine
      2. Choose Options and click Add (+)
      3. Select the disk, folder or file you do not want to back up, and then click Exclude
      4. Repeat the above steps to exclude all data you don't want to back up, and click Done to finish
  3. More Information

    Congratulations! Now you have learned how to back up data from your Mac to IoSafe NAS with Time Machine. For more information about backing up or restoring with Time Machine, open Mac Help and search for "Time Machine".

How to back up iSCSI LUN on the ioSafe NAS

Overview

The ioSafe NAS offers you the capability to back up iSCSI LUN. Native backup service offers full and smooth user experience with no additional charges. Business enjoys efficient backup performance with "Point-in-time copy" technology and incremental backup. Backup scheduler is also available to help you periodically back up the latest data automatically.

The article will guide you through the steps of LUN backup allows backing up LUN(s) locally or back up to another IoSafe NAS.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your IoSafe NAS:

    • Hardware installation for IoSafe NAS NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of IoSafe NAS)
    • Creating iSCSI LUN(s)

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Back up LUN(s) on your IoSafe NAS

    LUN backup allows backing up LUN(s) locally or to another IoSafe NAS. If you would like to backup LUN(s), do the following:

    1. Log in to DSM with your user credentials
    2. Go to Main Menu » Backup and Restore
    3. Select Create » Data backup task
    4. Enter the name of the backup task you preferred
    5. Select Local LUN Backup to back up iSCSI LUN to an external disk or a local shared folder. If you're going to back up data to another IoSafe NAS, please choose Network Backup
    6. Select a local shared folder and specify a directory under the shared folder as the backup destination
    7. Select a LUN to back up
    8. Set up a schedule to periodically back up your data. Please note that the system will only keep the latest version of your backup data.
    9. Confirm the settings and click Apply
    10. Now you can review all the backup tasks from Backup and Restore. You can also click Back up now to start a backup task manually
How to back up the ioSafe NAS to a USB disk

Overview

Your IoSafe NAS provides a number of ways to back up data either locally or remotely. When backing up locally, users can choose their backup destination to not only be local hard disks, but also a USB device. This way, data can be backed up in different locations, reducing the risk of data loss.

This article will guide users through the creation of tasks to back up data from the IoSafe NAS to a hard drive which has been directly attached to the ioSafe NAS using USB ports.

Contents

  1. Before You Start

    This article assumes that you have completed the following tasks on your ioSafe NAS:

    • Hardware installation for IoSafe NAS
    • Software installation of Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Creation of volumes and shared folders
    • Creation of DSM local users
    • Attached the external drive to the ioSafe NAS with USB interface

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see IoSafe NAS User's Guide (available on the CD or at www.iosae.com/support) for a general idea about topics related to this article.

  2. Check the Status of External Drive

    After attaching the USB disk onto your ioSafe NAS, check the external drive status with following steps:

    1. Log in to DSM with administrator rights, which could be as an administrator (admin or a user belonging to the administrators group) or a domain administrator
    2. Proceed to Main Menu » Control Panel » External Devices and check the status of the external USB drive. With the "normal" status, the external drive is ready to use
  3. Back up your IoSafe NAS to a USB disk

    To back up your IoSafe NAS to a USB disk, do the following:

    1. Log in to DSM with administrator rights, which could be as an administrator (admin or a user belonging to the administrators group) or a domain administrator
    2. Proceed to Main Menu » Backup and Restore and click on Create to start the Backup Task Wizard
    3. Click Next to proceed
    4. Enter a name for this Backup Task
    5. Click Next to proceed
    6. Select Local Backup
    7. Click Next to proceed
    8. Select the destination where the backups will be stored
      1. This can be a USB drive or another share folder located within the ioSafe NAS.
      2. Enable "Reserve the backed up files at the source" for Incremental Backup: this will leave files at the destination backup when they are deleted at the source.
    9. Click Next to proceed
    10. Select which shared folderds should be backed up
    11. Click Next to proceed
    12. If needed, back up the internal MySQL Database, Photo Station Database, and the Synology Blog database
    13. Note: the root password of the MySQL database is required in order to back up all users created MySQL databases.

    14. Click Next to proceed
    15. Set the schedule for whe the Local Backup should be carried out
    16. Click Next to proceed
    17. Review and confirm the Local Backup Settings
    18. Click Apply to proceed
    19. Backup Status will indicate the status of the current backup task, notably if it was completed successfully or has failed
How to back up the ioSafe NAS data with Time Backup

Overview

When sharing document with multiple users, unexpected file modification by other users is very likely in a collaboration environment; having multiple historical file versions could help prevent potential data lost.

Synology Time Backup is an add-on package allows you to back up files and data from one ioSafe NAS with multiple versions. You could back up data to internal data volume, external hard drives or a remote ioSafe NAS via Internet connection. You could also easily retrieve historical file versions from the intuitive timeline user interface to recover pervious files.

The article will guide you through the steps of backing up data on ioSafe NAS NAS by Synology Time Backup.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Creating at least 2 volumes (for local backup)
    • Attached external hard drive (for local USB backup).
    • At least 1 shared folder is created on the backup source IoSafe NAS

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Install Time Backup from Synology Package Center
    1. Go to Main Menu » Package Center » Available » Time Backup. Click Install
    2. Follow the Package Installation Wizard to install the package
    3. Go to Main Menu » Package Center » Installed » Time Backup. The Time Backup will be running automatically
    4. You can easily run, stop, or uninstall the package anytime on Package Center in Synology DiskStation Manager
  3. Backup data by Time Backup
    1. Go to Main Menu and click Time Backup
    2. Enter the name of the backup task you preferred
    3. Select Local Backup to backup data to an external disk or a local shared folder. If you're going to backup data to another ioSafe NAS, please choose Network Backup
    4. If you would like to backup data to another ioSafe NAS server, please enable Time Backup Service at Control Panel » Network Backup » Time Backup on the destination server
    5. Please note that if you enable Time Backup Service on the destination server, the destination server can only provide Time Backup service as the backup destination
    6. Select a destination from the external disk or a local shared folder
    7. Select the shared folders to backup. The backup source and destination should be located in different volumes
    8. Set a backup schedule. By default the system will backup hourly with Smart Recycle enabled
    9. Note

      Smart Recycle is an intelligent backup maintainer. It helps to keep the past backup versions without letting it overtaking too much of your volume space. The retaining mechanism is as follows:

      • Hourly versions from now to past 24 hours. The system keeps the earliest version that's created in an hour.
      • Daily versions from 1 day to 1 month. The system keeps the earliest version that's created in a day.
      • Weekly version after 1 month. The system keeps the earliest version that's created in the week.
    10. You can also lock a version to prevent it from being deleted by Smart Recycle.

    11. Confirm the settings and click Apply. Tick Backup immediately after the wizard is finished to start the backup task right after the creation.
    12. You could monitor all the backup task status by Task Manager. You can also start a backup task manually by click Back Up Now.
  4. 4. Browse and restore data with Timeline

    In Timeline, the backup versions of a task are lined up in chronicle order. Each version is displayed as a window. For each version, you can restore, copy or download any file or folder.

    To toggle between backup tasks and versions:

    1. Click Tasks button on the lower-right hand corner
    2. Select the task you want to view.
    3. You can switch between versions by using either of the following methods
      1. Click on adjacent version windows.
      2. Drag the timeline bar at the bottom of the screen.
    4. To restore the content of a version:

    5. Select a version and file or folder you want to restore.
    6. Right-click and select Restore. Otherwise, you can also click Action and select Restore
    7. Likewise, you can also perform action such as Copy and Download on the selected items.
How to back up Linux computer to the ioSafe NAS

Overview

Your ioSafe NAS can serve as the backup destination for your Linux computer, using any of the following protocols: rsync or FTP, CIFS, NFS or WebDAV, the most common being rsync. Automated backup can be performed with a written script; data transfer of the backup can be encrypted, protecting your important data with a higher level of security.

This article will guide you through the steps to back up data on your Linux workstation or server to your ioSafe NAS.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • You have enabled network backup on the ioSafe NAS as the destination server
    • You have enabled rsync server on the backup destination

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Configure the ioSafe NAS server as the destination server

    If you are going to back up data from one ioSafe NAS to another, Network Backup Service on the destination server should be enabled before you create a backup task.

    1. Log in to DSM with your user credentials
    2. Go to Main Menu » Control Panel
    3. Select Network Backup
    4. Tick Enable Network Backup Service
    5. Click Apply

    To set up a DSM user with proper privileges on your ioSafe NAS:

    1. Go to Main Menu » Control Panel » Application Privileges and grant the Network Backup privilege to the user.
    2. Go to Main Menu » Control Panel » Shared Folder, select a shared folder, click Privileges Setup, and then grant the Read/Write privilege to the user. Repeat this step to include more shared folders that could be used as backup destination
  3. Note: If you would like other people to perform network backup in Synology Backup mode from a client other than an ioSafe NAS, they can only do so with the privileges of admin or rsync on your ioSafe NAS. If you don't want to share your admin credentials with other people, you can go to Main Menu » Control Panel » User to create a user named rsync, modify its privileges, and then share its credentials with other people.

  4. Back up data from Linux server to the ioSafe NAS

    The most common way to back up data from Linux server to the ioSafe NAS is using rsync to make mirrored folders. You may need to mount the folder on the ioSafe NAS to your Linux server using CIFS or NFS mount beforehand. The command will be:

    When rsync is running, it will compare the data between your ioSafe NAS and your Linux server, and only modified files will be transferred to save you time. In addition, you can make daily backups using a Linux Backup Script.

File Sharing

How to access files on the ioSafe NAS within the Intranet

Overview

The ioSafe NAS is designed to store your files and share them within the Intranet or across the Internet. This article will guide you through the necessary steps to share your files on the ioSafe NAS within the Intranet.

Contents

  1. Before You Start

    Before you start to share data within the Intranet, make sure the ioSafe NAS is ready:

    • Make sure the ioSafe NAS is in normal status by checking the LED on the front panel of your server. You can also know about the status of your server by going to Main Menu » System Information
    • The ioSafe NAS is accessible via Intranet. In other words, Synology Assistant can find and connect to it

    When the ioSafe NAS is ready, do by following the steps below to access the files on it within the Intranet:

    1. Create a volume and then a shared folder for storing your file
    2. Create a user account and assign privileges to the files on the ioSafe NA
    3. Access the files on the ioSafe NA

    Refer to IoSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Manage Access Privilege to the Files

    Before you start to share the files on the ioSafe NAS, you should store them on it and assign proper privilege for users to access them. To do so, follow the instructions below:

    1. Create a Volume
      1. Before storing your files on the ioSafe NAS, you have to create a volume for data storage.
    2. Create a Shared Folder
      1. All data on the ioSafe NAS are stored in shared folders. Before sharing your data with others, you must create a shared folder to store them. Follow the steps below to continue
        1. Go to Main Menu » Control Panel » Shared Folder
        2. On Shared Folder page, click Create to create a new shared folder.
        3. Fill in all required fields and click OK to continue with the privilege setting for this folder.
        4. Set up the access privilege to this folder for each users of the NAS under the Privileges setup tab.
        5. Set up advanced privileges settings under the Advanced privileges tab
        6. Click OK and the folder will be successfully created. You can modify the privileges settings for the shared folder by choosing the folder and clicking Privilege Setup. Press and hold Shift or Ctrl while making multiple selections.

        Now you can put your data in the shared folder for sharing. Continue with the section below.

    3. Create a User Account
      1. Go to Main Menu » Control Panel » User
      2. Click Create to create a new user account. Choose Create user from the Create drop-down menu to create a new user.
      3. Fill in the blank fields (necessary if marked with red asterisk) to create a user account
      4. Choose a group for the user to join. Please note that if you add a user to the administrators group, he will have the same privileges as admin of the ioSafe NAS
      5. Assign access privileges to each shared folder on the ioSafe NAS for the user account.
      6. You can also refer to Step 4 and 5 of the Create a Shared Folder section to edit a user's access privilege to a shared folder
      7. Set up the space quota for the user. Click the Quota field to enter a number for the space limit. Click the Unit field to set up the unit for the number. If you uncheck Enable quota, the user's space on the ioSafe NAS will not be limited
      8. Confirm the settings for your new account and click Apply to finish

      Now the user can access the files on ioSafe NAS with the account and the privileges you've set up for him/her. Within the Intranet, users can access the ioSafe NAS from Windows, Mac or Linux environments, detailed steps will be described in the next section.

  3. Access Files on the ioSafe NAS within the Intranet

    When you have set up users or groups with proper access privileges to the shared folders, they can share their files with your IoSafe NAS from anywhere in the 2 ways below:

    • Upload/Download via File Browse
    • Upload/Download files within the Intranet on different platform
    1. Access Files via File Browser

      With File Browser of DiskStation Manager (DSM), accessing files to/from the ioSafe NAS is an easy and organized job to do. If you want to launch File Browser, do the following:

      1. Log in to DSM with your user credentials
      2. Go to Main Menu » File Browser

      Now you can see the File Browser window on your DSM desktop. With DSM's multitasking capability, you can open two or more File Browser windows, and then drag-n-drop files between them, just as you would with the file management tool on your computer

    2. Now, let's begin with the basics and learn how to upload/download files with File Browser.

      To upload files to the ioSafe NAS with File Browser:

      1. From the upper part of the left panel, select a destination folder on IoSafe NAS
      2. Choose either of the following options from the Upload drop-down menu
        1. Upload - Skip: Choose this option if you want to skip uploading files with the same name in the destination folder
        2. Upload - Overwrite: Choose this option If you want to replace files with the same name in the destination folder
      3. Select the files from your local computer, and click OK to start uploading
      4. Click the upward arrow at the right end of the taskbar to check the progress
      5. When the process is complete, a desktop notification window will appear at the top-right corner

      To download files to your local computer with File Browser:

      1. Select the files or folders you want to download. (Press and hold Shift or Ctrl while making multiple selections.)
      2. Note: If you make multiple selections, File Browser will archive your selections into a zip file before downloading.

      3. Choose Download from the Action drop-down menu
      4. Follow onscreen instructions to complete the process

    3. Access Files within the Intranet on Windows, MAC and Linux

      Before starting, go to Main Menu » Control Panel » Win/Mac/NFS. In Windows File Service tab, tick the Enable Windows file service checkbox to allow file accessing from Windows. To do so, you might choose any of the following methods:

      • Method 1: Use Synology Assistant to map the shared folders as network drive
      • Method 2: Use the Run Windo
      • Method 3: Use Windows Explore

      They will be described in details as follows.

      Method 1: Use Synology Assistant to map the shared folders as network drives.

      1. Run Synology Assistant and select the server from the server list
      2. Click Map Drive
      3. Enter the privileged user credentials to access the shared folder. Click OK to continue
      4. Choose the shared folder that you want to map as a drive on your local computer. Click Next to continue.
      5. Choose a drive letter from the Drive drop-down menu. Tick the Reconnect at logon checkbox if you want to reconnect the shared folder every time when you log on to your local computer. Click Next to continue.
      6. Enter the privileged user credentials to access the shared folder. Click OK to continue.
      7. On the confirm page, confirm the information of your mapped drive. Click Finish to finish the process.
      8. Now you can see the shared folder mapped as a drive under the Computer section of your Windows Explorer

      Method 2: Use the Run window.

      1. Press Windows-R to open the Run window
      2. Enter \\iosafe_Server_Name\Shared_Folder_Name in the Open field. Click OK to continue
      3. Now you can see the shared folder mapped as a drive in the Network section of your Windows Explorer

      Method 3: Use Windows Explorer

      1. Open a Windows Explorer window and click Map network drive. The Map Network Drive window appears.
      2. Choose a drive letter from the Drive drop-down menu
      3. Locate the shared folder by doing one of the following
        1. Enter \\iosafe_Server_Name\Shared_Folder_Name in the Folder field
        2. Click Browse to locate the shared folder, and then click OK
      4. Click Finish
      5. Now you can see the shared folder mapped as a drive under the Computer section of your Windows Explorer

      Access Shared Folders from Mac

      1. On your ioSafe NAS, go to Main Menu » Control Panel » Win/Mac/NFS. Under the Mac File Service tab, check the box to Enable Mac file service
      2. On Mac, choose Go » Connect to Server from the menu bar
      3. Type IoSafe NAS's IP address or server name (appended with .local) proceeded by smb:// or afp:// in the Server Address field and click Connect. (e.g. smb://EricaWang.local or afp://192.168.0.2)

        Note: For better performance, it is recommended that you connect to the shared folders via SMB.

      4. Enter the user credentials with authentication to access the shared folder. And then click Connect to connect to the shared folder
      5. Select the shared folder you want to access. Click OK to continue. Please make sure you're connecting with a user account that has the access privilege to the folder.
      6. Now you can access the shared folder in the Finder window.

      Access Shared Folders from Linux

      1. In Synology DiskStation Manager, go to Main Menu » Control Panel » Win/Mac/NFS. Under the NFS Service tab, check the box to Enable NFS
      2. Go to Main Menu » Control Panel » Shared Folder. Select the shared folder you want to access, click NFS Privileges and find the mount path at the bottom of the window that appears
      3. On a Linux computer, enter the mount path to mount the shared folders with the right account and password
How to secure your connection to the ioSafe NAS with HTTPS connection

Overview

This article will guide you on how to secure your connection to IoSafe NAS through the use of HTTPS to ensure without the possibility of information security being compromised.

What is HTTPS?

Hypertext Transfer Protocol Secure (HTTPS) connection keeps sensitive information sent across the Internet encrypted so that only the intended recipient can understand it.

  1. How HTTPS works

    The use of HTTPS is to allow secure connection over the Internet. This provides high level of protection against eavesdroppers or man-in-the-middle attacks; under the condition that server certificate is verified.

    Web browsers know how to properly detect and trust server certificates and connections to HTTPS websites. Valid certificates provided from certificate authorities will gain the web browser's trust when connecting to website with HTTPS connection.

    You can identify whether the connection is encrypted in the address bar of the web browser. If the connection is encrypted with HTTPS, you will see the lock icon on the address bar.

  2. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for ioSafe NAS
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    3. Creating volumes and shared folders
    4. Creating DSM local users
    5. Setup Port-Forwarding on your router
    6. Apply for a domain name for your ioSafe NAS

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see IoSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  3. Enable secure file transferring on ioSafe NAS

    By default, you can access to your ioSafe NAS through port 5000, which is a non-secured HTTP connection without encryption. However, without encryption, your data could be inspected by others when using public Wi-Fi hotspot. Therefore, it is recommended to use secured HTTPS connection to access your ioSafe NAS over the Internet.

    This section explains how to enable HTTPS connection for an ioSafe NAS.

    To enable HTTPS connection for the ioSafe NAS:

    1. Log in to DSM as an administrator, which could be an administrator (admin or a user belonging to the administrators group) or a domain administrator
    2. Note 1: If you want to log in as a domain administrator, enter Domain_Name\Username in the username field.

    3. Go to Main Menu » Control Panel » DSM Settings, click the HTTP Service tab, select Enable HTTPS connection, and then click OK
    4. If you would like to automatically redirect all HTTP connection to HTTPS as the only choice of connection, please select Automatically redirect HTTP connections to HTTPS, and then click OK.

      To access HTTPS connection to the ioSafe NAS:

    5. Using the supported Web Browser, please direct to https://domain name:5001, where domain name is your registered domain name for access to your ioSafe NAS
    6. Note 2: You must enter the port access number along with https in order to access HTTPS connection. 5001 is the default port access for HTTPS connection; please change this accordingly if your default port number has been modified.

      Note 3: If you have selected Automatically redirect HTTP connections to HTTPS under DSM Settings, then it is not necessary to add HTTPS and the default port number as it will redirect automatically.

  4. Import private key and digital certificate

    Once you have enabled HTTPS connection and have the entire configuration ready, you should be able to establish secure connection to your ioSafe NAS. However, the following warning may appear on screen and blocks you from connecting directly to DSM. This is because the web browser requires a 3rd party certificate to verify that the server you are trying to connect is truly yours, not a fraud that cheat to get your password.

    Note 1: DiskStation Manager (DSM) supports Internet Explorer, Safari, Mozilla Firefox, and Google Chrome Web Browser. The above warning message is produced from Mozilla Firefox and varies with different web browser.

    Note 2: You may bypass the above warning by adding this domain as a security exception, then you can still log into DSM as usual. The data is still encrypted regardless of the warning message.

    You can take the warning message away by getting a certificate from a 3rd party provider. To get one, you must have a registered domain name already. Then use the domain to apply a certificate from one of the certificate authorities such as StartSSL, a company providing free Class 1 certificate (Class 1 are for individuals).

    Figure: Go to StartSSL and get a certificate

    Private Key and digital certificate are used to validate HTTPS-based websites and assure that all communication is secure and guarantees that the website is genuine. If you obtained the private key and digital certificate from a 3rd party certificate authority, you may import this into DSM.

    To import private key and digital certificate for an ioSafe NAS:

    1. Go to Main Menu » Control Panel » DSM Settings, click the HTTP Service tab, and then click on Import Certificate
    2. When an Import Certificate window appears, please click on Browse to locate your private key and digital certificate. Click OK to complete this import and your domain is now verified as a safe and trusted connection
    3. Note 3: For the decrypted private key that you obtained from the certification authority or from using the ToolBox tab in StartSSL website, please save it onto your computer. Please do not lose it, or next time when you upgrade your ioSafe NAS, you cannot set it up again.

      Note 4: The certificate issued by your certification authority (e.g. StartSSL) is the last step in the application process.

How to mount remote folders from another ioSafe NAS

Overview

The ioSafe NAS is the ideal device for sharing your valuable data, including photo and video collections or documents. You may access data from one ioSafe NAS to another ioSafe NAS within the same network by mounting remote folder. The mounted remote folder can help you to manage your network resource centrally and reduce your time by avoiding access data from different ioSafe NAS.

This article will guide you through the process on how to mount/unmount remote folder from another ioSafe NAS.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Creating volumes and shared folders
    • Creating DSM local users

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Mount a remote folder

    You can mount remote folders from remote servers (e.g. network computers or other ioSafe NAS's) to easily navigate available network resources using File Station.

    To mount a remote folder:

    1. Open File Station, then click on Tools » Mount Remote Folder
    2. Under the Mount Remote Folder window, please enter \Remote_Server\Remote_Folder in the Folder field to specify the path of the remote folder (i.e. \192.168.1.1\share)
    3. If access privilege to the remote folder is required by the remote server, please enter the necessary information in the Account name and Password fields
    4. Click Browse to select or create a new destination folder on your ioSafe NAS for mounting the remote folder
    5. Tick Mount automatically on startup if you want the ioSafe NAS to mount this remote folder on every system startup or reboot
    6. Click Mount. Now you can navigate to the destination folder where the remote folder is mounted, and manage the contents of the remote folders
  3. Unmount a remote folder

    You can unmount remote folders from File Station.

    To unmount a remote folder:

    1. Open File Station, select the remote folder you would like to unmount
    2. Click on Tools » Unmount, and the remote folder will be removed.
    3. Note1: The maximum number of concurrent remote folders is 100.

      Note2: You are only allowed to mount remote folders from a remote server that supports the CIFS protocol.

How to migrate ACL permissions to the ioSafe NAS

Overview

For an office environment where all computers are joined to the same Windows ADS domain, if the PC server is running out of storage space, IT professionals might want to replace the PC server with an ioSafe NAS as their company's data center. ioSafe NAS is equipped with ACL and ADS support to integrate your existing accounts and permission policies. However, they will be faced with the following nuisance during data migration: the original ACL permissions will not be preserved after files are moved to the destination folder (refer to here for detailed information).

To address this issue, this article explains how to migrate files to your ioSafe NAS without losing their ACL permissions.

What is ACL?

Access Control List (ACL) is a list of access control entries (ACE) attached to an object (such as a file, folder, or program) in the Windows environment. Each entry in an ACL determines a user's or group's access permissions to the object. For example, if a file "Sales and Accounting Report" is attached with the following ACL entries: "Grant: sales read ", "Grant: accountants - modify ", and "Deny: engineers full control", any users belonging to the "accountants" group will be granted the permission to modify the file; In comparison, the sales manager can only read the file, and all engineers are denied access.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for ioSafe NAS NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of ioSafe NAS
    • Creating volumes and shared folder
    • Creating DSM local user
    • Joining ioSafe NAS and PC server to the same Windows ADS domai
    • Enabling ACL for the destination shared folder on your ioSafe NAS.
    • Refer to Quick Installation Guide for more information about hardware and software installation. You can also see ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article

    Note:

    • ACL cannot be enabled for the following shared folders: photo, surveillance, web, homes, NetBackup, usbshare, sdshare
  2. Perform ACL migration from a PC server

    The following instructions demonstrate the steps to migrate ACL permission from a PC server to your ioSafe NAS.

    To perform ACL migration from a PC server to your ioSafe NAS:

    1. On the PC server, map the destination shared folder on your ioSafe NAS as a network drive
    2. Note: When prompted for authorization, enter the username ("iosafe_NAS_IP\admin") and the password of DSM admin.

    3. Modify the destination shared folder's security settings
      1. Right-click the folder (which is now mapped as a network drive), click the Security tab, click Advanced, and then do the following
        1. Windows 2008 Server and Windows 7 Ultimate: Click Change Permissions, select Everyone, and then click Edit
        2. Windows Vista: Click Edit, select Everyone, and then click Edit
        3. Windows Server 2003 Enterprise and Windows XP: Select Everyone, and then click Edit
    4. Choose This folder only from the Apply onto drop-down menu, and then click OK
  3. Download and install FastCopy
  4. Do the following to migrate data and ACL from the PC server to the shared folder on your ioSafe NAS
    1. Click Source and select a source folder on the Windows server
    2. Click DestDir and select the destination shared folder on your ioSafe NAS (which is now mapped as a network drive)
    3. Select ACL
    4. Click Execute
  5. FastCopy will start copying files along with their ACL privilege settings from the Windows server to the shared folder on your ioSafe NAS.

    Note:

    • Only domain users' or groups' ACL permissions will be migrated
    • ACL permissions inherited from PC server's root folder will not be migrated
How to manage Windows ACL permissions from Disk Station Manager (DSM)

Overview

ACL, or Access Control List, is a table that defines the access rights of individual users or user groups on a folder or file. This allows businesses to combine flexibility with high levels of security regarding the protection of all their data. The DSM ACL simplifies the process of defining these rights and permissions, so that users can manage resources through their full ACL security settings.

This article will guide you through the process of setting up and customizing the Windows ACL privileges of folders/files stored on ioSafe NAS from the DSM interface.

What is ACL?

Access Control List (ACL) is a list of access control entries (ACE) attached to an object (such as a file, folder, or program) in the Windows environment. Each entry in an ACL determines a user's or group's access permissions to the object. For example, if a file "Sales and Accounting Report" is attached with the following ACL entries: "Grant: sales read ", "Grant: accountants - modify ", and "Deny: engineers full control", any users belonging to the "accountants" group will be granted the permission to modify the file; In comparison, the sales manager can only read the file, and all engineers are denied access.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NAS.
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Creating volumes and shared folders
    • Creating DSM local users
    • Joining the ioSafe NAS to Windows ADS domain

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Set up the Windows ACL privileges of folders/files stored on ioSafe NAS

    If you want to set up the Windows ACL privileges of folders/files stored on ioSafe NAS, do the following:

    1. Log in to DSM as an administrator, which could be an administrator (admin or a user belonging to the administrators group) or a domain administrator
    2. Go to Main Menu » Control Panel » Shared Folder, and then select a shared folder you wish to set up Windows ACL privilege
    3. Click the Windows Access Control List button to show setting menu
    4. Click the Allow editing Windows Access Control List button
    5. Click OK and then folders/files' Windows ACL privilege within the Shared Folder are established
  3. Customize the Windows ACL privileges of folders/files stored on ioSafe NAS

    If you want to customize the Windows ACL privileges of folders/files stored on ioSafe NAS, do the following:

    1. Log in to DSM as an administrator, which could be an administrator (admin or a user belonging to the administrators group) or a domain administrator
    2. Click to File Station, and then right click the shared folder or files within the shared folder you have set up Windows ACL privilege. After right clicking, then click Properties
    3. In Permission Editor, you can customize the folder/file's ACL privilege
How to set up user's privilege for shared folders on the ioSafe NAS

Overview

With the ioSafe NAS, you can share data and multimedia files with your family in your home network, or even publish the ioSafe NAS to the cloud so your friends can also gain access to your shared files just by using a web browser. But what if there are some files you only want to be read instead of being downloaded or modified? The ioSafe NAS can be configured to give each user his/her own access right to any specific folder on the server.

This article will guide you through the steps to set up user's privilege for shared folders on your ioSafe NAS.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    • Creating volumes and shared folder

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

    Note:

    If you want to set up advanced access control for individual files, please refer to How to manage Windows ACL permissions from Windows for detailed instructions.

  2. Set up shared folder privileges for users

    You can easily set up shared folder privileges for each different users, either by:

    1. Creating a new user and set up the privileges
    2. Modify current user privileges

    Creating a new user account

    If you want to create a new user, do the following:

    1. Log in to DSM with your administration account
    2. Go to Main Menu » Control Panel
    3. In the Control Panel, select User
    4. Select the Create butt on the top left corner
    5. Enter the user information yu wish to create
    6. Select a user group for reference. If you have previously set up a user group, it will be easier to manage different users later by assigning them to a user group with the same attributes
    7. Note:

      You can give the new user administrative privilege so there can be multiple admins to manage the ioSafe NAS. Remember it is safer to create a new admin user for administrative uses, and not use the default admin account so malicious hackers won't be able to access your ioSafe NAS easily.

    8. Here you can find a list of folders currently in this ioSafe NAS. There are 3 different kinds of privileges for each folder you can assign
      1. Read only: User can access this folder, but cannot edit the folder or the files within. For example, you can download or open the files, but not delete, rename, move, create files or folders
      2. Read/Write: User has full access to the files in this folder
      3. No access: User cannot see this folder
      4. Note:

      5. You can select the check box on top of each privilege to have all folders set to the same privilege for faster setups
      6. The settings can be modified later on
      7. You can only set privileges for the first level folders upon user creation
      8. If multiple privilege settings coincide, the priority will take effect regarding the following order: No Access » Read/Write » Read Only
    9. Assign the storage usage quota for the user
    10. Choose the applications you want the user to be able to use. Only the services enabled will show up on this screen
    11. Click on Apply
    12. Your newly created user account is now ready to use.

      Modify privileges for a user account

      If you want to change privilege settings for a specific user, do the following:

      1. Log in to DSM with your administration account
      2. Go to Main Menu » Control Panel
      3. In the Control Panel, select User
      4. Choose the user account you wish to modify and click Edit
      5. Select the Privileges setup tab
      6. You can change the folder privilege settings for this user. When you are done, just press OK and the settings will be saved instantly
    13. Set up privileges for folders

      You can also set up privileges for the folders themselves, or set up individual privileges for different sub-folders, which opens up endless options for which files you want to share, and to whom.

      To set up shared folders' user privileges

      If you want to set up shared folders' user privileges, do the following:

      1. Log in to DSM with your administration account
      2. Go to Main Menu » Control Panel
      3. In the Control Panel, select Shared Folder
      4. Select the folder you want to setup, and click Privileges Setup on the top
      5. Here you can control different privileges for each user account. You can further customize the settings by choosing Advanced privileges
      6. Here you can see the advanced settings for this folder. Check the options you want to apply for all users, then choose OK to save your settings

        To set up shared folders' user privileges

        If you want to set up a specific sub-folder's user privileges, do the following:

        1. Log in to DSM with your administration account
        2. Open your File Browser
        3. Select the folder you want to set up the privileges for, right-click it and select Properties
        4. Note:

          You can also select the Action drop down menu on the top and select Properties.

        5. Here you can assign an "Owner" and a "Group" for the folder. There are 3 different kind of privileges you can assign
          1. Read: The user can see and download the files in this folder, but cannot edit anything in this folder
          2. Write: In addition to access and download files, the user can also upload or modify them
          3. Execute: The user can execute runnable programs in this folder

        Remember to check Apply to this folder, sub-folders and files for the settings to take effect.

        Note:

        • If the first level folder for this sub-folder is set as No Access, then the user still won't be able to use the sub-folders here
        • If the first level folder for this sub-folder is set as Read Only, then the user still won't be able to modify files within the sub-folders
How to set up the sub-folder permissions with Unix privilege setting on the ioSafe NAS

Overview

The ioSafe NAS serves as the cloud storage for sharing. Yet, at the same time, admin can always assign different levels of privileges to users to enhance data security. With the ioSafe NAS, you can share data and files with others more specifically down to the sub-folder level with Unix privilege settings. The data security is guarded by layers of protections. To proceed, you need to setup privilege on the shared-folder level in order to set up sub-folder permissions accordingly.

This article will guide you through the steps to set up the sub-folder permissions with Unix privilege settings on your ioSafe NAS.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Create volumes and shared folders
    • Create user and group privileges for shared folders

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

    Note:

    • If you want to setup advanced access control for individual files, please also refer to How to manage Windows ACL permissions from Windows for detailed instructions
    • You may only choose either Unix privilege settings or ACL settings to set up the sub-folder level permissions. They are incompatible and cannot be assigned at the same time
  2. Set up Unix privilege for sub-folders

    One needs to have access permission at the shared-folder level in order to be assigned with privileges for sub-folders. You can easily set up Unix privilege for sub-folders by intuitively following the "two-stop" steps as following:

    1. Assign the users/group with "Read Only" or "Read/Write" privileges for shared folder that contains the particular sub-folder you would like to assign privilege with
    2. Assign privilege for sub-folders directly

    Note:

    If the privilege settings of sub-folder conflict that of shared folder, the final privilege settings obey the following principle: No Access » Read Only » Read/ Write. For a user/group, if you assign "Read Only" to the shared folder and "Read & Write" to the sub-folder within, then the user/group would just have "Read Only" access rights to the sub-folder.

    Assign access permissions for shared folders

    1. Log into DSM with administration account.
    2. Go to Control Panel » Shared Folder
    3. Take shared folder, "Backup" Folder and user "Sandy" for example. Click Privilege Setup
    4. Check Read/Write to assign access permission

    Assign access permissions for shared folders

    1. Go to File Station and open the shared folder, Backup folder to locate the sub-folder within that you would like to assign privilege with. Right click on the sub-folder and click Properties
    2. Here you can assign an "Owner" and a "Group" for access rights of the sub-folder. Remember to check Apply to this folder, sub-folders and files for the settings to take effect.
    3. Besides the "Owner" and "Group" you've just assigned, the rest of the users/groups belong to the category of "Others". There are 3 different kinds of privileges you can assign
      1. Read: The user can see and download the files in this folder, but cannot edit anything in this folder
      2. Write: In addition to access and download files, the user can also upload or modify them
      3. Execute: The user can execute runnable programs in this folder

    Remember to check Apply to this folder, sub-folders and files for the settings to take effect.

    Note:

    • If the first level folder for this sub-folder is set as No Access, then the user still won't be able to use the sub-folders here
    • If the first level folder for this sub-folder is set as Read Only, then the user still won't be able to modify files within the sub-folders
  3. Set up Unix privilege for individual files at the sub-folder level

    One needs to have access permission at the shared-folder level in order to be assigned with privileges for files within. You can easily set up Unix privilege for individual files by intuitively following the "two-stop" steps as following:

    • Assign the users/group with "Read Only" or "Read/Write" privileges for shared folder that contains the particular files you would like to assign privilege with
    • Assign privileges to files directly

    Note:

    If the privilege settings of the particular files conflict that of the shared folder, the final privilege settings obey the following principle: No Access » Read Only » Read/ Write. For a user/group, if you assign "Read Only" to the shared folder and "Read & Write" to the files within, then the user/group would just have "Read Only" access rights to the files.

    Assign access permissions for shared folders

    1. Log into DSM with administration account.
    2. Go to Control Panel » Shared Folder
    3. Take "Backup" Folder and user "David" for example. Click Privilege Setup
    4. Check Read/Write to assign access permission

    Assign access permissions for a particular file

    1. Go to File Station and open the shared folder, Backup folder to locate the file within that you would like to assign privilege with. Right click on the file and click Properties
    2. Here you can assign an "Owner" and a "Group" for access rights of the particular file
    3. Besides the "Owner" and "Group" you've just assigned, the rest of the users/groups belong to the category of "Others". There are 3 different kinds of privileges you can assign
      1. Read: The user can see and download the files, but cannot edit the file
      2. Write: In addition to access and download files, the user can also edit the file.
      3. Execute: The user can execute runnable programs with the file
How to access my ioSafe NAS via the Internet

Overview

The ioSafe NAS is designed to be easily accessed via the Internet. Its EZ-Internet feature (DSM 3.0 and onward) guides you through all the steps to establish remote Internet access to your ioSafe NAS, including firewall settings, PPPoE setup, DDNS registration, and router port forwarding configuration. EZ-Internet is even equipped with UPnP scanning feature, allowing your router to automatically establish networking configurations and accomplish the port forwarding tasks. If your router is not listed on our router compatibility list, the ioSafe NAS also allows you to configure the settings without EZ-Internet Wizard. Please go to the Router configuration without DSM section.

What is UPnP?

Universal Plug and Play (UPnP) is a collaboration of protocols that allows a wide range of devices to be interconnected, both wired and wireless, and to work seamlessly with one another by establishing network services, such as media streaming and data sharing, on a network. UPnP supports zero configuration networking. In other words, it spares users the trouble of setting up networking configurations as it is automatically completed once UPnP devices are connected to a network, which exhibits the concept of "plug-n-play" technology.

Contents

  1. Basic knowledge on network environment

    To make your ioSafe NAS accessible via the Internet, your network environment should be one of the following:

    • Direct connectio
    • Broadband (PPPoE
    • Through a route
    1. Direct connection

      If your ioSafe NAS is connected directly to the Internet, it means it uses a public IP address. You can directly access the ioSafe NAS using the public IP. Please go to http://www.whatismyip.com/ to find out your public IP address.

    2. Broadband (PPPoE) connection

      If your ioSafe NAS connection is via PPPoE, it means it is connected to a ADSL modem over Ethernet and is in plain metro Ethernet network. The ADSL modem will assign a public IP to your ioSafe NAS once it is connected (as shown above in red).

    3. Through a router

      If your ioSafe NAS is connected to the Internet through a router, it is using a private IP address. Each device connected to a router will be assigned a private IP address (as shown above in green). In this case, you need to forward the appropriate network ports to direct incoming connections to the right device/application. This is called port-forwarding.

      "Ports" are accesses for a computer to connect to another device for using its service. Much like forwarding a phone call, when local network receives a "call" (request for a service on your ioSafe NAS from the Internet, for example), router will forward the call to the right receiver (the ioSafe NAS, for example) for it to pick up and respond.

    4. What else you may want to set up when making your ioSafe NAS accessible via the Internet?

      Firewall and DDNS settings are not indispensable. But they make the connection safer and easier to use.

      1. Firewall --- For Internet security A firewall is like a safety net between the Internet and your internal network. It blocks off unauthorized access while permitting authorized communications. You'll be protected against online threats, such as hackers and unwanted access attempts
      2. DDNS --- For easy-to-remember address

      All Internet connections are assigned an IP address. While you can access the ioSafe NAS by entering its IP address into your browser, it's difficult to memorize the IP address. Therefore, domain names are often used instead of IP address, like www.iosafe.com instead of 59.124.41.243.

      DDNS, or Dynamic DNS, offers the service that maps Internet domain names to their IP addresses. This allows users to distribute and access their online contents on the Internet by domain names. You can find many DDNS providers of such service online.

  2. Setting up by EZ-Internet Wizard

    Synology DiskStation Manager (DSM) provides EZ-Internet Wizard to simplify the settings mentioned above. It is the ideal network configuration tool for first-time users. If you prefer to setup Internet access without using EZ-Internet Wizard, please go to Setting up by EZ-Internet Wizard section in this document.

    1. EZ-Internet Wizard startup
      1. Log in to your ioSafe NAS as admin
      2. Go to Main Menu » EZ-Internet.
      3. You will see the welcome page of EZ-Internet Wizard. Follow the guide of the wizard to do the necessary settings
    2. Choose your network environment types

      Depending on your network environment types, the wizard may guide you through various settings. Following describes the details.

      1. Direct Connection If your ioSafe NAS is connected directly to the Internet, this means it has a public IP address. You can directly access the ioSafe NAS with its public IP. The wizard will then guide you to setup Firewall and DDNS. You can skip these settings if you want.
      2. Broadband (PPPoE) Connection
        1. To setup PPPoE, choose Broadband (PPPoE) at the Network environment page and click Next
        2. Enter the User name and Password given by your Internet Service Provider (ISP). type in the password once again for confirmation, and click Next. The wizard will continue with Firewall and DDNS settings
      3. Router Setup
        1. If your ioSafe NAS is connected to the Internet through a router, EZ-Internet will guide you through the router setup. Choose Through a router and click Next

          Before you begin, please check the following:

          1. You have obtained the correct user name and password of the router
          2. You have logged out from your router's configuration system
        2. Your ioSafe NAS is now searching for your router within LAN
          1. If your router is found, click Next when you see a summary of the router's information.
          2. If your router is not found, do either of the following
            1. If you want to automatically set up connection to the router, choose Automatic and click Next to have the system perform a compatibility test
          3. If the router has been tested to be compatible with ioSafe NAS's router configuration service, tick the checkbox to send the test report to help Synology update the router compatibility database, and then click Apply. Your ioSafe NAS's connection to the router is successfully set up

            If the router is tested to be incompatible with the ioSafe NAS's router configuration service, do either of the following:

          4. Tick the checkbox to send the test report to help Synology update the router compatibility database, and then click Close to leave the setup wizard
          5. Log in to the official website of your router to enable its UPnP service, and then continue with step A to D below to set up connection to the router
          6. Note: If your router is tested to be incompatible, you can still configure port forwarding rules. Please see Router configuration without DSM for more information.

          7. If you want to manually set up connection to the router, choose Manual, click Next, and do the following:
          8. Choose your router from the Router drop-down menu

            Note: If you cannot find your router on the list, click Update List to retrieve the latest router model list. You can also check out the router compatibility list at www.iosafe.com/support. If your router is not on the list, you have to configure the settings without EZ-Internet Wizard. Please continue with the For router connection section.

            1. Set up protocol and port of your router. The protocol and port vary depending on the model of your router. If you cannot connect using the default Protocol (HTTP) and Port (80), refer to the documentation that comes with your router for correct settings
            2. If your router requires a custom account, tick Use custom account and fill in the Account and Password fields
            3. Click Apply to finish
          9. You can check the applications which you want your router to port forward. Note that this action will overwrite the existing port forwarding rules on your router. When you are done, click Next

            Note: If you receive the error message "The maximum number of rules allowed for the router has been exceeded. Please remove some rules and try again.", it is because your router has port forwarding limit. You have to reduce the applications you choose to continue the setup.

          10. The EZ-Internet Wizard will then guide you to Firewall and DNS settings. You can skip these steps if you want and apply the settings above to finish
    3. Firewall setup

      By default, the Enable firewall to block incoming connections checkbox is checked. This means all incoming connections will be blocked.

      However, you can specify the application you'd like to allow connecting. Find the services/applications you want and check the checkboxes. Note that this will overwrite the current firewall rules that you may have configured before in Main Menu » Control Panel » Firewall. When you are done, click Next to continue with the DDNS Setup section.

    4. DDNS setup

      With EZ-Internet Wizard, users who are new to DDNS service can instantly register a new DDNS account. If you already have an existing hostname, you can also apply it to the ioSafe NAS by EZ-Internet Wizard. Follow the steps below to complete DDNS setup:

      If you are creating a new hostname with No-IP.com:

      1. If you don't have an account yet, select Create a No-IP.com account and register a new hostname, and click Next
      2. Fill in the fields required, tick the checkbox to agree to the Terms of Service and the Privacy Policy, and click Next

      If you are using an existing DDNS hostname:

      1. If you already have an existing account, select Use an existing hostname from your DDNS provider, and click Next
      2. Fill in the DDNS information, including Service provider (choose from the drop-down menu), Hostname, Username, and Password, and click Next
    5. Confirm settings

      When you have completed the process, you'll be taken to the confirmation page. Check the information listed here. You can return and modify the settings by clicking Back, or proceed and apply the settings by clicking Apply. Now you can access your ioSafe NAS using its public IP or DDNS hostname.

  3. Setting up without EZ-Internet Wizard

    If you prefer to setup Internet access without using the EZ-Internet Wizard, or you want to adjust the PPPoE/router/Firewall or DDNS settings separately after setting up by EZ-Internet Wizard, follow the steps below to complete the configuration.

    1. For direct connection

      If your ioSafe NAS is connected directly to the Internet, this means it has a public IP address. You can directly access the ioSafe NAS by its public IP. To know your public IP, please refer to http://whatismyip.com/

      After knowing the public IP of your ioSafe NAS, you can apply a registered DDNS hostname by going to Main Menu » Control Panel » DDNS. You can also go to Main Menu » Control Panel » Firewall to configure the firewall settings for security.

    2. For PPPoE connection

      If your ioSafe NAS is connected to the Internet via PPPoE, this means it is connected to a ADSL modem. Follow the steps below to configure PPPoE settings:

      1. Go to Main Menu » Control Panel » Network » Network Interface » PPPoE
      2. Click PPPoE Setting, fill in User name and Password, and enter the password once again for confirmation. Click OK to save the settings.
      3. Now you can access your ioSafe NAS via the Internet using its public IP.

        After knowing the public IP of your ioSafe NAS, you can apply a registered DDNS hostname by going to Main Menu » Control Panel » DDNS. You can also go to Main Menu » Control Panel » Firewall to configure the firewall settings for security.

    3. For router connection

      There are two ways to configure your router. One is through DiskStation Management UI, and the other is to configure port forwarding on your router directly. Please note that, to configure the router's port forwarding rules, your Internet connection should use a static IP address.

      Router configuration by DSM:

      Before you begin, please check the following:

      • You have obtained the correct user name and password for the router
      • You have logged out from your router's configuration system

      Follow the steps below to setup your router:

      1. Go to Main Menu » Control Panel » Router Configuration.
      2. Click Set up router
      3. Your ioSafe NAS is now searching for your router within LAN
        1. If your router is found, click Apply when you see a summary of the router's information
        2. If your router is not found, do either of the following
          1. If you want to automatically set up connection to the router, choose Automatic and click Next to have the system perform a compatibility test

            If the router is tested to be compatible with the ioSafe NAS's router configuration service, tick the checkbox to send the test report to help Synology update the router compatibility database, and then click Apply. Your ioSafe NAS's connection to the router is successfully set up.

            If the router is tested to be incompatible with the ioSafe NAS's router configuration service, do either of the following:

            1. Tick the checkbox to send the test report to help Synology update the router compatibility database, and then click Close to leave the setup wizard
            2. Log in to the official website of your router to enable its UPnP service, and then continue with step a to d below to set up connection to the router
          2. Note: If your router is tested to be incompatible, you can still configure port forwarding rules. Please see Router configuration without DSM for more information.

          3. If you want to manually set up connection to the router, choose Manual, click Next, and do the following
            1. Choose your router from the Router drop-down menu
            2. Note: If you cannot find your router on the list, click Update List to retrieve the latest router model list. You can also check out the router support list at www.iosafe.com/support. If your router is not on the list, you have to configure the settings without EZ-Internet Wizard. Please continue with the For router connection section.

            3. Set up protocol and port of your router. The protocol and port vary depending on the model of your router. If you cannot connect using the default Protocol (HTTP) and Port (80), refer to the documentation that comes with your router for correct settings
            4. If your router requires a custom account, tick Use custom account and fill in the Account and Password fields
            5. Click Apply to finish
        1. Go back to Router Configuration page. Click Create to open the Port Forwarding wizard
        2. To create port forwarding rules for system services (for example, FTP, Web Station, etc.), select Built-in application and click Next
        3. Otherwise, you can select Custom port to create port forwarding rules for specific services. Fill in the required fields to create rules.

        4. Click Apply to apply the rule on your ioSafe NAS
          After knowing the public IP of your ioSafe NAS, you can apply a registered DDNS hostname by going to Main Menu » Control Panel » DDNS. You can also go to Main Menu » Control Panel » Firewall to configure the firewall settings for security

        Router configuration without DSM

        On a router's configuration page, the port forwarding setting usually locates at:

        • Advanced Service
        • Firewall Setting
        • Port Forwar
        • Virtual Serve

        Follow the instructions below to continue with port forwarding setup:

        1. For routers with port forwarding function:
          1. Link to the router's configuration page by entering its IP address in your web browser
          2. Refer to the port number list at www.iosafe.com/support for a complete list of port numbers used by DiskStation Manager's different applications and services. Depending on the application or service you want to access from the Internet, forward the corresponding port number of the router IP to the service port number of the ioSafe NAS IP. For more information on how to set up port forwarding on your router, please refer to www.iosafe.com/support.
        2. For routers without port forwarding function:
          1. Link to the router's configuration page by entering its IP address in your web browser
          2. Set the IP of your ioSafe NAS as the DMZ IP address, i.e., all connections from outside the router will be forwarded to the ioSafe NAS. (Caution: Enabling DMZ may pose potential security risks as all ports are open to connection.)

        Note: Please make sure the default gateway of your ioSafe NAS is set to the IP of the router. To check out the gateway of your ioSafe NAS, please go to Main Menu » Control Panel » Network » LAN.

        After the port forwarding setup is done, you can use canyouseeme.org to probe your network to check out if the ports are correctly forwarded. If not, please go through the necessary steps above to check out the settings.

        After knowing the public IP of your ioSafe NAS, you can apply a registered DDNS hostname by going to Main Menu » Control Panel » DDNS. You can also go to Main Menu » Control Panel » Firewall to configure the firewall settings for security.

  4. Reference: List of ports that the ioSafe NAS uses

    For the list of ports which the ioSafe NAS server can use, please refer to www.iosafe.com/support.

How to access files stored on the ioSafe NAS via the Internet

Overview

The ioSafe NAS is designed to store your files and share them within the Intranet or over the Internet. This article will guide you through several ways of accessing the ioSafe NAS files via the Internet.

Contents

  1. Before You Start

    Before you start to share data within the Internet, make sure you have completed the following tasks:

    • Hardware installation for the ioSafe NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    • Set up a volume and create a shared folder
    • Create a user with access privileges to the shared folder
    • Access the ioSafe NAS via the Internet
    • Access files stored on the ioSafe NAS via the Intranet
    • Grant DSM users' application privileges

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

    Grant DSM Users' Application Privileges

    There are several file sharing services provided on ioSafe NAS: File Browser, File Station, FTP and WebDAV. Before DSM users begin to access the ioSafe NAS files over the Internet, DSM administrator(s) should make sure these users are granted to use these services.

    To grant DSM users' application privileges:

    1. Log in to DSM with the credentials of admin or a user belonging to the administrators group
    2. Go to Main Menu » Control Panel » Application Privileges, and make sure you have allowed DSM users to access the following services: File Browser, File Station, FTP, WebDAV
    3. If the DSM users you want don't have application privileges to the services, do the following:
      1. Select the users you want (press and hold Shift or Ctrl while making multiple selections) and click Edit
      2. Tick the checkboxes next to the following services: File Browser, File Station, FTP, and WebDAV
      3. Click OK. Now they are granted access privileges to the services
  2. Access Files via Web Browser

    You can choose from 2 web-based file management tools to access the ioSafe NAS files.

    Access the ioSafe NAS files with File Browser

    The built-in File Browser within DSM allows you to access files stored on the ioSafe NAS and keep them organized.

    Access the ioSafe NAS files with File Station

    File Station is another web-based file management tool equipped with most features File Browser has. With the installation-free File Station enabled, DSM users can manage the ioSafe NAS files through a customized port (7000 by default) without logging in to DSM, which not only provides users with an easier way of file sharing, but also ensures better security, preventing users from tempering with DSM settings.

    To enable File Station:

    1. Log in to DSM as admin or a user belonging to the administrators group
    2. Go to Main Menu » Control Panel » File Station
    3. Tick Enable File Station (HTTP), and click OK

    To launch File Station:

    1. Enter the ioSafe NAS's IP address or domain name preceded by "http://" and appended with ":7000" (or any other port number you specified while enabling DSM's File Station service). For example: http://pm.iosafe.com:7000/
    2. Press Enter (PC) or Return (Mac) on your keyboard
    3. On File Station's login screen, enter your DSM user credentials to log in

    Now you can see File Station in your browser window.

    To upload files to the ioSafe NAS with File Station:

    1. From the upper part of the left panel, choose a destination folder on the ioSafe NAS
    2. Choose either of the following options from the Action menu
      • Upload » Upload - Skip: Choose this option if you want to skip uploading files with the same name in the destination folder
      • Upload » Upload - Overwrite: Choose this option if you want to replace files with the same name in the destination folder
    3. Select the files from your local computer, and click OK to start uploading
    4. You can check the progress in the Upload Queue at the bottom of File Station

    To download files to your local computer with File Station:

    1. Select the files or folders you want to download. (Press and hold Shift or Ctrl while making multiple selections.) If you make multiple selections, File Station will archive your selections into a zip file before downloading
    2. Choose Download from the Action menu.
    3. Follow onscreen instructions to complete the process

    For more information about File Station, see its Help by clicking the Help button (with a book icon) on the right side

  3. Access Files via FTP

    FTP (File Transfer Protocol) is a standard network protocol used to copy a file from one host to another over the Internet. FTP is widely used because it guarantees security, stability and speed, and it allows interrupted transfer to resume from previous progress, saving the trouble of restarting unsuccessful transfer all over again. With DSM's FTP service enabled, you can turn your ioSafe NAS into a FTP server, allowing DSM users to access the ioSafe NAS files with FTP client software.

    Enable DSM's FTP service

    Follow the steps below to enable DSM's FTP service:

    1. Log in to DSM with administrator's username and password
    2. Go to Main Menu » Control Panel » FTP
    3. Tick Enable FTP service and click OK

    For more information on FTP service setup, see Chapter 8 of the ioSafe NAS User's Guide.

    Access the ioSafe NAS files with FTP client software

    After DSM's FTP service is enabled, DSM users can install an FTP client software on their computer to browse and manage the ioSafe NAS files.

    Below are some popular FTP applications:

    • Windows: FileZilla, CuteFTP, SmartFTP
    • Mac: FileZilla, Cyberduck
    • Linux: FileZilla

    To connect to the ioSafe NAS with FTP client software (using FileZilla for example):

    1. Download and install the FTP client software on your computer. When you open the application, the files on your local computer are displayed on the left side of the window (Shown below)
      • Enter your login information in the following fields:
      • Host: ioSafe NAS's domain name or IP address
      • Username: Your DSM username
      • Password: Your DSM password
      • Port: 21 (unless you have set a customized port at Main Menu » Control Panel » FTP.
    2. Click Quick connect to log in
    3. If you have access privileges to the ioSafe NAS shared folders, they will be displayed on the right side of the window
    4. Now you can download or upload files between the ioSafe NAS and your local computer, or remove any queued upload or download tasks at the bottom of the window
  4. Access Files via WebDAV

    WebDAV (Web-based Distributed Authoring and Versioning) is an extension to the HTTP protocol, allowing users to edit and manage files stored on World Wide Web servers.

    With DSM's WebDAV service enabled, Windows Explorer, Mac's Finder, Linux's File Browser, or any other client programs with WebDAV support can use the ioSafe NAS as a network drive, and access its files over the Internet.

    Note: Windows 7 doesn't come with WebDAV support, so you need to install a client program (such as "NetDrive") to use WebDAV.

    Enable DSM's WebDAV service

    Follow the steps below to enable DSM's WebDAV service:

    1. Log in to DSM with administrator's username and password
    2. Go to Main Menu » Control Panel » Web Services, and click the WebDAV tab
    3. Tick Enable WebDAV and click OK

    For more information about how to set up DSM's WebDAV service, see Chapter 10 of the ioSafe NAS User's Guide.

    Access ioSafe NAS files with Windows

    If you have been using Windows's Map Network Drive, you will find it very easy to access the ioSafe NAS files via WebDAV.

    To access ioSafe NAS files with Windows 7 (using "NetDrive" for example):

    1. Download, install and open NetDrive
    2. Click New Site and enter information in the following fields (Shown below):
      • Site name: Name your network drive
      • Site IP or URL: Enter the IP address or domain name of your ioSafe NAS
      • Port: 5005 (or any other port number you specified while enabling DSM's WebDAV service)
      • Server Type: Choose WebDAV from the drop-down menu
      • Account: Your DSM username
      • Password: Your DSM password
    3. Click Save to save the settings
    4. Click Connect

    Now you can see the ioSafe NAS's shared folders in Windows Explorer. You can also find the mapped network drive by going to Start » Computer.

    To access ioSafe NAS files with Windows XP/Vista:

    1. Open Windows Explorer and choose Map Network Drive from the Tools drop menu
    2. In the window that appears, click Connect to a Web site that you can use to store your documents and pictures (Windows Vista) or Sign up for online storage or connect to a network server (Windows XP) at the bottom.
    3. Click Next in the following steps (shown below)
    4. Enter ioSafe NAS's IP address or domain name preceded by "http://" and appended with ":5005" (or any other port number you specified while enabling DSM's WebDAV service). For example: http://pm.iosafe.com:5005/. Click Next to continue
    5. Enter your DSM user credentials in the User name and Password fields, and click OK
    6. Name your network drive, and click Next and Finish completing the setup

    Now you can see ioSafe NAS's shared folders in Windows Explorer

    You can also find the mapped network drive at My Network Places

    Access ioSafe NAS files with Mac

    If you have been using Mac's Connect to Server function, you will find it very easy to access ioSafe NAS files via WebDAV.

    To access ioSafe NAS files with Mac (Using Mac OS X 10.6.4 for example):

    1. Choose Go » Connect to Server from the menu bar
    2. In the Server Address field, enter ioSafe NAS's IP address or domain name preceded by "http://" and appended with ":5005" (or any other port number you specified while enabling DSM's WebDAV service). For example: http://pm.iosafe.com:5005/. Click Connect to continue
    3. Enter your DSM user credentials in the Name and Password fields, and click Connect

    Now you can see the ioSafe NAS's shared folders in Finder.

    You can also find your ioSafe NAS and its shared folders under SHARED of Finder's sidebar

    Access ioSafe NAS files with Ubuntu

    If you have been using Linux's Connect to Server function, you will find it very easy to access the ioSafe NAS files via WebDAV.

    To access the ioSafe NAS files with Ubuntu (Using Ubuntu 10.04 for example):

    1. Choose Places » Connect to Server from the menu bar
    2. Choose WebDAV (HTTP) from the drop-down menu
    3. Enter the information required, including server location, port, folder, and user account. Click Connect to continue
    4. Enter your password and click Connect

    Now you can see the ioSafe NAS's shared folders in Ubuntu's File Browser.

  5. Access Files with DS file

    If you are using an iOS device running on iOS 4.2 or later, you can use DS file (available on Apple's App Store) to access and manage the ioSafe NAS files.

How to manage Windows ACL permissions from Windows

Overview

ACL support for the ioSafe NAS provides IT professionals with the convenience of fine-tuning security levels for company resources using their familiar Windows experience. The flexible permission settings can be set at root-level (shared folders) and file-level (sub-folders and files) for all users and groups (instead of the more limited owner/user/group categories in the Linux environment), and then applied to all the other file sharing services provided by your ioSafe NAS, such as File Browser, FTP, NFS, and AFP.

This article will guide you through the process of managing ACL permissions on your ioSafe NAS and the proper way of performing ACL migration from a Windows server to your ioSafe NAS.

What is ACL?

Access Control List (ACL) is a list of access control entries (ACE) attached to an object (such as a file, folder, or program) in the Windows environment. Each entry in an ACL determines a user's or group's access permissions to the object. For example, if a file "Sales and Accounting Report" is attached with the following ACL entries: "Grant: sales read ", "Grant: accountants - modify ", and "Deny: engineers full control", any users belonging to the "accountants" group will be granted the permission to modify the file; In comparison, the sales manager can only read the file, and all engineers are denied access.

ACL support on your ioSafe NAS might prompt you to migrate files from your Windows PC to your ioSafe NAS. Before doing so, one thing you should bear in mind is the risk of losing your files' ACL information if data migration is not properly conducted. To prevent that from happening, the last section of this article will introduce you with the proper way to perform ACL migration.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    • Creating volumes and shared folders
    • Creating DSM local users
    • Joining the ioSafe NAS to Windows ADS domai

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafecom/support) for a general idea about topics related to this article.

    Note:

    • ACL cannot be enabled for the following shared folders: photo, surveillance, web, homes, NetBackup, usbshare, sdshare
  2. Manage ACL on your ioSafe NAS

    You as an administrator (DSM admin, a DSM user belonging to the administrators group, or a domain administrator) can enable ACL for a shared folder on that volume, access the shared folder with a Windows computer, and then specify the following users' or groups' ACL permissions to the shared folder (and its data):

    • If your ioSafe NAS is joined to an ADS domain, you can specify ACL permissions for domain users or groups
    • If your ioSafe NAS is not joined to an ADS domain, you can specify ACL permissions for DSM local users or groups

    This section explains how to enable ACL for an ioSafe NAS shared folder and then edit ACL permissions for the data within the shared folder.

    Important: If you want to edit ACL permissions for domain users or groups, make sure your Windows computer and your ioSafe NAS are joined to the same ADS domain.

    To enable ACL for an IoSafe NAS shared folder:

    1. Log in to DSM as an administrator, which could be an administrator (admin or a user belonging to the administrators group) or a domain administrator
    2. Note: If you want to log in as a domain administrator, enter Domain_Name\Username in the username field.

    3. Go to Main Menu » Control Panel » Shared Folder, and then create or select a destination shared folder on a volume
    4. Click Edit, click the Windows Access Control List tab, select Allow editing Windows Access Control List, and then click OK
    5. Select the shared folder on the folder list, click Privilege Setup, and do the following to make sure the administrator has full access to the shared folder
      1. If your ioSafe NAS is joined to an ADS domain, choose Domain users from the drop-down menu, make sure the domain administrator has the Read/Write privilege to the shared folder, and then click OK
      2. If your ioSafe NAS is not joined to an ADS domain, choose Local users from the drop-down menu, make sure DSM administrator (admin or a user belonging to the administrators group) has the Read/Write privilege to the shared folder, and then click OK

    To specify users' or groups' ACL permissions for files or folders:

    1. Refer to Method 2 to learn how to access the ioSafe NAS files via CIFS using a Windows computer. When you are prompted for authentication, use the user credentials mentioned in the To enable ACL for an ioSafe NAS shared folder section
      1. If your ioSafe NAS is joined to an ADS domain, authenticate using the user credentials of the domain administrator
      2. If your ioSafe NAS is not joined to an ADS domain, authenticate using the user credentials of the DSM administrator
    2. Right-click a file or folder within the shared folder, choose Properties, and then click the Security tab. Here you can see the list of groups or users and their ACL permissions for the file or folder. By default, the Everyone group (which includes all the DSM local groups or domain groups) is allowed to read, write, or modify files or folders within the shared folder
    3. Click Edit » Add (or click Add for Windows XP). In the window that appears, you will see either of the following in the From this location field
      1. If your ioSafe NAS is joined to an ADS domain, you can see the name of the ADS domain
      2. If your ioSafe NAS is not joined to an ADS domain, you can see the IP or name of your ioSafe NAS
    4. Enter either of the following in the Enter the object name to select field
      1. If your ioSafe NAS is joined to an ADS domain, enter the name of a domain user/group, click Check Names to verify the user or group name, and then click OK
      2. If your ioSafe NAS is not joined to an ADS domain, enter the name of a DSM local user/group, click Check Names to verify the user or group name, and then click OK
    5. Now you can see the group or user added to the list of groups or users. Select the group or user, and then tick the Allow or Deny checkboxes in the Permissions for [group or user] section to allow or deny the group or user to perform specific actions to the folder or file mentioned in step 2
    6. Click Apply

    About permission inheritance and conflicts:

    • ACL permissions are inherited from parent objects to child objects. For instance, if an ACL entry of the "sales" folder grants the "Read" permission to the user "Amy", then the ACL entry will be applied to all files within the "sales" folder (such as "annual report.xls"), allowing the user to open the files. Inherited permissions will be displayed with gray checkmarks, whereas the objects own permissions will be displayed with black checkmarks
    • In the event of permission conflicts, denied permission has higher priority. In the previous example, Amy has the "Read" permission for the "sales" folder and the file "annual report.xls" within the shared folder due to permission inheritance. If we change the status quo by denying Amy's "Read" permission for the "sales" folder and granting him the same permission for "annual report.xls", Amy will not be able to open "annual report.xls" since the denied permission inherited from the "sales" folder has higher priority
  3. Perform ACL migration from a PC server

    For an office environment where all computers are joined to the same ADS domain, if the PC server is running out of storage space, IT professionals might want to replace the PC server with an ioSafe NAS as their company's data center. However, they will be faced with the following nuisance during data migration: the original ACL permissions will not be preserved after files are moved to the destination folder (refer to here for detailed information).

    To address this issue, please refer this article to migrate files to your ioSafe NAS without losing their ACL permissions.

How to mount and use virtual disc files on the ioSafe NAS

Overview

Virtual disc files are common amongst users and corporate alike which provide an easy way of accessing software suites or large amount of media files without having to actually obtain a real optical disc. With an ioSafe NAS server, you can also access virtual disc files with ease from your File Station application. You can also share the mounted disc as a folder to your friends.

This article will guide you through the steps to mount and use virtual disc files on your ioSafe NAS.

What is a virtual disc file? A virtual disc file (also known as a disk image) is a single file containing the complete contents and structure representing a data storage medium, usually created by doing a complete sector-by-sector copy of the source medium. The most commonly seen file type is the ISO image file.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NA
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    3. Creating volumes and shared folder
    4. Creating users with access privilege

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Mount a virtual disc file

    In order to mount a virtual disc file, you must first make sure the corresponding file is stored in your ioSafe NAS. You cannot directly mount a virtual disc file in your remote client's platform.

    1. First navigate to the folder that contains the virtual disc file you wish to mount

    Note:

    • .iso files under ISO 9660 and UDF formats are supported
    • The maximum number of virtual drives that can be mounted in an ioSafe NAS at the same time is 16
  3. Select the file, then select Tools » Mount Virtual Drive from the drop down menu on the tools bar.
  4. Select the path you want to mount the virtual disc to

    Note:

    1. You can have the virtual drive mount automatically whenever you start the ioSafe NAS by checking the Mount automatically on startup option
  5. Once you have finished, click OK » Mount

    Note:

    1. You can either mount the virtual drive to an existing folder or create a new one. The destination folder has to be empty and cannot contain any other file or folders
    2. Virtual drives mounted to shared folders can be accessed via NFS. However, virtual drives mounted to subfolders will be inaccessible via NFS
  6. The mounted folder will change its icon to look like a disc drive. Now you can access its contents as if you're using a disc drive

    Note:

    1. You cannot edit the contents inside the mounted folder, just as if you cannot edit a disc drive
  7. Unmount a virtual disc file

    If you don't want to use the virtual disc file anymore, you can always unmount it and release the folder space for other usage. Please follow the instructions below.

    1. Right-click on the virtual drive folder you want to unmount, and select Unmount
  8. The folder will become unmounted and can be edited again
  9. Note: This will not make any changes to your original virtual disc file.

How to encrypt shared folders on the ioSafe NAS

Overview

In today's world where much of our personal information and financial transactions are processed via the Internet, data encryption is an essential element to any computer security system. One of the reasons why encryption matters has a lot to do with sending data through internet have high chances of getting hacked. If those hacked data happen to contain any personal information, hackers can misuse the data to commit crimes and without doing anything wrong, you will become a criminal. Another reason is that data encryption helps protect your computer from viruses. If your computer becomes virus affected, then any other computer presents in your office or home can be easily affected by the virus.

To guard yourself against things like identity theft and virus attack, it is important to keep your personal data secure and make them inaccessible to anyone who would like to take advantage of them for illegitimate purposes. In this regard, the ioSafe NAS offers you a security solution for data protection. DiskStation Manager (DSM) adopts an encryption technique called Advanced Encryption Standard (AES) to ensure the security of your information by storing it in an encrypted format with a set of encryption key. Among different sizes of encryption key, DSM provides share-level AES 256-bit encryption to block off unauthorized access attempts.

This article will guide you through the steps to create and encrypt shared folders on your ioSafe NAS.

What is AES?

Advanced Encryption Standard (AES) is a specification for the encryption of electronic data, which has been adopted by the U.S. government since 2001 and is now widely used over the world. The algorithm implemented by AES is symmetric, which means that to encrypt and decrypt a set of data requires the same encryption key. Without the key, the encrypted data is inaccessible, which helps enhance the level of information protection.

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    • Creating volumes and shared folder
    • Creating users with access privilege

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Encrypt shared folders

    Encryption is a way to enhance the security of a folder or file by scrambling the contents so that it can be read only by someone who has the right encryption key to unscramble it. After creating shared folders on the ioSafe NAS, you as an administrator (DSM admin, or a DSM user belonging to the administrators group) may want to encrypt some folders to prevent them from being accessed for security reasons.

    The AES 256-bit encryption can block off all unauthorized access attempts. Without the encryption key, other people will not be able to use the encrypted data even if they remove the hard drives from your ioSafe NAS and mount it on their device.

    This section explains how to encrypt shared folders and then assign access privileges to users for the data within the shared folders.

    To encrypt shared folders and assign access privileges on your ioSafe NAS:

    1. Once you have filled in the name and description for the new shared folder, and selected a volume where the folder will be created at Main Menu » Control Panel » Shared Folder, do the following
      1. Tick Encrypt this shared folder in the window that appears, enter the encryption key in the Encryption key field, and enter the same key again in the Confirm key field
      2. Tick Mount automatically on startup to mount the encrypted folder automatically after the ioSafe NAS starts up next time. By default, encrypted shared folder will be unmounted automatically on startup for security reasons
        1. If you did not tick Mount automatically on startup, next time your ioSafe NAS starts, you will need to choose Mount from the Encryption drop-down menu, and then enter or import the encryption key to mount the folder for access
        2. If you ticked Mount automatically on startup, you can choose Unmount from the Encryption drop-down menu to unmount the folder, or Export key to save the encryption key
    2. Note: If an encrypted folder is unmounted, you cannot rename it, change its volume location, or choose it as local backup destination.

    3. Click OK to confirm the settings of the newly-created shared folder
      1. The following built-in shared folders are not allowed for encryption since they are associated with system services: web, photo, music, video, surveillance, download, NetBackup
      2. Encrypted shared folders cannot be accessed via NFS. If you encrypt a shared folder containing NFS rules, they will be removed
    4. A warning message will appear to notify you of the importance of saving the encryption key. Click Yes to continue with the encryption process
    5. Note: It is strongly suggested you export and save the key. Otherwise, you will never be able to access your encrypted data if you lose or forget the key.

    6. Save the encryption key by doing one of the following:
      1. A dialog will pop up asking you to open or save the encryption key after you click Yes to agree to the encryption process. Click Save to save the key
      2. If you prefer to save the key later, you may go to the Encryption drop-down menu to export the key
    7. Edit users' or groups' access privileges to the encrypted folder in the Edit window that appears along with the dialog bar. You can also allow or deny users' or groups' access to the other folders by clicking Privileges Setup at Main Menu » Control Panel » Shared Folder
      1. Click the Privilege Setup tab, and select any of the following from the drop-down menu
        1. System Internal user: Anonymous FTP user. Before allowing anonymous FTP users to connect to a shared folder, you need to allow their access to the folder first. For more information about anonymous FTP, see "Manage FTP Security Settings" on Page 68 of the ioSafe NAS User's Guide
        2. Local users: ioSafe NAS users (including guest). See "Create and Edit Users" on Page 53 of the ioSafe NAS User's Guide for more informatio
        3. Local groups: ioSafe NAS groups (Two groups are created by default: administrators and users.). See "Create and Edit Groups" on Page 56 of the ioSafe NAS User's Guide for more information
        1. Tick or uncheck the following privileges to assign access privileges for the users or groups
          1. Read only: The user or group can access the files and subfolders in the shared folder, but cannot make changes to them
          2. Read/Write: The user or group can access and make changes to the files and subfolders in the shared folder
          3. No access: The user or group cannot access the files and subfolders in the shared folder

              Note:

            1. When you encounter privilege conflicts, the privilege priority is as follows: No access » Read/Write » Read only
            2. When you create a new shared folder, if the access privilege of admin (or a user belonging to the administrators group) to the folder is set as No access, then admin (or the user belonging to the administrators group) will only be able to see the folder by going to Main Menu » Control Panel » Shared Folder
        2. Click the Advanced privileges tab if you want to do any of the following
          1. Disable directory browsin
          2. Disable modification of existing file
          3. Disable file downloadin
        3. Click OK
  3. Troubleshooting
    1. Why can't I see my encrypted shared folders after my ioSafe NAS starts up?

        Check if you ticked Mount automatically on startup at Main Menu » Control Panel » Shared Folder » Create » Shared Folder Info last time you logged in to your ioSafe NAS to create an encrypted shared folder. By default, encrypted shared folder will be unmounted automatically on startup to block all accesses on all protocols. Therefore, if you did not tick Mount automatically on startup, you will need to mount the encrypted folder(s) manually by entering or importing the encryption key for access.

    2. Why do file transfer speeds become slower when the shared folder is encrypted?

        It is normal for file transfer speeds of encrypted shared folders to be slower because encryption can significantly increase the load on the CPU and decrease the data transfer rate of the encrypted folder.

        Can I back up the encrypted shared folders on my ioSafe NAS and restore the data within the folders back again?

        Yes, but you will be required to enter or import the encryption key of the encrypted shared folder(s) when restoring the folders back to your ioSafe NAS. Therefore, it is imperative that you export and save the key every time you create an encrypted shared folder. Otherwise, you will never be able to access your encrypted data, let alone restore it, if you lose or forget the key.

How to use Cloud Station to sync files between the ioSafe NAS and Windows computers

Overview

The ioSafe NAS is designed to share and sync your files within the Intranet or across the Internet. Cloud Station on the ioSafe NAS provides a file-syncing solution which enables you to carry and sync your files automatically among multiple computers. By installing Cloud Station package on the ioSafe NAS and Cloud Station client on your computers, all files stored on the computer designate folder will be automatically synced to your ioSafe NAS and other computers via Internet. In addition, retrieving deleted files and reserving up to 32 historical versions for each file are both available to prevent unexpected file loss.

This article will guide you through the process of setting up and syncing files by Cloud Station.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NAS

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article and how to setup port forwarding for connecting to the internet.

  2. Install and Run Cloud Station on the ioSafe NAS

    The following section will guide you the steps to install Cloud Station Package on your ioSafe NAS.

    1. Go to Package Center » Available » Cloud Station and Install the Cloud Station
    2. After installing the package, go to Installed and confirm Cloud Station is running or click Run to enable the service
  3. Set up Cloud Station on the ioSafe NAS
    1. Log in to DSM as an administrator, which could be an administrator (admin or a user belongs to the administrators group) or a domain administrator
    2. Go to Main Menu » Cloud Station
    3. Tick Enable Cloud Station and click Apply
    4. Note: QuickConnect is a relay service that can help you set up Cloud Station syncing easily without configuring port forwarding rules for your ioSafe NAS. To enable QuickConnect, go to Control Panel » QuickConnect, tick Cloud Station and click Apply, your QuickConnect ID will be available at the setup page. If you would like to sync files between 3 or more computers, you are still recommended to set up port forwarding rules with better performance.

    5. Grant privileges to users for using Cloud Station
  4. Set up Cloud Station and sync files on your computer
    1. Download Cloud Station PC Client from Synology Download Center
    2. Launch the Cloud Station Client and follow the wizard to install it (PC client shown)
    3. Double click Synology Cloud Station on your desktop to launch Cloud Station Client
    4. Enter your server address (or fill in ezCloud ID via QuickConnect service), user name and password
    5. Enter your Computer Name and select an empty folder to syn file between different computers and your ioSafe NAS
    6. Click Finish to complete the setup wizard
    7. Now you can access your files from the sync folder of your local computer or the Cloud Station folder under your user's home folder on your ioSafe NAS.
    8. To browse and download previous versions of your file, login DSM and click File Station on Main Menu, right click the file from your Cloud Station folder and click Browse previous versions to access the previous file versions
    9. If you have more than 1 computer, repeat step 1~ 5 with the same parameters to sync up even more computers with the Cloud Station folder on your ioSafe NAS
How to find and access your ioSafe NAS on your iOS or Android devices

Overview

DS finder is a free application for mobile devices designed by Synology IT professionals. When installed on iOS or Android devices, it can locate the ioSafe NAS in massive server rooms with the built-in buzzer. Notifications can be sent to mobile devices when status changes or errors occur to the system.

This article will guide you through the process of installing and using DS finder.

Contents

  1. Before you start

    Before you start to use DS finder, make sure you have completed the following tasks:

    1. Hardware installation for ioSafe NA
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    3. Publish your ioSafe NAS to the Interne

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Download and install DS finder

    First of all, you need to install DS finder on your mobile devices. For iOS devices, you can download DS finder with your device or iTunes. (For Android devices, please refer to Note below.)

    To download DS finder with your iOS devices:

    1. Tap App Store on the Home screen
    2. Tap Search at the bottom of the screen, enter DS finder in the search field, and tap Search. On the list of search result, tap DS finder
    3. Tap INSTALL (FREE) to install DS finder on your iOS devices

    Note:

    Depending on which Android platform you are using, do either of the following:

    To install DS finder on mobile devices:

    Tap Market, search for DS finder, and tap Install.

    To install DS finder via Android Market on PC:

    1. Search for DS finder, click Install, and select the mobile device you want to have the application installed on
    2. Click Install and then OK to finish
  3. Browse important system information via DS finder

    Once you have installed DS finder on your iOS device, you can see its icon on the Home screen. Tap the icon to open DS finder.

    After opening DS finder, you will see a list of ioSafe NAS's found in the local network. Do the following to continue:

    1. Tap the ioSafe NAS you want
    2. On the login screen, enter your user credentials
    3. Turn on Push Service
    4. Tap Save

    Once logged in, you can see three tabs at the bottom of the screen: General, Network, and Storage. (For Android devices, they appear at the top of the screen.)

    1. Under the General tab, you can view Serial number, Model name, Total physical memory, DSM version, System time, Operating time, and Thermal status of your ioSafe NAS
    2. Under the Network tab, you can view Basic Information (including Server name, DNS, Default gateway, Workgroup) and LAN (including Mac address, IP address, Subnet mask, IPv6 address)
    3. Under the Storage tab, you can view the status of each volume and hard disk. For more details such as Model, Temperature, Disk Size, Volume/Disk Group of the disk, click the disk

    You can find your ioSafe NAS in the local network via DS finder:

    1. Tap the action button at the top-right corner. (For Android devices, press the menu button.
    2. Tap Find me. Your ioSafe NAS will play beep sounds
    3. Tap Stop sending Find me signal to stop the beep sounds
    4. You can tap the action button at the top-right corner and tap DSM mobile to manage the Safe NAS settings
    5. You can tap the action button at the top-right corner and tap Restart or Shutdown to restart or shut down the ioSafe NAS.
    6. You can tap the action button at the top-right corner and tap Email to send system information of the ioSafe NAS to administrators.
  4. Receive real time system notification via DS finder

    DS finder can send you real time system notification for you to keep track of the ioSafe NAS's status.

    1. Log in to your ioSafe NAS, and click Main Menu » Control Panel » Notification
    2. Under the General tab, click Push Service and tick Enable mobile device notifications
    3. You can click Manage paired devices to view or unpair paired devices
    4. Click Send a test message, and you will receive a message via DS finder
    5. Click Apply to apply the settings

    Under the Advanced tab, you can select the event types that will trigger the system to send notification messages and the medium (e-mail, SMS, mobile, and instant messaging programs) which will receive the messages. You can also customize notification messages by editing them yourself.

    1. Click the Advanced tab
    2. Select notification types and their medium
    3. Click Edit Message
    4. Edit contents of the selected event
    5. Click Save to save the changes
    6. Under the Advanced tab, click Save to finish
How to secure your ioSafe NAS server on the Internet

Overview

When you connect the ioSafe NAS to the Internet, there are chances that hackers and virus will attack your ioSafe NAS and try to gain unprivileged access of your sensitive data. The article will guide you through the best practices including configurations on the ioSafe NAS and tips for users to reduce possible attacks on your ioSafe NAS and minimize the risk of your ioSafe NAS being compromised by intruders.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NAS
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    3. Creating volumes and shared folders

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the DC or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Create a new account as the system administrator and disable the system default admin account on the ioSafe NAS

    By default, the administrator's account of your ioSafe NAS is admin and the password is blank. It is unsecure to keep using this default account. Interested parties can run some password cracking programs in order to hack into your ioSafe NAS.

    Therefore, we strongly recommend you to create a new private account as the system administrator and then disable the system default admin account. This section will guide you through the steps required.

    To create a new account as the system administrator:

    1. Log in to DSM as admin.
    2. Go to Main Menu » Control Panel » User
    3. On User page, click Create, and then choose Create User from the drop-down menu
    4. Enter your credentials and then click Next
    5. Add the newly created user to System default admin group by ticking the Add checkbox and then click Next
    6. Assign shared folders' privileges to the newly created administrator account by ticking the Read only, Read/Write, or No access checkbox, and then click Next
    7. Assign usage quota if needed. Firstly, tick the Enable quota checkbox. Secondly, fill in how many GB you would like to assign to the newly created administrator account. Finally, click Next
    8. Grant the newly created administrator access right to applications by ticking the Grant checkboxes and then click Next
    9. Click Apply to confirm settings for the newly created administrator account
    10. In the admin drop-down menu, click Logout in order to log out from DSM

    To disable the system default "admin" account for an ioSafe NAS:

    1. Log in DSM with the newly created administrator account.
    2. Go to Main Menu » Control Panel » User.
    3. On the User page, click the System default user "admin" row. Once this row was highlighted in blue, click Edit
    4. Click Disable this account and then click Ok
  3. Enable Password Strength service

    DSM offers multiple password rules. The risk of being hacked will be reduced by enabling these passwords' restrictions.

    Note1: Password restriction can only apply to new password. That is to say, it can only apply when creating a new user or when a user changes his password. Besides, the passwords of imported user accounts are excluded from the restriction.

    To enable Password Strength service:

    1. Go to Main Menu » Control Panel » User.
    2. On the User page, click Password Strength
    3. Ticking the Apply password strength rules checkbox and then ticking the checkboxes of the rules which you want to activate, then click Apply

    Note2: Detailed regulation of each password strength rule is listed as below for your information:

    Exclude name and description of user from password: The password must not contain the user name or the user description. But UTF-8 encoded characters are excluded.

    Allow mixed case: Mixed case letters are allowed in password.

    Include numeric character: The password must contain at least one numeric character (0~9).

    Include special character: The password must contain at least one ASCII special character (i.e., ~, `, !, @, #, $, %, ^, &, *, (, ), -, _, =, +, [, {, ], }, \, |, ;, :, ', ", <, », /, ?).

    Minimal password length: The password must be longer than this value. The length should be a number between 6 and 127.

  4. IP Auto Block

    Blocking an IP address after a pre-defined number of failed login attempts further strengthens the security of the ioSafe NAS against unauthorized access. Failed login attempts via SSH, Telnet, rsync, Network Backup, Shared Folder Sync, FTP, WebDAV, Synology mobile apps, File Station, or DSM will all add up.

    To enable IP auto block:

    1. Go to Main Menu » Control Panel » Auto Block
    2. Tick Enable auto block
    3. Enter a number for Login attempts and Within (minutes) to block an IP address after the pre-defined number of failed login attempts within the specified minutes
    4. Tick Enable block expiration and enter a number to remove a blocked IP address after the specified number of days. Blocked IP will remain indefinitely on the block list unless manually removed from the list if this option is not selected or if Unblock after (days) is set to 0
    5. Click Apply
    6. You can manage or remove blocked IP addresses by clicking Block List
  5. Enable HTTPS connection

    HTTPS is a secure way of interacting with your ioSafe NAS using the HTTP standard. When HTTPS connection is enabled, connecting to DSM, Web Station, Photo Station, File Station, Audio Station, and Surveillance Station will be encrypted using SSL/TLS. Thus, your connection to the ioSafe NAS can be secured

  6. Secure FTP service

    The ioSafe NAS supports Secure FTP by default when you enable the FTP service.

  7. Only open needed services to the public ports when setting up router or EZ-Internet

    The ioSafe NAS is designed to be easily accessed via the Internet. Its EZ-Internet feature guides you through all the steps to establish remote Internet access to your ioSafe NAS. If your router is not supported by EZ-Internet, the ioSafe NAS NAS also allows you to configure the router's settings without EZ-Internet Wizard.

    To ensure the security of your ioSafe NAS, we strongly recommend you only open the needed services to the public ports when setting up router or EZ-Internet.

  8. Enable browser's incognito mode or using guest browsing feature when accessing the ioSafe NAS with a public computer

    Whenever you browse in the incognito mode, pages you view won't appear in the browser history or search history, and they won't leave other traces, like cookies, on the computer after you close all open incognito windows. Therefore, we encourage users to enable browser's incognito mode when accessing the ioSafe NAS with a public computer. Below websites guide you on how to enable incognito modes in the most popular browsers:

    1. Mozilla Firefox
    2. Microsoft Internet Explorer
    3. Google Chrome

General

How to create a home folder for all users on the ioSafe NAS

Overview

The ioSafe NAS server is designed to centralize your files and share them within the Intranet or across the Internet. The User Home feature automatically creates a "home" folder for every user account (except "guest"), which not only provides each user with a private space to store data that is only accessible by the user and DSM administrators, but also eliminates the time and efforts spent in repeatedly creating "home" folders for all accounts.

The article will guide DSM administrators through the process of creating home folders for all users.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Create a volume on your ioSafe NAS
    • Create users and groups on your ioSafe NAS
  2. Create User's Home Folder

    This section explains how to enable or disable the User Home service for DSM users.

    To enable the User Home service:

    1. Log in to your ioSafe NAS as admin (or a user belonging to the administrators group), go to Main Menu » Control Panel » User, and then click User Home
    2. Tick Enable user home service. If there is more than one volume on your ioSafe NAS, select where you want the homes folder to be stored
    3. Click OK

    To access your home folder:

    1. Log in to DSM with your DSM user credentials, and then go to Main Menu » File Station
    2. Choose [ioSafe NAS server name] » home on the left panel of File Station. If you are a DSM administrator, you can also access your home folder here: [ioSafe NAS server name] » homes » [DSM user name]

    To disable user home service:

    1. Log in to your ioSafe NAS as admin (or a user belonging to the administrators group), go to Main Menu » Control Panel » User, and then click User Home
    2. Uncheck Enable user home service
    3. Click OK

    Note: When the user home service is disabled, the homes folder will be kept but accessible by DSM administrators only. Users can access their home folders again if the user home service is enabled again.

How to create user accounts and groups on the ioSafe NAS

Overview

The ioSafe NAS provides a variety of file sharing services, allowing you to centralize your photos, documents, and music, and share them over LAN and the Internet easily. Moreover, the flexible user management enables you to create multiple users by importing a user's list as well as add users to the administrators group at a time for server management.

Contents

  1. Before you start

    Before you start to share files over the Internet, make sure you have completed the following tasks:

    • Hardware installation for ioSafe NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    • Creating volumes and shared folder

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Create user accounts
    1. Create user accounts and assign privileges for users

      To establish user accounts to share files or assign application privileges for users:

      1. Go to Control Panel » User
      2. Click Create » Create user.
      3. Enter the user's account information
      4. Select the user group this user will belong to
      5. To edit a user's access privileges to shared folders, do the following
        1. Assign access privileges for the user
        2. Click Next
      6. To assign quota usage for the user, do the following
        1. Tick Enable quota
        2. Enter a quota value
        3. Click Next
      7. To assign the user's application privileges, do the following
        1. Tick the checkboxes of the applications which the user is allowed to access
        2. Click Next
      8. Click Apply to confirm the settings
    2. Import a user's list to create user accounts on a batch basis

      To create multiple user accounts at a time, do either of the following:

      1. Method 1: Use a text editor
        1. Open a new file with a text editor
        2. Enter a user's information in the following order and separate them by TAB:
          1. Username
          2. Password
          3. Description
          4. Email
          5. Quota (MB) in volume 1 (repeat this step if you have more than one volume
        3. Go to the next line and repeat step 2 until you have input all the users. Each line indicates one user's information
      2. Method 2: User Microsoft Excel
        1. Open a new file with Excel
        2. Enter users' information in the following order and separate them by column in a single row:
          1. Username
          2. Password
          3. Description
          4. Email
          5. Quota (MB) in volume 1 (repeat this step if you have more than one volume
        3. Go to the next row and repeat step 2 until you have input all the users. Each row indicates one user's information
        4. Open a new file with text editor. Copy the entries from the spreadsheet and paste them to the text file
        5. Save the file in UTF-8 encoding
      3. Once you finish editing the user account files, you can start to import the users list:

        1. Go to Control Panel » User.
        2. Click Create » Import Users.
        3. To select the users list file you want to import., do the following:
          1. Click Choose File, and then select the file of the users list
          2. Click OK to confirm the imported user account information
    3. Edit and remove user accounts

      To manage user accounts, click the user's name, and then click Delete or Edit.

    4. Create a personal home folder for users

      To create a personal home folder for users, see How to create a home folder for all users on the ioSafe NAS at www.iosafe.com/support.

    5. Set password policies on your ioSafe NAS to enhance its security

      To configure password strength for users to increase the security:

      1. Go to Control Panel » User.
      2. Click Password Strength. After you have set up the password strength rules, click Apply
  3. Create user groups on the ioSafe NAS
    1. Go to Control Panel » User » Create.
    2. Enter the group name and description.
    3. To edit a group's access privileges to shared folders, do the following:
      1. Set the access privileges of each user to shared folders
      2. Click Next
    4. Click Apply to confirm the group settings
    5. To edit the members of a group, do the following:
      1. Select a group which has just been created
      2. Click Edit Members
    6. Click Add. In the window that appears, select users that you want to include in the group
    7. You can edit and delete a user group and its group members. Furthermore, you can assign admin's privileges for users by adding them to the administrators group.

How to reset the ioSafe NAS

Overview

The ioSafe NAS server comes with a RESET button. You can reset administrator's password, network settings, or reinstall the operating system with the RESET button. This article will guide you through the steps required.

Contents

  1. Before You Start

    Before you start to reset, make sure the ioSafe NAS is in ready status. You can launch Synology Assistant to locate your server and make sure it is Ready on the status column.

    Note You won't lose any data during reset. In case of any accidental data loss, it's strongly recommended you back up your data before performing the operating system installation.

  2. Reset the administrator's password and network settings

    This section will guide you through the steps required to reset the administrator's password and network settings. After resetting your ioSafe NAS, your system configuration will result in:

    • Admin password will be blank.
    • Guest account will be disabled.
    • DHCP will be enabled on IP, DNS, Gateway and other network interfaces.
    • JumboFrames will be disabled, and MTU will be set at 1500.
    • Reset Management Port to 5000/5001.
    • Reset PPPoE to be default.
    • IP auto-block will be disabled. The blocked IP address will not be erased.
    • Link Aggregation will be disabled.
    • Firewall rules will be disabled. The rules will not be erased.
    1. Locate RESET button which is located at the back panel of the ioSafe NAS.
    2. Note: If you have difficulty locating the RESET button, please refer to the Quick Installation Guide which can be found on the CD or at www.iosafe.com/support

    3. Using a paper clip, gently depress and hold down the RESET button for about 4 seconds until the ioSafe NAS emits a beep sound. Release immediately.
    4. Warning: Pressing the RESET button continuously will cause the operating system to reinstall.

    5. Launch Synology Assistant and login into the ioSafe NAS by using "admin" as the user name and leave the password column blank.
    6. Note: This procedure is only applicable when an OS was installed. If there is no OS, nothing will happen; however, the system will still beep.

  3. Reset to reinstall the operating system

    This section will guide you through the steps required to reinstall the operating system.

    Procedure

    1. Locate RESET button which is located at the back panel of the ioSafe NAS.
    2. Note: If you have difficulty locating the RESET button, please refer to the Quick Installation Guide which can be found on the CD or at www.iosafe.com/support

    3. Using a paper clip, gently depress and hold down the RESET button for about 4 seconds until the ioSafe NAS emits a beep sound.
    4. Within the next 10 seconds, press and hold down the RESET button again for about 4 seconds until the ioSafe NAS emits beep sound.
    5. You will see the STATUS light on the ioSafe NAS's front panel now blinking orange.
    6. Run Synology Assistant to detect the ioSafe NAS. You will see Configuration Lost on the Status column.
    7. Double click the ioSafe NAS to launch the Setup Wizard and reinstall the operating system. You can also follow the installation instructions in the Quick Installation Guide or that came with your installation disc to set up the ioSafe NAS.

Installation

How to Create RAID Volumes on the ioSafe NAS

Overview

Volumes provide the basic storage space for your ioSafe NAS. Before you start storing any data on your ioSafe NAS, you will need to create at least one volume. With DSM's Storage Manager, you can create RAID volumes with various options, such as different RAID types or customized capacity allocation.

This article will guide you through the process of using Storage Manage to create a volume that best suits your individual needs.

What RAID type should I use? During the procedures outlined below, you will be able to create volumes and Disk Groups using various types of RAID. For a description of different RAID types, please refer to www.iosafe.com/support.

Contents

  1. Before You Start

    This article assumes that you have already done the following:

    • Completed hardware setup for your ioSafe NAS
    • Installed and setup DiskStation Manager (DSM) on your ioSafe NAS
    • Installed at least one hard disk in your ioSafe NAS

    For information about basic hardware and software setup, please refer to the Quick Installation Guide. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for additional information related to this article.

  2. Creating Volumes

    When creating a new volume, please choose one of the following methods:

    1. Quick Mode:
      1. Creates a SHR (Synology Hybrid RAID) volume
      2. Automatically optimizes volume capacity and performance based on member hard disks
      3. Recommended for first-time users

    Use Quick Mode if you wish to simplify storage management on your ioSafe NAS.

    1. Custom Mode:
      1. Supports creating volumes using different RAID types
      2. Allows you to create single or multiple volumes on RAID
      3. Provides options to allocate specific amounts of capacity for each volume (only when creating multiple volumes on RAID
      4. Recommended for experienced user

    Use Custom Mode if you wish to precisely control storage management on your ioSafe NAS.

  3. Quick Mode

    When you create a volume using Quick Mode, the system will create a SHR (Synology Hybrid RAID) volume and optimize the capacity and performance of the volume based on the member hard disks. SHR volumes consisting of two disks provide 1-disk fault tolerance. Using this method saves time and simplifies the storage management of your ioSafe NAS.

    To create a volume with Quick Mode:

    1. Log into DSM (DiskStation Manager) with an account belonging to the administrators group
    2. Go to Main Menu
    3. Open Storage Manager
    4. Go to the Volume tab
    5. Click Create to start the Volume Creation Wizard
    6. Select Quick and click Next
    7. Select the hard disks with which you wish to create a volume. You can select hard disks by checking the appropriate boxes. Then click Next
    8. Can't find your hard disks? If a hard disk does not appear, please go to the HDD Management tab and make sure the status of the hard disk is Normal.

    9. Make sure there is no important data on the selected hard disks. All existing data will be deleted. Then click OK to confirm
    10. If you select four or more hard disks, you can choose 1- or 2-disk fault tolerance for the SHR volume. If you selected two or three hard disks only, then please skip to the next step
    11. Choose whether or not you would like to perform a disk check. Performing a disk check is recommended for hard disks used for non-RAID volumes, and can be skipped if your volume has fault-tolerance of two or more hard disks. Then click Next
    12. Why should I perform a disk check? When hard disks are manufactured, they usually contain some bad sectors in which stored data might be corrupted or lost. A disk check scans the disk surface to check for bad sectors and marks them so that the ioSafe NAS knows not to use them in the future. However, performing a disk check takes might require a long time depending on the capacity of disks.

    13. Check your settings on the confirmation screen. When you click Apply, the system will start creating the new volume.
    14. Volume creation time varies. If you wish to check the status of the creation process, please go to Main Menu » Storage Manager » Volume and see Status
    15. Once the creation process is complete, your new volume will be ready for action
  4. Custom Mode

    When creating a volume with Custom Mode, you can implement different RAID types, create single or multiple volumes on RAID, and allocate specific amounts of capacity for each volume (only when creating multiple volumes on RAID). Using this mode lets you precisely control storage management on your ioSafe NAS.

    With Custom Mode, you can choose one of the following options:

      • Single Volume on RAID
        1. Uses all of the available capacity of the selected disks to create a single volume
        2. Provides better speed and performance
        3. Supports different RAID types
      • Multiple Volumes on RAID
        1. Allows you to create multiple volumes on a Disk Group
        2. Supports allocating specific amounts of capacity to each volume
        3. Provides greater storage management flexibility
        4. Supports different RAID types
    1. Single Volume on RAID

      With the Single Volume on RAID option, you can create a volume using all of the available capacity of the member disks. This type of volume provides better performance and supports different RAID types.

      To create a single volume on RAID:

      1. Log into DSM (DiskStation Manager) with an account belonging to the administrators group
      2. Go to Main Menu
      3. Open Storage Manager
      4. Go to the Volume tab
      5. Click Create to start the Volume Creation Wizard
      6. Select Custom and click Next
      7. Check the box marked Single Volume on RAID. Then click Next
      8. Select the hard disks with which you wish to create the volume. Then click Next
      9. Can't find your hard disks? If a hard disk does not appear, please go to the HDD Management tab and make sure the status of the hard disk is Normal.

      10. Make sure there is no important data on the selected hard disks. All existing data will be deleted. Then click OK to confirm.
      11. Choose whether or not you would like to perform a disk check. Performing a disk check is recommended for hard disks used for non-RAID volumes, and can be skipped if your volume has fault-tolerance of two or more hard disks. Then click Next
      12. Why should I perform a disk check? When hard disks are manufactured, they usually contain some bad sectors in which stored data might be corrupted or lost. A disk check scans the disk surface to check for bad sectors and marks them so that the ioSafe NAS knows not to use them in the future. However, performing a disk check takes might require a long time depending on the capacity of disks.

      13. Check your settings on the confirmation screen. When you click Apply, the system will start creating the new volume.
      14. Volume creation time varies. If you wish to check the status of the creation process, please go to Main Menu » Storage Manager » Volume and see Status.
      15. Once the creation process is complete, your new volume will be ready for action
    2. Multiple Volumes on RAID

      With the Multiple Volumes on RAID option, you can create multiple volumes on top of a Disk Group and allocate specific amounts of capacity for each volume. This option provides greater storage management flexibility and supports different RAID Groups.

      To create Multiple Volumes on RAID:

      1. Log into DSM (DiskStation Manager) with an account belonging to the administrators group
      2. Go to Main Menu
      3. Open Storage Manager
      4. Go to the Volume tab
      5. Click Create to start the Volume Creation Wizard
      6. Select Custom and click Next
      7. Check Multiple Volumes on Raid. Click Next
      8. You will be asked to select a Disk Group. At this time, you will have the following two options
        1. If there are no existing Disk Groups on your ioSafe NAS, then you must do the following
          1. Select Create a new Disk Group
          2. Click Next
          3. Continue to Step 9 of this tutorial
        2. If you have already created a Disk Group on your ioSafe NAS, then you may do the following
          1. Select Choose an existing Disk Group
          2. Choose the Disk Group from the drop-down menu
          3. Click Next
          4. Skip to Step 13 of this tutorial
      9. Select the hard disks with which you wish to create a new Disk Group. You can select hard disks by checking the corresponding checkbox. Then click Next
      10. Can't find your hard disks? If a hard disk does not appear, please go to the HDD Management tab and make sure the status of the hard disk is Normal.

      11. Make sure there is no important data on the selected hard disks. All existing data will be deleted. Click OK to confirm.
      12. Select a RAID type for the new volume. Then click Next
      13. Choose whether or not you would like to perform a disk check. Performing a disk check is recommended for hard disks used for non-RAID volumes, and can be skipped if your volume has fault-tolerance of two or more hard disks. Then click Next.
      14. Why should I perform a disk check? When hard disks are manufactured, they usually contain some bad sectors in which stored data might be corrupted or lost. A disk check scans the disk surface to check for bad sectors and marks them so that the ioSafe NAS knows not to use them in the future. However, performing a disk check takes might require a long time depending on the capacity of disks.

      15. Allocate an amount of storage capacity for the new volume. You can click the Max button to allocate all availability capacity on the Disk Group. Then click Next
      16. Check your settings on the confirmation screen. When you click Apply, the system will start creating the new volume.
      17. Volume creation time varies. If you wish to check the status of the creation process, please go to Main Menu » Storage Manager » Volume and see Status
      18. Once the creation process is complete, your new volume will be ready for action

Mobile

How to browse photos stored on the ioSafe NAS with your mobile devices

Overview

The ioSafe NAS server is the ideal storage for your photos. It comes with Photo Station, a built-in online album application for you to share pictures with friends easily. In addition, Synology has developed DS photo+, a free app that optimizes picture viewing experience on mobile devices.

DS photo+ is an app designed for iOS devices and Android phones, allowing you to browse pictures stored on Photo Station whenever a network connection is available. This article will guide you through installing and browsing photos with DS photo+.

contents

  1. Before You Start
    • Hardware installation for the ioSafe NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Set up a volume
    • Install and Enabled Photo Station
    • Stored pictures on your ioSafe NAS
    • Create a user with access privileges
    • Setup EZ-Internet for remote access
  2. Download and install DS photo+

    DS photo+ can be downloaded via your iOS device or Android device.

    To download DS photo+ via your iOS device:

    1. Tap App Store on the Home screen
    2. Enter "DS photo+" in the search field and tap Search
    3. Find DS photo+ on the list of search result, tap FREE
    4. Tap INSTALL APP to install DS photo+ on your iOS device
    5. To download DS photo+ via your Android device:

    6. Tap Market on the screen
    7. Tap the search icon, enter "DS photo+" in the search field and tap Search. On the list of search result, tap DS photo+
    8. Tap Download and then tap Accept & download to install DS photo+ on your Android device
  3. Browse photos on DS photo+

    To provide the most native using experience to iOS devices and Android phone users, the look of DS photo+ slightly varies on different platforms. However the features within are generally the same. In the following guide, we will use Android's version as examples.

    After DS photo+ is installed on your mobile device, you can see its icon on your mobile device screen. Tap the icon to launch DS photo+.

    To access Photo Station with DS photo+:

    1. On the login screen, enter the ioSafe NAS's IP address (or domain name) and your user credentials, and then click Login
    2. Now you can see Photo Station's albums. Tap on any of the album to browse the photos within
    3. Tap a thumbnail to see the photo or video in full screen.
    4. If your photos have geographical information, you can press the Menu button and tap Map Mode to see the location of each photo on a map. Tap a thumbnail to see the photo or video in full screen.

      Do any of the following in the full screen mode:

      If you would like to zoom in or out on a photo, do any of the following:

      1. Double-tap where you want to zoom in or out on part of a photo
      2. Tap the screen, and then tap the zoom in or zoom out button
      3. Once the photo is zoomed in, you can pan around a photo by dragging it.

      4. If you would like to navigate through photos, flick left or right to see the next or previous entry. To quickly find a photo or video in the album, slide and tap the thumbnail sliding bar at the bottom for quick navigation
      5. If you would like to perform a slide show, press the menu button and tap Slideshow to start. Tap the screen again to stop the slideshow
      6. If you would like to see photo information, press the Menu button and tap Photo Info
How to manage your ioSafe NAS with mobile devices

Overview

DSM mobile is a web application designed particularly for mobile devices, allowing you to remotely manage various applications and services of your ioSafe NAS on a web browser whenever your device is connected to the Internet.

This article will guide you through the steps to access DSM mobile (while iPad is being used as an example in this guide, DSM mobile works on any iOS or Android device with a browser), as well as each management functions that include a variety of items such as user account, shared folder, services and applications, system information and resources.

Note: This article will use iPad as an example. DSM mobile works on any iOS or Android device as long as there is a browser installed. Though the interface is slightly different, DSM mobile works on iOS and Android and the functions are identical.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NA
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    3. Creating volumes and shared folder
    4. Creating DSM local user
    5. Access the ioSafe NAS via the Interne

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

    Note: DSM mobile can only be accessed by admin account or accounts with administrator privilege.

  2. Manage your ioSafe NAS on DSM mobile

    Depending on the need, you might remotely access your ioSafe NAS in two types of network environment:

    • The Intranet
    • The Internet

    Important: If you are in an Intranet, make sure your connection is switched to Wi-Fi mode. If you are accessing the ioSafe NAS via the Internet, you can choose between 3G or Wi-Fi mode as long as your ioSafe NAS is properly setup for remote access.

    When you access your ioSafe NAS on your mobile device, you will automatically be directed to DSM mobile. If you wish to launch DSM mobile, do the following:

    1. Open your web browser on your mobile device
    2. In the address bar, type in the IP address of your ioSafe NA
    3. In the login box, input the following information
      1. Your DSM account name
      2. Your DSM login password
      3. Tap the arrow icon to log into DSM mobile

      Note: You can only log into the ioSafe NAS on DSM mobile with your admin account or account that has administrative privilege.

    1. Manage User Accounts

      You can easily manage all your local user accounts on your ioSafe NAS via DSM mobile and they include:

      • Create a new user account
      • Delete an existing account
      • Edit an user account

      To create a new user account:

      1. Tap on User on the left hand side to see a list of accounts on the right hand side
      2. Tap + on the top right corner to add a new user account
      3. Fill in the blank fields and tap Done on the right to create a new user account

      Note: You can prompt the option to receive notification on a particular account when the e-mail field is filled-in.

      To delete an existing user account:

      1. Tap on User on the left hand side, then tap on any user account you wish to delete
      2. Tap the Delete tab on the bottom of the screen to delete an account.

      Warning: When you delete a user account it will be permanently removed and cannot be recovered

      To edit user account information:

      1. Tap on any user account you wish to edit or adjust the settings
      2. Do the following to configure an account's privilege settings:
        1. If you would like to configure an account's privilege to any shared folder, tap Shared Folder under Privileges to see a list of your shared folders. Then tap on any shared folder you wish to change the settings. Choose between No access, Read/Write or Read only
        2. Note: When multiple properties are ticked for a shared folder, the privilege priority is as the following: No Access » Read/Write » Read only.

        3. If you would like to configure an account's privilege to applications on the ioSafe NAS, tap Application under Privileges to see a list of the available applications. Tap on an application to allow or disallow application privilege for an account. A blue tick means the application is allowed and a grey tick means otherwise
    2. Manage Shared Folders

      On DSM mobile you can easily manage the shared folders on your ioSafe NAS and the settings:

      1. Create a new shared folde
      2. Delete an existing shared folde
      3. Rename your shared folde
      4. Configure shared folder privilege for user and user grou

      To create a new shared folder

      1. Tap on Shared Folder on left hand side to see a list of your shared folders
      2. Tap + to add a new shared folde
      3. Enter the name and tap Done on top right corner to create a new shared folder

      To delete an existing shared folder

      1. Tap on Shared Folder on the left hand side, then tap on any shared folder you wish to delet
      2. Tap the Delete tab on the bottom to delete a shared folder
      3. Warning When you delete a selected shared folder it will be permanently removed and connot be recovered

      To rename you shared folder

      1. Tap on Shared Folder on left hand side and choose a folder you wish to rename. Please refer to delete an existing shared folder for the image.
      2. Input a new name for your shared folder and tap Done on the top right corner to apply the change.

      To configure shared folder privilege for user and user group

      1. Tap on Shared Folder on the left and choose a folder you wish to change the privilege setting. Please refer to delete an existing shared folder for the image.
      2. If you wish to change a shared folder's privilege setting for a user or a user group, do the following
      3. If you would like to change the privilege setting of a shared folder to any user, tap User under Privileges to see a list of your user accounts. Tap on any user account and choose between different privileges settings.
      4. If you would like to change the privilege setting of a shared folder to any user group, tap Group under Privileges to see a list of your user groups. Tap on a privilege property and tap Back to apply the change.
    3. Manage Services on the ioSafe NAS

      You can easily enable or disable a particular ioSafe NAS service via DSM mobile. There are also two types of network environment in which you can perform the action:

        LAN Services
        LAN (Local Area Network) services are services that run primarily within an Intranet or a local network

        Internet Services
        Internet services are services that run primarily via the Internet. To enable an Internet service means you will be able to access your ioSafe NAS remotely from outside of a LAN

        To manage the ioSafe NAS services on DSM mobile

      1. Tap on Service on the left panel to see a list of the ioSafe NAS services on the right
      2. Choose a service on the right to enable or disable. A blue switch means the service is enabled, whereas a grey switch means otherwise.
      3. Tap Done on the top right corner to apply the change.
    4. Monitor System Status

      Even if you are away from your computer at work, you can still use DSM mobile to remotely monitor system status and general information of your ioSafe NAS.

      To view system info on DSM mobile

      1. Tap System Info on the left panel to the overview status of your ioSafe NAS
      2. On the right hand side of the panel, tap each tab for a detailed view of the ioSafe NAS's status
        1. In the General tab, you can view basic information about the hardware of your ioSafe NAS
        2. In the Network tab, you can view your ioSafe NAS's network configuration and the status for each network interface
        3. In the Storage tab, you can view the ioSafe NAS's volume usage
        4. To view the ioSafe NAS's resource usage

        5. Tap Resource Monitor on the left panel to see CPU usage and memory usage of your ioSafe NAS.
    5. Launch Mobile Apps

      DSM mobile provides you with a convenient way to launch Synology mobile apps installed on your iOS and Android device.

      To launch Synology mobile apps with DSM mobile

      Tap any of the following apps in the left panel

      • DS photo+ (available when the Photo Station service is enabled
      • DS audio (available when the Audio Station service is enabled
      • DS cam (available when the Surveillance Station is enabled
      • DS file (available when the WebDAV service is enabled)

      Note: For more information about these apps, refer to the Help files that come with the apps.

    6. Set ioSafe NAS Action

      DSM mobile allows you to restart or shut down your ioSafe NAS with your iOS or Android device. Moreover, when there are several ioSafe NAS near you, you can quickly identify your ioSafe NAS by requesting it to play beep sounds.

      To set your ioSafe NAS action:

      Tap the action button at the top-right corner of the left panel. Do any of the following:

      1. Tap Restart and then tap Yes to restart your ioSafe NAS
      2. Tap Shutdown and then tap Yes to shut down your ioSafe NAS
      3. Tap Find me to request the ioSafe NAS to play beep sounds. Tap OK to stop beeping.
    7. Switch to the Desktop Edition of DSM

      You can always switch in between DSM mobile and the Desktop Edition of DSM.

      Switch between the Desktop Edition of DSM and DSM mobile

      1. Tap the action button at the top-right corner of the left panel, and then tap Desktop Edition to switch to the desktop edition of DSM
      2. Tap DSM mobile at the bottom of the interface in the Desktop Edition of DSM to return to DSM mobile.
How to enjoy music stored on the ioSafe NAS with your iOS/Android devices

Overview

The ioSafe NAS server is a centralized place for you to store all your audio files. You can enjoy music directly on Audio Station, the built-in online music center. In addition, Synology has developed DS audio, a free app designed for iOS and Android devices that allow you to access and enjoy the music stored on your ioSafe NAS whenever a network connection is available, and brings you the most native listening experience on your mobile devices. The article will guide you through the process of installing and music-streaming with DS audio.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NA
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    3. Set up a volume and a folder with audio files and enable Audio Statio
    4. Store your music collection in [music] shared folde
    5. Create a user with access privilege

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea on how to set up port forwarding when try to connect from the Internet.

  2. Download and install DS audio

    You can install DS audio on your iOS or Android device.

    To download DS audio via your iOS device:

    1. Tap App Store on the Home screen
    2. Enter "DS audio" in the search field and tap Search
    3. Find DS audio on the list of search result, and then tap Free
    4. Tap INSTALL APP to install DS audio on your iOS device
    5. After a while, you can see DS audio installed in your iOS device
    6. To download DS audio to your Android device:

    7. Tap Play Store on the Home screen or in your Android app menu
    8. Tap the screen icon, enter "DS audio" in the search field and tap Search. On the list of search result, tap DS audio
    9. Tap Install/Free and then tap Accept/OK to install DS audio on your Android device
  3. Stream and listen to the music with an iPhone

    After DS audio is installed on your iOS device, you can see the icon on your screen. Tap the icon to launch DS audio.

    To access Audio Station with DS audio:

    1. On the login screen, enter the IP address or hostname of your ioSafe NAS, the username and password. And click Login
    2. Now you can browse your music collections by different categories such as playlists, artists, albums and etc. You can tap any of the categories to get the detailed list
    3. To stream and play the music:

      You can stream music directly from your Audio Station. The following shows how to stream and play the music by browsing the "Folder" category.

      1. To play music from the "Folder category:
        1. Tap Folder at the bottom and tap the specific folder you would like to stream music with
        2. Tap the specific song in the folder you would like to listen to.
        3. Listen to the song and view the related information about the song right away.
  4. Stream and listen to the music with an Android phone

    After DS audio is installed on your Android device, you can see its icon on your mobile device screen. Tap the icon to launch DS audio.

    To access Audio Station with DS audio:

    1. On the login screen, enter the ioSafe NAS's IP address (or domain name) and your user credentials, and then click Login
    2. Now you can see Audio Station's audio files sorted in six categories. Tap on any of the categories you would like to stream music within.

    To stream music via various categories:

    You can stream music from the 6 categories and create your own queue and playlist. The following demonstrates how to stream music from the "Folder" category.

    To create a queue via the "Folder" category:

    1. Tap Folder on the home screen
    2. Tap the folder you would like to add songs to the queue
    3. Tap a respective song or Add all/ Play all, and the queue is created
    4. Tap the music player icon on the top right and you can view all the song information and start listening to the music

      Note: You can jump to different categories to add songs to the queue.

      To delete songs from the queue:

    1. Tap the queue icon to go to queue
    2. Tap Edit on the top right
    3. Tap the checkboxes to mark the songs you would like to delete and tap Delete on the top right.

    To create a playlist basedon the queue:

    1. Tap Save to create the playlist
    2. Enter a name for the playlist
    3. You can view the newly-created playlist via the Home screen. Tap Playlist and you can browse through the list.
How to access files stored on the ioSafe NAS with DS file

Overview

DS file is an app designed for iOS and android devices allowing you to access and manage files stored on your ioSafe NAS whenever a network connection is available. Besides, you can always browse your important documents which have been pre-downloaded on your devices even when the Internet connection is out. This article will guide you through the process of installing and using DS file.

Contents

  1. Before You Start

    Before you start to share data within the Internet, make sure you have completed the following tasks:

    • Hardware installation for ioSafe NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    • Set up a volume and create a shared folder
    • Create users with access privileges
    • Grant DSM users' WebDAV application privilege
    • Enable WebDAV on your ioSafe NA

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about related topics.

  2. Download and Install DS file from App Store

    DS file can be downloaded via your iOS device or the iTunes application on your computer.

    To download DS file via your iOS device:

    1. Tap Apple Store on the Home screen
    2. Tap Search at the bottom, enter "DS file" in the search field and tap Search. On the list of search result, tap DS file
    3. Tap FREE and then tap INSTALL to install DS file on your iOS device

      To download DS file via iTunes on your computer:

    1. Open iTunes, click iTunes Store under STORE in the sidebar
    2. Click the App Store tab to go to App Store
    3. Enter "DS file" in the search field at the top-right corner, and press Enter on your keyboard
    4. When the search is complete, you can see DS file in the main section. Click the FREE button to download DS file.
    5. Tap X at the top-left corner to leave App Store
    6. Click Apps under LIBRARY in the sidebar. If DS file is successfully downloaded, it will be shown in the main section
    7. Connect your iOS device to your computer, and click the name of the device under DEVICES in the sidebar
    8. Under the Apps tab, tick Sync Apps and then tick DS file.
    9. Click Apply at the bottom-right corner to install DS file to your iOS device
  3. Download and Install DS file the Play Store

    DS file can be downloaded to your android device from the Play Store

    1. Tap Search at the top, enter "DS file" in the search field and tap Search
    2. Tap Search at the top, enter "DS file" in the search field and tap Search
    3. On the list of search result, tap DS file
    4. Tap INSTALL to install DS file on your android device
  4. Manage the ioSafe NAS Files with DS file

    After DS file is installed on your device, you can see its icon on the Home screen or in apps. Tap the icon to launch DS file

    Important: DS file connects to your ioSafe NAS through the WebDAV protocol. Before launching DS file on your device, make sure you have enabled WebDAV on your ioSafe NAS.

    To access the ioSafe NAS shared folders with DS file:

    1. On the login screen, enter the ioSafe NAS's IP address (or domain name) and your user credentials, and then click Log in
    2. Now you can see the ioSafe NAS's shared folders. Tap any of the shared folders to see the list of files or sub-folders

    Upload and download files to the ioSafe NAS with DS file:

    How you upload and download files will depend on your mobile device.

    Note: DS file supports the following file formats: .doc, .docx, .ppt, .pptx, .xls, .xlsx, .txt, .pdf, .jpg, .png, .gif, .bmp, .mp3, .m4a, .mp4, .m4v and .mov

How to remotely monitor property and facilities with your iOS/Android devices by Surveillance Station

Overview

Surveillance Station provides not only on-site monitoring, but mobile one as well. DS cam is a free mobile app which is designed for iOS and Android devices, allowing you to remotely monitor property and facilities with your iOS and Android devices by Surveillance Station whenever a network connection is available. Users are given a new surveillance option with mobile devices.

This article will guide you through the process of installing and using DS cam in iOS and Android devices.

Contents

  1. Before You Start

    Before you start to share data within the Internet, make sure you have completed the following tasks:

    • Hardware installation for the ioSafe NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    • Enable Surveillance Station and install IP camera

    Refer to User's Guide (available on the CD or at www.iosafe.com/support) for more information about hardware and software installation.

  2. Install DS cam on your iOS devices

    For iOS devices, DS cam can be downloaded via App Store or the iTunes application on your computer.

    To download DS cam via your iOS devices:

    1. Tap App Store on the Home screen
    2. Search "DS cam"
    3. Tap FREE and then tap INSTALL APP to install DS camp on you iOS devices
    4. To download DS cam via iTunes on your computer:

      1. Open iTunes, click iTunes Store under STORE in the sidebar
      2. Click the App Store tab to go to App Store
      3. Search "DS cam" in the search field
      4. When the search is complete, you can see DS cam in the main section. Click the FREE button to download DS cam
      5. Click Apps under LIBRARY in the sidebar. If DS cam is successfully downloaded, it will be shown in the main section
      6. Connect your iOS device to your computer, and click the name of the device under DEVICES in the sidebar
      7. Under the Apps tab, tick Sync Apps and then tick DS file
      8. Click Apply at the bottom-right corner to install DS file to your iOS device
  3. Use DS cam on your iOS devices

    After DS cam is installed on your iOS devices, you can see DS cam icon on your devices and tap the icon to launch DS cam. Demonstration at below will be performed with iPad.

    To access Surveillance Station with DS cam:

    1. On the login screen, enter the ioSafe NAS's IP (or domain name) and your user credentials, and then tap enter icon to log in.

    To liveview Surveillance Station with DS cam:

    1. Now you can choose between cameras to see the live views
    2. For PTZ featured cameras, you can slide your fingers in the live view area to Pan, Tilt and Zoom your cameras remotely
    3. For MJPEG settings, the multiple live views can be seen by tap icon.
    4. Here you can see the multiple live views under MJPEG settings
    5. Note: This multiple live view feature is only available for MJPEG settings

    To see Events on Surveillance Station with DS cam:

    1. Tap Events in the bottom, and then you can see the events which are sorted by Camera or Date. You can even tap Search to filter critical events
    2. Tap camera name to see the event list
    3. Tap event to see recording
    4. Note: For some Android devices, if recorded videos cannot be played, please install MoboPlayer or RockPlayer from Android Market.

    To snapshot on Surveillance Station with DS cam:

    1. In the Live View mode, tap icon on the top-right to take snapshots
    2. Tap Snapshot in the bottom, and then you can review the snapshots in each camera albums
  4. Install DS cam on your Android devices

    For Android devices, DS cam can be downloaded to your Android devices.

    To download DS cam to your Android devices:

    1. Tap Play Store
    2. Search "DS cam", and then tap DS cam in the search result field.
    3. Tap Download, and then tap Accept & download to start downloading and installing
  5. Use DS cam on your Android devices

    After DS cam is installed on your Android devices, you can see DS cam icon on your devices and tap the icon to launch DS cam.

    To access Surveillance Station with DS cam:

    1. On the login screen, enter the ioSafe NAS's IP (or domain name) and your user credentials, and then tap enter icon to log in

    To liveview Surveillance station with DS cam:

    1. Now you can choose between cameras to see live views
    2. For PTZ featured cameras, you can slide your fingers in the live view area to Pan, Tilt and Zoom your cameras remotely

    To see Events on Surveillance Station with DS cam:

    1. Tap Events on the top, and then you can choose between cameras to see the events
    2. Tap event to see recording

    To snapshot on Surveillance Station with DS cam:

    1. In the Live View mode, tap icon on the top-right to take snapshots
    2. Tap Snapshot on the top, and then you can review the snapshots in each camera albums

Multimedia

How to install VLC plugin for your ioSafe NAS to support more video formats

Overview

You can have your video collections stored on your ioSafe NAS and play them with the Video Player built into DSM. All video formats supported by HTML5 are compatible with DSM's Video Player. If you wish for more supporting formats, you can install VLC� Player, which supports embedded subtitles, on your local computer. This article will guide you through the steps to install VLC Player on your computer and play videos with DSM's Video Player.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe n2:

    • Hardware installation for the ioSafe NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Play videos with File Station
    1. Play videos with the built-in Video Player

      You can play videos stored on your ioSafe NAS with the built-in Video Player on File Station.

      1. Go to Main Menu » File Station, and then browse to the folder where the video is located
      2. Right-click the video and choose Play to open the Video Player window
    2. Install the latest VLC media player

      The video should start playing right away. If not, the following message will appear on the screen. Please make sure you have installed VLC Player (Windows, Linux) on your local computer.

    3. Check what video formats are supported by VLC Player

      If you still fail to play the video after installing VLC Player, please check the following:

      • While installing VLC Player, make sure you have ticked Mozilla plugin and ActiveX plugin
      • VLC is supported by the following browsers: Internet Explorer, Firefox, Chrom
      • Following formats are supported by VLC Player: avi, dat, mkv, vob, asf, wmv, mov, qt, divx, flv, swf, rm, rmvb, mpg, mpeg, mpeg1, m1v, mpeg2, m2v, mp2, dvr-ms, m2ts, mts, m2t, ts, tp, trp, mpeg4, m4v, mp4, 3g2, 3gp, 3gp2, ogv, web

      Note:

      • If VLC is not installed on your local computer, video player will play videos supported by HTML5. Please refer to here for HTML5 videos supported by different web browsers
      • If you connect to DSM via the HTTPS protocol, you need to import a trusted certificate (Under the HTTP Service tab at Main Menu » Control Panel » DSM Settings) to be able to play videos with File Station
    4. Mount a subtitle file

      To mount a subtitle file:

      • Place a subtitle file and video file in the same folder (the file name of both files must be the same)
      • If your video contains embedded subtitles, you should be able to see them during playback. However, you can change the subtitles if you wish by choosing it from the drop-down menu
How to enable all users to have their own Photo Station?

Overview

The ioSafe NAS server offers online photo album service. You can upload photos, videos to Photo Station, and share them with friends and family via social networking services. In addition, you can allow every user on the ioSafe NAS to have his/her own personal photo album.

This article will guide you through the steps to set up Photo Station and enable Personal Photo Station service.

  1. Before you start

    Before you start to use Photo Station, make sure you have completed the following tasks:

    • Hardware installation for the ioSafe NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Set up a volume on the ioSafe NAS
    • Publish the ioSafe NAS to the Internet
    • Create user accounts

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Install and enable Photo Station package

    You have to install and enable Photo Station package on the ioSafe NAS first:

    1. Go to Main Menu » Package Center, click Available tab, and you will find Photo Station package. Please click Install
    2. Select a destination volume for Photo Station
    3. Click Next
    4. Confirm your settings and then click apply
  3. Enable Personal Photo Station

    After activating Photo Station from Package Center, if you would like other users to access Personal Photo Station, please follow the steps below:

    1. Go to Main Menu » Photo Station
    2. Click Settings on the top right corner
    3. Under General tab, do the following
      1. Tick Enable Personal Photo Station service
      2. Click Save to complete the setup. Now all ioSafe NAS users can have their own Personal Photo Station service

      Note:

      If you cannot tick Enable Personal Photo Station service, please enable User Home first (Go to Main Menu » Control Panel » User » User Home » tick Enable user home service). By doing this, you grant every user an exclusive folder.

      You can also enable Personal Photo Station service from DSM:

      1. Click Options » Options on the top right corner of DSM UI
      2. Click Photo Station tab » tick Enable Personal Photo Station - [user name] » OK, and the setup is completed

      Note:

      1. If you want guests to view the uploaded albums, please tick Set new folders as public albums
      2. If images are missing in Photo Station, please click Re-index to re-build the index structure of image files
      3. Click OK
How to edit photos stored on the ioSafe NAS with web-based external photo editors

Overview

The ioSafe NAS server is designed to store, backup users' photos, and share then over the Internet. In addition, Synology DSM allows users to edit photos with three web-based external photo editors. Users can edit photos stored in their ioSafe NAS without installing any photo editors.

The article will guide you through the process of editing photos with File Station, Photo Viewer, and Photo Station, using a web-based external photo editor. It will also guide through the process of saving photos to your ioSafe NAS, computer, or other social networks.

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS NAS)
    • Creating volumes and shared folder
    • You have to have admin account to access the management web page
    • Establish remote Internet access to your ioSafe NAS. If you manually set up connection to your router and the port is not 5000 or 5001, go to Main Menu » Control Panel » DSM Setting. Click Router Port to apply the ports used for your router
    • Enable Photo Station if you want to edit photos with Photo Station

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Edit Photos with File Station, Photo Viewer, or Photo Station

    This section explains how to edit photos on File Station, using a web-based external photo editor including Pixlr Editor and Pixlr Express.

    To edit a photo with File Station:

    1. Log in to your ioSafe NAS as admin or user who has the privilege to write, go to Main Menu » File Station
    2. Browse to the folder where the photo is located, and do the following
      1. Right-click the photo
      2. Go to Edit
      3. Choose Edit in Pixlr Editor or Edit in Pixlr Express
    3. The chosen photo editor will be opened in a new browser window. You can see your photo in a moment, and then edit it with provided tools.

    To edit a photo with Photo Viewer:

    1. Log in to your ioSafe NAS as admin or user who has the privilege to write, go to Main Menu » File Station
    2. Browse to the folder where the photo is located, double-click the photo to view it in Photo Viewer, and do the following
      1. Go to the lower left corner and click the pen image
      2. Choose Edit in Pixlr Editor or Edit in Pixlr Express
    3. The chosen photo editor will be opened in a new browser window. You can see your photo in a moment, and then edit it with the provided tools

    To edit a photo with Photo Station:

    1. Enable Photo Station
    2. Sign in to Photo Station as admin or sign in to your own personal Photo Station
    3. Browse to the photo that you want to edit, and do the following
      1. Click Edit
      2. Choose ixlr Editor or Pixlr Express
    4. The chosen photo editor will be opened in a new browser window. You can see your photo in a moment, and then edit it with the provided tools

    Note:

    • Pixlr Editor and Pixlr Express do not support all image formats
    • Pixlr Editor supports the following formats: jpg, gif, png, psd, pxd (Pixlr layered image
    • Pixlr Express supports the following formats: jpg, gif, pn
  3. Save Edited photos

    This section explains how to save photos with Pixlr Express and Pixlr Editor after you finish editing your photos.

    To save an edited photo with Pixlr Express

    1. Click Save
    2. Name the file, and choose the quality of the edited photo and click Save
    3. The edited photo is saved at the photo's original location on the ioSafe NAS. If you don't provide a different name for the edited photo, it will be saved in the file's original name followed by a number

    To save an edited photo with Pixlr Editor

    1. Choose File » Save
    2. Do the following:
      1. Choose the location, which could be the photo's original location on the ioSafe NAS, your computer, or other social networks
      2. Name the file, and choose the format and the quality of the edited photo according to your preferences.
      3. Click OK
    3. The edited photo is saved at your chosen location
How to use the ioSafe NAS as my iTunes Library

Overview

The ioSafe NAS server is designed to serve as your multimedia center, managing and sharing your multimedia content with different devices. It can also serve as your iTunes Library to stream music and videos stored on your ioSafe NAS to an iTunes client within the same local network. This article will guide you how to use the ioSafe NAS as the location of iTunes Library.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Create a volume on your ioSafe NAS
    • Create a shared folde
    • Install iTunes on your Windows PC.

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article and how to setup port forwarding for connecting to the internet.

  2. Mount the music folder in your NAS to your PC
    1. Go to Computer » press Map network drive to map the targeted folder in your NAS to your PC
    2. Assign a Drive for the targeted folder, and enter the Folder location in your NAS. Press Finish to complete the network drive mapping
    3. After the successful mapping, the mapped folder will appear in your Computer
  3. Direct iTunes Media folder location to the mounted music folder
    1. Open iTunes in your PC. Go to Edit » Preferences
    2. Go to Advanced and press Change the iTunes Media folder location
    3. Select the folder you mapped in Computer. Press Select Folder to complete the change.
    4. Then, the iTunes Media folder location has been changed successfully.
  4. Add music to iTunes Library
    1. Go to File » select Add Folder to Library
    2. Select the folders in the mapped folder, and press Select Folder
    3. In a few minutes, the music in the mapped folder in your NAS will save to your iTunes Library
How to play music collections stored on the ioSafe NAS on AirPlay devices

Overview

Your ioSafe NAS NAS server is designed to serve as your multimedia center, and brings you a new type of entertainment experience. One key feature is the ability to stream your music collections directly to AirPlay devices such as Apple TV or AirPlay-enabled stereo systems. You no longer need to confine yourself to your computer: enhance your user experience with more freedom and new options for controlling your music.

This article will guide you through the steps to play music collections stored on the ioSafe NAS on Airplay devices. All you need is the remote of your Apple TV (or mobile device with DS audio installed) to enjoy the music.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Install and run Audio Station in Package Center
    • Install DS audio on your iOS devices
    • Your AirPlay-supported device (ex: Apple TV) is set up properly

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article and how to setup port forwarding for connecting to the internet.

  2. Stream media contents from Audio Station to Apple TV

    This section explains how to use Audio Station to directly stream music onto AirPlay device such as Apple TV.

    To use Audio Station for AirPlay streaming:

    1. Log onto Audio Station as admin or a user with appropriate privilege settings.
    2. Choose a category or a playlist from your library for streaming
    3. On the top right of the window, click Media Renderer. So the Audio Station can begin detecting Apple TV.
    4. Click Please select a media renderer and choose Apple TV from the drop-down menu
    5. Drag songs to the playing queue and press the play button. The streaming would start right away
  3. Stream media contents from mobile device to Apple TV

    This section explains how to stream music collections onto Synology App (DS audio) on mobile device such as iPhone/iPad, and through it stream to Apple TV via AirPlay. Thus, no matter if you are away from home or on the move, the entertainment is always ready to broadcast to other Media Renderers.

    To use iPad to stream music stored on the ioSafe NAS onto Apple TV :

    1. Log onto DS audio with iPad
    2. Click on the Airplay icon on the top left to see the drop-down list and choose Apple TV for streaming
    3. Select the song and play. The streaming would start right away

    To use iPhone/iPad as remote controller and stream music from the ioSafe NAS onto Apple TV :

    If you are using DS audio as a remote controller (i.e., you would like to use AirPlay from the ioSafe NAS directly), you can change the ioSafe NAS 's player to AirPlay device from DS audio.

    1. Log onto DS audio with iPad
    2. Click on the settings icon on the bottom right to select the player and choose Apple TV for streaming
How to enjoy my ioSafe NAS music on Windows iTunes

Overview

The ioSafe NAS server is designed to serve as your multimedia center, manage and share your multimedia content with different devices. The ioSafe NAS can be your iTunes Server to stream music and videos stored on your ioSafe NAS to an iTunes client within the same local network. Synology iTunes Server also provides the Smart Playlist feature, letting you create playlists containing songs that match the criteria you specify.

This article will guide you through the steps to stream music and videos with Synology iTunes Server to an iTunes client on a Windows PC, and use the smart playlist.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Created a volume
    • Created a shared folder
    • Enabled File Station.
    • Installed and run iTunes Server in Package Center
    • Installed iTunes on your Windows PC.

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article and how to setup port forwarding for connecting to the internet.

  2. Manage iTunes Server

    This section explains how to manage the iTunes Server on your ioSafe NAS.

    To manage iTunes Server:

    1. Log in to your ioSafe NAS as admin or user who has the privilege to write, go to Main Menu » iTunes Server
    2. Enter your Shared name
    3. Tick Require password and enter a password if you want iTunes users to enter a password before accessing your shared folders
    4. Click Apply

    Note: The music and video shared folders will be accessed by iTunes clients. iTunes Server supports the following formats:

    • Audio: MP3, M4A, M4
    • Video: MOV, MP4, M4
    • Playlist: WPL, M3
  3. Enjoy Music and Videos on Windows iTunes clients

    This section explains how to enjoy music and videos on a Windows iTunes client.

    To access music and videos on a Windows iTunes client:

    1. Launch iTunes on your PC
    2. Go to SHARED, and browse to the iTunes server with the shared name you entered
    3. Enter the Password, and click OK
    4. You can access all the music and videos stored on your ioSafe NAS
  4. User smart playlist

    This section explains how to create a smart playlist, which can automatically include certain types of songs that match specific criteria. iTunes clients will be able to play the smart playlist you created.

    To create a smart playlist:

    1. Go to Main Menu » iTunes Server
    2. Click Smart Playlist to open the Smart Playlist window
    3. Click Create, name the playlist, and click OK
    4. Click Add Rule to set the rules, and click OK

    To edit a smart playlist:

    1. Do one of the following to start editing:
      1. Select the item you want to edit and click Edit
      2. Double-click the item
    2. Do any of the following to modify the rules:
      1. Modify the rules by choosing items from the drop-down menus
      2. Click Add Rule if you want to add a rule
      3. Select a rule and click Delete Rule if you want to delete the rule. Click Ok
    3. To delete a smart playlist:
      1. Select the smart playlist you want to delete
      2. Click Delete and then click Yes
How to enjoy multimedia contents stored on the ioSafe NAS with DLNA/UPnP-compliant DMAs

Overview

The ioSafe NAS can serve as a multimedia server on the local area network, allowing home devices, such as TVs/stereo systems and Sony PlayStation3/Xbox 360, to play its multimedia contents. These devices are DLNA/UPnP-compliant DMAs.

This article will guide you through the steps to browse and stream multimedia contents from your ioSafe NAS to DLNA TV (Samsung TV Model: LA40B650T1M � is taken for example here) and Sony PlayStation3.

What is DLNA?

Digital Living Network Alliance (DLNA) is a cross-industry organization of consumer electronics, computing industry, and mobile electronics manufacturers. DLNA actively promotes wired and wireless networks of consumer electronics products, personal computers, and mobile devices, in the home and on the road, for sharing new digital media and content services.

What is UPnP?

Universal Plug and Play (UPnP) is a collaboration of protocols that allows a wide range of devices to be interconnected, both wired and wireless, and to work seamlessly with one another by establishing network services, of which media streaming is the most popular in that media files can be directly streamed to TV and no transfer of files is required for playback. UPnP supports zero configuration networking. In other words, it spares users the trouble of setting up networking configurations as it is automatically completed once UPnP devices are connected to a network, which exhibits the concept of "plug-n-play" technology.

What is DMA?

DMA, commonly known as digital media adapter, is a home entertainment device that can connect to a home network to retrieve digital media files (such as music, photos, or video) from a personal computer or other networked media server and play them back on DLNA/UPnP-enabled devices.

Contents

  1. Before you start

    Before you start to play multimedia with DLNA TV/Sony PlayStation3, make sure you have completed the following tasks:

    • Hardware installation for the ioSafe NA
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS
    • Creating (a) volume(s
    • Using a LAN cable to connect DLNA TV/Sony PS3 to the Interne

    Note: For more information about setting up your DMA devices, please refer to the User's Guide that comes with the devices.

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see Chapter 15 of the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Activate media server and manage its settings on your ioSafe NAS

    In order to play multimedia contents on your DMA devices, you need to activate DLNA/UPnP media service on your ioSafe NAS first, and manage its relevant settings to prepare you for media play. These settings include how to:

    • Manage the device list to enhance DMA compatibility to make sure the multimedia contents are played smoothly on your DMA devices
    • Set DMA menu language and style to organize your multimedia files by selecting a predefined menu style or customizing your own
    • Categorize multimedia files within the indexed folder to be browsed and played by the DMA devices within the local network

    To enable DLNA/UPnP media server on your ioSafe NAS:

    1. Go to Main Menu » Control Panel » Media Server
    2. Tick Enable DLNA/UPnP media server under the Media Server tab and click OK
    3. Do the following to adjust the settings of your DMA device
      1. If you would like to check whether your DMA device is properly installed and found by your ioSafe NAS within the local network, click Device list under the DMA Compatibility tab, and then a list of DMA devices will appear with their device info. For example, if the DMA accessed by media server is a Samsung TV, the type of the device will be detected by the ioSafe NAS and displayed in the Device column
      2. Note:Default profile will be used if Media Server cannot identify the type of your DMA device. If your device is not listed here, you can try using Generic DLNA (for devices that support DLNA) or Generic Non-DLNA (for devices that do not support DLNA).

      3. If you would like to set your DMA menu language and style, choose a language and style from the drop-down menu. You can decide how your multimedia files would be organized by selecting a predefined menu style or customizing your own. The system can save up to three different sets of customized menu style
        1. Creating a new menu style: Choose one of the three customized styles from DMA menu style, and then click Customize. Click Create under the tab (Music, Photo, Video) to which you would like to add a category folder. In the window that appears, fill in the folder name and select the type of the folder according to your preference. Click OK to save the changes, and the customized menu is created
        2. Editing an existing menu style: Choose one of the three customized styles from DMA menu style, and then click Customize. Select a category folder under the tab (Music, Photo, and Video) which you would like to edit. In the window that appears, you may change its folder type and relevant settings. Click OK to save the changes, and the new settings will apply
      4. Note: Not all languages and styles are supported by your DMA devices. For the supported list of languages and styles, please refer to the User's Guide of the devices.

      5. If you would like to add indexed folders for DMA devices within LAN to browse and play the media files within those folders, click Create under the Indexed Folder tab. In the window that appears, fill in the folder name and select the folder you would like for indexing. File Type is for you to decide which type of media files to include in the indexed folder. Click OK and the new indexed folder is created

        Note:

        1. By default, only the media files within the Photo, Video, and Music shared folders are indexed
        2. The mounted shared folders from remote servers cannot be added as indexed folders
        3. You can add up to 100 indexed folders on your ioSafe NAS
  3. Enjoy your multimedia with DLNA/UPnP-compatible devices

    Multimedia contents can be played back via the ioSafe NAS on DLNA/UPnP home devices (such as TVs and stereo systems) and DMA devices (such as Sony PS3 and Xbox 360). These DLNA/UPnP-compatible devices can easily connect into your home network just like any other desktop or notebook computer, printer, or media player. Once the connection is established, you can browse selected folders on your media server and select music to listen to, or photos and videos to watch.

    This section explains how to access your media files stored on your ioSafe NAS with DLNA/UPnP TV and DMA device.

    Note: Following are the links to the lists of DLNA/UPnP TV and DMA devices which have been verified by Synology for your reference. Should you have encountered any TV or device not compatible with Synology Product, you are welcome to report its model name to Synology here.

    • For the list of DLNA/UPnP TV supported by Synology and ioSafe, please see our compatibility list at www.iosafe.com/support
    • For the list of DMA devices supported by Synology and ioSafe, please see our compatibility list at www.iosafe.com/support.

    To access the media files stored on your ioSafe NAS with DLNA TV

    1. Go to Main Menu » Application » Media Play (USB & DLNA) to enable DLNA service, press the Device button on your remote, and then select your ioSafe NAS from the list of devices on which media files you would like to access.
    2. Once the ioSafe NAS is selected, you can view photos, listen to music, and watch videos on your SAMSUNG TV
      1. Photo: Go to Main Menu » Application » Media Play (USB & DLNA) » Photo
      2. Note: Ticking Transmit low resolution images instead of the original images under Main Menu » Control Panel » Media Server of your ioSafe NAS will enable you to browse more quickly, but the photos displayed on TV are of smaller size. If you would like to view photos of larger size, please do not tick Transmit low resolution images instead of the original images.

      3. Music: Go to Main Menu » Application » Media Play (USB & DLNA) » Music
      4. Video: Go to Main Menu » Application » Media Play (USB & DLNA) » Movie
      5. Note: Not all multimedia file formats supported by the ioSafe NAS can be played on your DLNA/UPnP-compliant TV. For the supported list of file formats, please refer to the User's Guide of your TV.

        To access the media files stored on your ioSafe NAS with Sony PS3:

      6. Turn on both your TV and PS3, you will see the input source (depending on which type of video output cable used) shown at the top-right corner and Main Menu of PS3.
      7. Note: For more information about hardware installation of PS3, please refer to the User's Guide that comes with your device.

      8. Select your ioSafe NAS from the list of devices on which media files you would like to access under Photo, Music, and Video.
      9. Once the ioSafe NAS is selected, you can view photos, listen to music, and watch videos with your PS3
        1. Photo: Go to Main Menu » Photo
        2. Music: Go to Main Menu » Misic
        3. Video: Go to Main Menu » Video
      10. Note: Not all multimedia file formats supported by the ioSafe NAS can be played on PS3. For the supported list of file formats, please refer to the User's Guide of your PS3.

How to enjoy the music stored on the ioSafe NAS with Audio Station

Overview

The ioSafe NAS server is an ideal solution for you to store and manage your music library no matter how large it is. With Audio Station, you can always enjoy your music stored in your NAS anytime on any computer. Audio Station also supports a large selection of file types, so you can enjoy your music in any format the way you like.

This article will guide you through the essentials of using Audio Station to enjoy music stored on your ioSafe NAS.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation for the ioSafe NAS
    • Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Creating volumes and shared folders
    • Creating users with access privileges

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Install Audio Station

    For DSM 4.0 or up, please follow the steps below to enable Audio Station.

    1. Go to Main Menu » Package Center
    2. Select Available tab, then click Install for Audio Station under Packages by Synology
    3. Select a volume to install the package on, and then click Next
    4. Confirm the settings and start installing by clicking Apply. You can uncheck Run after installation if you wish to manually enable it later; otherwise DSM will automatically add Audio Station to your Main Menu after the installation is complete.
  3. How to use Audio Station
    1. In this section, we will guide you through the user UI and the playback function of Audio Station
    2. The Audio Station UI is divided into 3 sections: Audio Source, Music Browser and the Music Player
    3. To use your Audio Station, you will need to put your music files under the music folder, or assign your choice of music source folder mentioned in the next section

    Audio Source

    1. On the right side of Audio Station you can choose from a variety of audio sources
    2. Library: This is the music stored in your ioSafe NAS. Any audio files in your Music folder and any other indexed folders will be recognized. You can choose to list them as All Music, By Folder, By Album, By Artist, By Genre, Random 100 or Recently Added
    3. Playlist: You can see your own personal playlists or shared playlists created previously listed here.
    4. Internet Radio: You can find free radio stations on SHOUTcastTM and RadioIO as our default internet radio provider. If you have an internet radio station link you would like to listen to, just click on Add Radio Station and enter the name, description and the URL of the radio station, it will then be added to your User defined list of internet radio. You can also drag the radio stations from the music browser to My favorite, or drag them to a playlist you've created for easy access
    5. Media Server: Audio Station can browse and play audio files on other DLBNA-certified media servers on the local area network

    Music Browser

    1. In the middle you can see all the playable files from the source you have selected. There are 3 types of viewing styles that you can choose to browse your music library
      1. List: This is the first button from the left. The items are organized in a list.
      2. You can select which info columns to show from the top, or use the filter box to search for specific items
      3. Icon: This is the button in the center. The items are presented in the form of icons and artworks included in the audio file's directory or tag.
      4. Cover Flow: This is the rightmost button. All icons and artworks appear using cover flow, creating a nice visual style to browse your library. Note that you can use this view only by selecting By Album or By Artist audio sources
      5. While browsing your media library, you can always go back to your last location by selecting the Up arrow on the top of music browser, or any of the path names to go back to a previous directory
      6. You can also edit music information by right-clicking on an audio file and select Edit music tag, a window will appear listing the information contained in the file
      7. Or, right-click on the items and select Add selections to queue or Add all to queue if you want to add the whole list of music to queue

    Music Player

    1. In the right you can see the music player and the playlist queue in the bottom. You can Play/Pause, Next song, Previous song, Stop, adjust the volume, Shuffle On/Off, or change the repeat option (No repeat, repeat the playlist or repeat one song). Right click on the playlist queue for more options
    2. You can minimize the player by clickng on the Switch to mini player at the top right of music player
    3. The player will minimize to a simplified UI, letting you work on other tasks while still maintaining control over your music playbacks
  4. Configure Audio Station

    To use your Audio Station, you will need to put your music files under the music folder, or assign your choice of music source folder.

    Under this section, we will take you through the steps of configuring Audio Station. You can:

    1. Specify your music library folder
    2. Edit settings
    3. Create playlists
    4. Select playback mode

    Specify your music library folder

    1. Open Control Panel from your main menu
    2. Select Media Indexing Service under Application Settings
    3. Under Indexed Folder, you can see the default folder for Music files is Music, which means Audio Station will automatically search for any audio files stored in this folder, and create a media library. If you have music stored somewhere else and want to add them to your music collection, choose Create
    4. Now you can add your own music folder for Audio Station to look for audio files. Click on Select to choose your folder. You should also uncheck the Photo and Video under File Type since we are only indexing music files here. After you are done, press OK
    5. Remember to click on Save for the changes to take effect. Now you can start using Audio Station

    Edit settings

    1. There are 2 settings in Audio Station: setting up Audio Station feature Privileges for each user and Options
    2. Go to Audio Station » Settings » Privileges. You can setup which features are available to users
    3. USB/UPnP renderer mode: You can play music from an external USB/UPnP-compliant device
    4. UPnP Browsing: You can browse other DLNA/UPnP certified media servers on the network
    5. Manage Playlist: The ability to edit shared playlists
    6. Edit Music Tag: The ability to make changes to music tags
    7. Go to Audio Station » Settings » Options. There are 2 settings you can change
    8. Enable music download: Determine if user can download songs from the Audio Station directly
    9. Do not search for UPnP renderers: Determine if Audio Station should search for other media servers on the network

    Note: You have to restart Audio Station for the setting changes to take effect.

    Create playlists

    You can organize your favorite songs into playlists to access your music more easily. You can either create a Personal Playlist which is only viewable by you, or a Shared Playlist which is accessible for everyone using Audio Station on the ioSafe NAS. There are several ways you can create a playlist.

    1. Go to Audio Station » Playlist » New Playlist
    2. Enter a name for your newly created playlist. If you want to save it as a Shared Playlist, check Add as shared playlist
    3. Go to Audio Station, and select New Playlist from Personal Playlist menu, or Shared Playlist menu
    4. You can save your current playing queue into playlist. Just right click on any song in the queue and select Save playing queue
    5. You can also create a smart playlist to look up songs based on your search criteria. Go to Audio Station » Playlist » New Smart Playlist. You can experiment with the different variables and search criteria in order to achieve desired result
    6. If you want to add songs to an existing playlist, simply drag the songs from the library onto the playlist

    Select playback mode

    There are 3 different playback modes for Audio Station: Streaming Mode, Media Renderer and USB Mode.

    1. Streaming Mode is the normal playback mode which music will stream to the computer you are using right now
    2. You can only choose USB Mode when you have a USB speaker connected to the ioSafe NAS. Under this mode you can stream music directly to your USB speaker or stereo devices connected to the audio dock of Synology Remote (sold separately)
    3. Under Media Renderer mode you can stream music to other DLNA/UPnP-compliant devices in your local network. You can choose different devices in the drop down menu below the playback control panel
How to share your photos stored on the ioSafe NAS to social networks

Overview

Photo station is the web application designed to help you manage all the photos and video files that you store on your ioSafe NAS: through its user-friendly interface, it becomes easy to upload photos and videos, create and manage albums, browse your media content, and most importantly, share this content with your friends and family. One key feature of sharing contents is the direct upload to social networks, and how simple the process is! With Photo Station, in just a few clicks, all your contents are uploaded to the social network of your choice: Facebook, Picasa, Twitter, and Plurk.

This article will guide you through the process on how to share photos/videos from your ioSafe NAS to social networks.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. Hardware installation for the ioSafe NAS
    2. Software installation for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    3. Creating volumes and shared folders
    4. Creating DSM local users

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Install Photo Station

    If Photo Station has not been installed yet, here is how to add Photo Station to DiskStation Manager.

    How to install Photo Station:

    1. Go to Menu » Package Center » Select Available tab » Click on Install for Photo Station
    2. Select a destination to install Photo Station, and then click Next
    3. Click Apply
  3. Share photos from the ioSafe NAS to social networks

    You can upload and share your photos in Photo Station to your Facebook and Picasa Web Albums account.

    How to upload photos to Picasa:

    1. Open Photo Station, enter an album, and then click on Share » Upload to Picasa
    2. Select the photos you would like to upload (a green check will appear), then click Upload to Picasa
    3. In the window that appears, click Connect with Picasa and a new pop up window will appear to log into your account. Once connected, select Create a new album or Upload to an existing album, and then click OK
    4. Once you clicked ok, the upload progress bar will appear to indicate its status. After upload is complete, the status will change to Done

    How to share album link to Twitter:

    1. Within the Photo Station album, click on Share » Link to » Twitter.
    2. If you have not yet logged into your Twitter account, a new pop up window will appear. Please enter your Twitter account email and password, and then click Sign In. After signing in, a direct link to your desired Photo Station album will appear and available for publish onto your Twitter account
  4. Sync Photo Station albums to Facebook

    You can upload and sync your albums in Photo Station to your Facebook account. To enable this action, you must first authorize Photo Station with access to your Facebook account.

    How to authorize Facebook access to Photo Station:

    1. Open Photo Station, then go to Settings and click on Photos tab
    2. Click Connect with Facebook or Use another account (if you have setup Facebook authorization already)
    3. A new pop up window will appear, enter your Facebook account email and password, and then click Log In. If the account is successfully authorized, the status will be changed to "[Facebook account name] is authorized.
    4. Tick Sync with Facebook regularly if you want Photo Station to sync albums with Facebook regularly
    5. If you want to cancel Facebook authorization, click Cancel authorization and then click Yes

    How to sync a Photo Station album with Facebook:

    1. Make sure you have complete Facebook authorization (see above)
    2. When you are within an album, choose More » Sync with Facebook
    3. In the window that appears, name the new Facebook album, and then click OK
    4. If you want to sync the album immediately, choose More » Sync with Facebook now

    How to stop syncing with Facebook:

    1. When you are within a synced album, choose More » Don't sync with Facebook
How to enjoy my ioSafe NAS music on Mac iTunes

Overview

The ioSafe NAS can be your iTunes Server to stream music and videos stored on your ioSafe NAS to an iTunes client within the local network. It also provides the Smart Playlist feature, letting you create playlists containing songs particularly specified. This article will guide you through the steps to stream music and videos with Synology iTunes Server to an iTunes client on a Mac, and use the smart playlist.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Create a volume on your ioSafe NA
    • Create a shared folder on your ioSafe NAS
    • Install and run iTunes Server in Package Center

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about related topics.

  2. Manage iTunes server

    After iTunes Server is installed on your ioSafe NAS, you can store your music collection in music shared folder and run your iTunes on your Mac computer. In addition, you can change settings of iTunes Server.

    To manage iTunes Server:

    1. Log in to your ioSafe NAS as admin or user who has the administrator privilege, go to Main Menu » iTunes Server
    2. Enter your Shared name
    3. (Optional) Tick Require password and enter a password if you want iTunes users to enter a password before accessing your shared folders
    4. Click Apply

    Note:

    The music and video shared folders will be accessed by iTunes clients. iTunes Server supports the following formats.

    Audio: MP3, M4A, M4P, WAV, AIF.

    Video: MOV, MP4, M4V.

    Playlist: WPL, M3U.

    Return to top

  3. Enjoy music and videos on Mac iTunes clients

    This section explains how to enjoy music and videos on a Mac iTunes client.

    Please note that you cannot use the following devices. The media devices access your ioSafe NAS contents through Home Sharing.

    • iPad, iPhon
    • Apple T

    To access music and videos on a Mac iTunes client:

    1. Launch iTunes on your Mac
    2. Go to SHARED, and browse to the iTunes server with the shared name you entered.

    3. If you had set a password, enter the Password, and click OK.
    4. You can access all the music and videos stored on your ioSafe NAS.
  4. User Smart Playlist

    This section explains how to create a smart playlist, which can automatically include certain types of songs that match specific criterion. iTunes client will be able to play the smart playlist you created.

    To create a smart playlist:

    1. Go to Main Menu » iTunes Server
    2. Click Smart Playlist to open the Smart Playlist window
    3. Click Create, name the playlist, and click OK
    4. Click Add Rule to set the rules, and click OK

    To edit a smart playlist:

    1. Do one of the following to start editing
      1. Select the item you want to edit and click Edit
      2. Double-click the item
    2. Do any of the following to modify the rules
      1. Modify the rules by choosing items from the drop down menus
      2. Click Add Rule if you want to add a rule
      3. Select a rule and click Delete Rule if you want to delete the rule. Click Ok

    To delete a smart playlist

    1. Select the smart playlist you want to delete
    2. Click Delete and then click Yes

    To view the newly-created smart playlist on iTunes:

    1. Go to SHARED, and browse to the iTunes server of the selected shared name
    2. Click on the arrow right next to the shared name to overview the smart playlist.

Printers

How to set up and use a multifunctional printer shared from the ioSafe NAS

Overview

The ioSafe NAS server, acts as a print server, supports multifunctional printer which allows you to print, fax, and scan documents at the same time. By connecting a multifunctional printer to the ioSafe NAS, the printing resource can be shared by multiple users in the same local area network.

This article will guide you through the basics of setting up a multifunctional printer on an ioSafe NAS server.

Contents

  1. Before you start

    This article assumes that you have met the following criteria:

    1. Hardware installation for ioSafe NAS
    2. Your DiskStation Manager version is DSM 4.0 or newe
    3. You have a multifunctional printer that is within ioSafe's compatibility list (www.iosafe.com/support).
    4. The multifunctional printer is plugged into one of the USB ports on the ioSafe NAS
    5. You are using Windows operating system

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

    Note:

    • Network MFP is only for Windows users
    • USB hub is not supported when connecting a printer for sharing
    • The memory card function of the connected printer is not supported.
  2. Setting up multifunctional printer

    To set up multifunctional printer:

    1. Log into Synology DiskStation Manager as admin or an account in the administrators group
    2. Go to Main Menu » Control Panel » External Devices. You should see a printer's thumbnail appearing on the device list
    3. Click on the thumbnail. Choose USB Printer Manager » Set Up Printer
    4. Choose Network MFP and Click Save to save the settings
  3. Managing multifunctional printer on the ioSafe NAS

    To manage multifunctional printer:

    1. Select the printer from the device list
    2. Do any of the following
      1. Click Get Info to get printer's information
      2. Choose USB Printer Manager » Release Printer to release the connection between the printer and a client
      3. Choose USB Printer Manager » Clean up spool space to cancel all printing jobs
      4. Click Eject and disconnect the printer from the USB port of the ioSafe NAS
  4. Setting up print server on computer

    To set up a multifunctional printer on a computer:

    1. Install and open Synology Assistant on your computer.
    2. Go to Printer Device tab. Click Add
    3. Select the device to set up. You should see the printer from the list. Click Next to continue
    4. Install printer software by selecting the model brand and the model device. Click Next to continue
    5. Set up name for your printr and choose whether to set it as the default printer
    6. Click Finish to start installation
    7. Click Ok.
    8. Note:

      • For other methods of setting up print server access, open DSM Help, go to Main Menu » Control Panel » External Devices, click the Help button (with a question mark) at the top-right corner, and then refer to the Access Printer from Windows section.
  5. Managing the print server on computer

    When printing and sending fax, you can perform the operations without manually attaching the printer in Synology Assistant. However, when you want to use scanner or receive fax on a multifunction printer, you have to attach the printer for your sole use to prevent the jobs from being interrupted by other users.

    When a printer is manually attached in Synology Assistant, it means other users who share the same printer in LAN cannot access the device. So please do remember to release the printer when you finish your job.

    Attach/release the printer

    To attach or release the printer:

    1. In Synology Assistant, go to Printer Device tab.
    2. Select the printer you want to attach and click Attach. Synology Assistant will start to connect the printer. The status column will show the operation state.
    3. When a printer is attached, you will see the button Attach has become Release. You can click it to release the attached printer.

    Note

    • In the status column, if the printer is labeled as Available, it means you can attach the printer for your sole use
    • If it is labeled as Attached, it means the printer is already attached to your computer
    • If the printer is not available for the time being, click Attach when choosing the printer will add you to the waiting list for connection.

    Remove Printer

    To remove the printer:

    1. Select the printer you want to remove in the list
    2. Click Remove to delete the printer from the list

    Edit Printer Info

    When Synology Assistant cannot automatically catch the IP of your printer, you can manually set up the IP here.

    1. Select the printer you want to edit in the list
    2. Click Edit and input the correct IP of your printer
How to use a printer shared from the ioSafe NAS on Mac

Overview

The ioSafe NAS can be a print server, providing printer sharing capability to various clients. Every computer in the office within the same LAN (local area network) will be able to use the printer to print work documents. At home, you can also setup a print server using your existing USB printer, so that everyone can print from their own computer.

This article will guide you through the process of setting up the ioSafe NAS as a shared print server on a Mac computer.

Note:

  1. To see whether your USB printer is compatible with the ioSafe NAS, please visit the compatibility page for all supported USB printers at www.iosafe.com/support.
  2. The Mac OS X version used in this guide is 10.7.4.

Contents

  1. Before You Start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Hardware installation
    • Software installation and latest update for Synology DiskStation Manager (DSM, web-based operating system of the ioSafe NAS)
    • Connect your printer to your ioSafe NAS with USB cable
    • Logged in under DSM admin (or a user belonging to the administrators group) to the ioSafe NAS

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

    For assistance with setting up a PostScript USB printer with the ioSafe NAS on a Mac, please refer to How do I set up the PostScript USB printer on the ioSafe NAS with Macs in the FAQ section at www.iosafe.com/support.

  2. Enable Network Printer from DSM

    In order for everyone within the network to be able to find the USB printer on their computer, printer sharing has to be enabled on DSM first. Here are the steps:

    To setup USB printer on DSM:

    1. Connect the printer to the USB port on the ioSafe NAS
    2. Warning: If you are connecting the printer to the ioSafe NAS via a USB hub, the printer will not be recognized.

    3. Open the External Devices interface in Control Panel
    4. In the interface, click on the printer icon, and choose USB Printer Manager » Set Up Printer
    5. Under Mode, choose Network Printer. Click Save, and then click Close
  3. Access a printer shared by the ioSafe NAS on Mac

    Mac users can easily setup and provide shared access to a printer through the ioSafe NAS. Each printer has its own supported driver and how you install could vary from one to the other. This section of the article will show step by step how to install a printer on your Mac under each configuration:

    • Via Bonjour
    • Via IPP
    • Via LPD/LPR

    Note:

    You may choose to install your printer via different configuration type based on the requirements you have and the environment that you are in. For example, Bonjour can help you setup a printer without manual setup by discovering and filling in all the information the system needs.

    1. Access your printer via Bonjour

      Bonjour is a Zero configuration networking service developed by Apple, which provides a general method to discover services on a local area network without much manual configuration. The service is widely used throughout Mac OS X and is a common way for Mac users to install printer on their Mac.

      To enable Bonjour Printer Broadcast on DSM: In order to install your printer via Bonjour on Mac, you need to enable Bonjour Printer Broadcast on DSM.

      1. Log in to DSM as admin or an account that belongs to the administrators group
      2. Go to Main Menu » Control Panel » Win/Mac/NFS
      3. Under Mac File Service, enable Bonjour Printer Broadcast and click Apply

      To access printer shared by the ioSafe NAS via Bonjour on Mac:

      1. Go to System Preferences » Printer & Scan, then click the + sign to choose your USB printer
      2. Choose usbprinter[number] from the drop-down menu to be your default printer
      3. Click Add for Mac to run the setup automatically
      4. Note

        1. When using bonjour to install your printer, the system will automatically detect the available driver you have. If the system fails to detect the correct driver, you can manually choose the driver by selecting Print Using » Select Printer Software from the drop down menu.
        2. If your printer supports Airprint as shown in the Support List, you can select Airprint Printer from the Print Using drop-down menu in step (2)
    2. Access your printer via IPP

      Using the IPP, or the Internet printing Protocol, is another way to install your printer on Mac.

      To access printer shared by the ioSafe NAS via IPP on Mac:

      1. Go to System Preferences » Printer & Scan, then click the + sign to choose your USB printer
      2. Click on the IP tab and fill out the following information and click Add to setup the printer
      • Protocol: select Internet Printing Protocol IPP.
      • Address: type in the IP address of your ioSafe NAS
      • Queue: enter the printer's Queue Name prefixed with /printers/. For example, /printers/usbprinter1

      Note: The ioSafe NAS is able to connect up to two printers simultaneously. To identify the queue name for your printer, log onto DSM and go to Control Panel » External Devices » Get Info.

    3. Access your printer via LPD

      You can also use another method to install printer on Mac, by using LPD.

      Note:

      LPD (Line Printer Daemon) is the printing protocol commonly used in TCP/IP networks. In most cases, LPD/LPR is used by university and business campuses where UNIX and mainframe systems have been in place for a while.

      To access printer shared by the ioSafe NAS via LPD/LPR on Mac:

      1. Go to System Preferences » Printer & Scan, then click the + sign to choose your USB printer
      2. Click on the IP tab and fill out the following information and click Add to setup the printer
      • Protocol: select Line Printer Daemon LPD.
      • Address: type in the IP address of your ioSafe NAS
      • Queue: enter the printer's Queue Name prefixed with /printers/. For example, /printers/usbprinter1

      Note:

      There are more options to install printer drivers on MACs than on Windows. Please choose from the drivers below that best fit your printer model with the following order:

      • AirPrint driver (For printer models go to www.iosafe.com/support).
      • Gutenprint driver (Download driver Here) (Black and white printing only)
      • Original driver of the printer (From printer manufacturer or Apple website)
      • Generic PS (PostScript) driver or PCL drivers (Black and white printing only)

      If you still experience problems or need more specific help, we recommend contacting our support team.

Storage

How to Expand Volumes or Disk Groups by Adding Hard Disks to the ioSafe NAS

Overview

The ioSafe NAS is designed to grow with your evolving storage needs, allowing you to create volumes or Disk Groups with a single hard disk and then gradually expand by installing an additional hard disk as necessary. This feature allows you to expand the capacity of your volume or Disk Group according to your budget and with no need to worry about losing your existing data.

This article will guide you through the process of expanding an existing volume or Disk Group by installing an additional hard disk.

Contents

  1. Before You Start

    This article assumes that you have already done the following:

    • Created a volume on your ioSafe NAS (see "How to Create Volumes on the ioSafe NAS"
    • Prepared an additional hard disk with which you can expand your volume's capacity

    Back Up Data: Although the volume expansion process will not delete any existing data, we strongly recommend backing up your data before proceeding.

    Minimum Hard Disk Size:

    Please see the guidelines below regarding replacement hard disks' minimum size:

    • For SHR: The capacity of the hard disk you wish to add must be equal to or larger than the largest hard disk in the volume or Disk Group. For example, if your volume is composed of three hard disks 2 TB, 1.5 TB, and 1 TB respectively then the capacity of the new hard disk must be at least 2 TB

    Volume or Disk Group Status: Before beginning, make sure the status of your volume or Disk Group is Normal. If not, you must first repair it (For detailed instructions, please refer to www.iosafe.com/support).

    For information about basic hardware and software setup, please refer to the Quick Installation Guide for your ioSafe NAS. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for additional information related to this article.

  2. Expanding Volumes or Disk Groups with Additional Hard Disks

    The ioSafe NAS supports expanding capacity of volumes and Disk Groups with the following RAID types: Synology Hybrid RAID (SHR) and JBOD.

    To add hard disks and expand capacity:

    1. Your ioSafe NAS supports hot-swapping
    2. Open the outer casing of your ioSafe NAS
    3. Important:

      To avoid harming yourself or damaging your ioSafe NAS, please follow the hard disk installation instructions found in the Quick Installation Guide.

    4. Insert any new hard disks you have prepared into empty hard disk slots
    5. Log into DSM (DiskStation Manager) with an account belonging to the administrators group
    6. Go to Main Menu
    7. Open Storage Manager
    8. At this point, please do the following
      1. Volume: If you are expanding a single volume on RAID
        1. Go to the Volume tab
        2. Select the Disk Group you wish to expand
        3. Click Manage
        4. Continue to Step 9
      2. Disk Group: If you are expanding a Disk Group:
        1. Go to the Disk Group tab
        2. Select the Disk Group you wish to expand
        3. Click Manage
        4. Continue to Step 9
      3. Select Expand the volume (or Disk Group) by adding hard disks. Then click Next
      4. Select the hard disks with which you wish to expand the volume or Disk Group. You can add hard disks by checking the corresponding checkboxes. Then click Next
      5. A warning will appear, reminding you to make sure there is no important data on the selected hard disks. All existing data will be erased during the expansion process. Click OK to continue
      6. Double check your settings on the confirmation page. You can click Back to return and modify settings, or click Apply to complete the wizard and begin expanding the volume or Disk Group
      7. The expansion time varies depending on your environment. To check the status of the expansion process, please go to Main Menu » Storage Manager » Volume and see Status and Disk Info
How to Expand Volumes or Disk Groups by Replacing Hard Disks on the ioSafe NAS

Overview

The ioSafe NAS is designed to grow with your changing storage needs, allowing you to create volumes or Disk Groups using smaller hard disks and then gradually expand them by replacing existing hard disks with ones of larger size. This feature allows you to expand storage capacity according to your budget and with no need to worry about losing existing data.

This article will guide you through the process of expanding a volume or Disk Group by replacing existing hard disks.

Contents

  1. Before You Start

    This article assumes that you have already done the following:

    • Created at least one volume or Disk Group on your ioSafe NAS
    • Prepared at least one new hard disk with which you can expand your existing volume or Disk Group
    • Prepared an external hard drive or network computer ready to temporarily back up your existing dat

    For information about basic hardware and software setup, please refer to the Quick Installation Guide. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for additional information related to this article.

    Important:

    1. Back Up Data: Although the expansion process will not delete any existing data, we strongly recommend backing up your data before proceeding
    2. Volume or Disk Group Status: Before beginning, make sure the status of your volume or Disk Group is Normal
    3. Is data still accessible during expansion? Data on your system will be available while expanding volumes or Disk Groups; although the system may suspend connections temporarily when first starting the process
  2. Expanding Volumes or Disk Groups by Replacing Hard Disks

    With the ioSafe NAS, you can expand volumes or Disk Groups by replacing smaller hard disks with larger ones. This process differs depending on your RAID type.

    1. For Configurations Without Data Redundancy

      Depending on your configurations, your volume or Disk Group might not have data redundancy, such as in the following situations:

      • Your volume or Disk Group is Basic, RAID 0, JBOD, or any other configuration which does not provide data redundancy

      If your volume or Disk Group matches one of the situations above, you must be careful to back up all data and system configurations on your ioSafe NAS before replacing any hard disks.

      To replace hard disks for configurations without data redundancy:

      1. Back up data and system configurations of your ioSafe NAS to an external storage device.
      2. Turn off your ioSafe NAS
      3. Replace old hard disks with new ones
      4. Important:

        To avoid harming yourself or damaging your ioSafe NAS, please follow the hard disk installation instructions found in the Quick Installation Guide.

      5. Turn on your ioSafe NAS
      6. Reinstall DSM (DiskStation Manager) on your ioSafe NAS. The latest version of DSM can be downloaded at Synology's Download Center
      7. Create a new volume or Disk Group
      8. Go to Main Menu » Backup and Restore » Restore and restore the data and system configurations you just backed up to the external device.
      9. Once data has been fully restored, you can start using the newly expanded volume
    2. For SHR or RAID 1

      SHR and RAID 1 types support data redundancy. If your volume or Disk Group uses one of these RAID types, you can easily expand capacity by replacing smaller hard disks with larger ones. When expanding these volume types, you must be careful to replace all hard disks one-by-one. After replacing one hard disk, you must repair the volume or Disk Group before replacing the next one. For RAID 1, volume capacity will expand once all hard disks have been replaced.

      Hard Disk Size:

      Before replacing any hard disks, please note the guidelines below.

      SHR (Synology Hybrid RAID): When replacing hard disks belonging to SHR volumes or Disk Groups, please note the following:

      • If the capacity of all member hard disks is equal, then you should replace at least two hard disks. Otherwise, the capacity of your volume will not expand. For example, if your SHR volume consists of three 3 TB hard disks, then you must replace at least two hard disks in order to expand volume capacity
      • If the capacity of member hard disks is different, then the new, replacement hard disks should be equal to or larger than the largest existing hard disk. In addition, you should replace smaller member hard disks first in order to optimize capacity usage. For example, if your SHR volume consists of three hard disks that are 4 TB, 3 TB, and 2 TB respectively, then you're new, replacement hard disks should be at least 4 TB. In addition, you should replace the 3 TB or 2 TB hard disks

      Replace hard disks for SHR and RAID 1:

      1. Your ioSafe NAS supports hot-swapping
      2. Remove the outer casing from your ioSafe NAS
      3. Important:

        To avoid harming yourself or damaging your ioSafe NAS, please follow the hard disk installation instructions found in the Quick Installation Guide.

      4. Replace one of the old hard disks with a new one you have prepared
      5. Login to DSM with an account belonging to the administrators group
      6. Go to Main Menu
      7. Open Storage Manager
      8. Go to the Volume tab
      9. The status of your volume should be Degraded. If your ioSafe NAS is emitting a beep sound, you may press Beep Off
        1. If you are expanding a volume, please go to Main Menu » Storage Manager » Volume, select the degraded volume, and click Manage. Then continue to Step 10
        2. If you are expanding a Disk Group, please go to Main Menu » Storage Manager » Disk Group, select the degraded Disk Group, and click Manage. Then continue to Step 10
        3. Select Repair and click Next
        4. Select the hard disk you wish to add to the volume or Disk Group. You can add a hard disk by checking the corresponding checkbox. Then click Next to continue
        5. A warning will appear, reminding you to make sure there is no important data on the selected hard disk. All existing data on the hard disk will be erased during expansion. Click Yes to continue
        6. Review your settings on the confirmation screen. You can click Back to return and modify settings, or click Apply to finish the wizard and start the repair and expansion process
        7. If you wish to check the status of the repair and expansion process, please go to Main Menu » Storage Manager » Disk Group or Volume
        8. Once the repair process has finished, the volume status should be Normal
        9. Repeat the above process until you have replaced all of the old hard disks

Surveillance

How to manage the camera groups in Synology Surveillance Station

Overview

Surveillance Station is professional Network Video Recording (NVR) software bundled with DiskStation Manager (DSM), allowing you to remotely record and monitor video footage from IP cameras which are paired with your ioSafe NAS.

When deploying cameras in large numbers, by organizing cameras in groups, will significantly improve overall manageability of your NVR system. This article is to guide you through how to setup and use camera groups in different scenarios.

Contents

  1. Before You Start

    Before you start to export an event, make sure you have completed the following tasks:

    • Surveillance Station is active from DSM Control Panel
    • More than 1 IP camera has been installed on Surveillance Station
    • IP camera has started event recording, as reflected by entries in Management » Event » Event List
    • You are using either the Admin, Admin Group or Surveillance Station Manager Account
    • More than 1 Surveillance Station user besides the Admin/Admin-Group is already setup

    You can also see the ioSafe NAS User's Guide (available on the CD and at www.iosafe.com/support) for a general idea about related topics.

  2. Create Camera Group with existing cameras

    Create a Camera Group

    After you have logged in to Surveillance Station, let us focus on the Management tab.

    Once you have more than 1 camera added, you can start create Camera Groups

    1. Go to System » Camera Group and click Add
    2. Give this group a name, and select the cameras what you wish to be included to this group
    3. Click OK and your group will be presented at the lower panel of the window

    Edit/Modify Camera Group

    To move camera from one Camera Group to another

    1. Select a camera group in the upper half, and then select the camera(s) you want to move in the lower half
    2. Drag the selected camera(s) from the lower half to the target camera group on the upper half
    3. Click Move or Copy to move or copy the selected cameras to the target camera group

    To edit a Camera Group

    1. You can click on a Camera Group from upper half panel on the screen
    2. Click on Edit, or simply double-click
    3. Either tick or un-tick the camera you wish to add or remove to the Camera Group
    4. Click OK to apply the new settings
  3. See Camera Groups in Liveview

    By using Camera Group, applying large numbers of camera to a layout for liveview becomes easier to manage than applying each camera individually.

    Apply Camera Groups to camera layout

    1. Focus on Live View tab in Surveillance Statio
    2. Click on the icon.
    3. Within Layout Type, click on the Camera Group Layout
    4. Click and drag the icon from the left panel onto the preview area
    5. Click Preview. At this point, Surveillance Station will automatically program the most suitable layout to fit all your cameras within the Camera Group
  4. See Camera Groups in Event Playback

    By using Camera Group, applying large numbers of camera to a Surveillance Station's event player becomes easier to manage than applying each camera individually.

    Playback Events in Event Management

    1. Focus on Management tab in Surveillance Station
    2. Go to Event » Event List
    3. Click Filter and select a Camera Group from the Group category, on the Source dropdown menu
    4. Tick any other checkbox to aplly further criteria
    5. Click on OK and the selected Camera Group events will be listed.
    6. Double click on any items in the list for event playback
    7. Click on Filter or icon to reset the filtering settings when this view is no longer needed

    Playback Events in Timeline

    1. Focus on Timeline tab in Surveillance Station
    2. Click on the icon under Settings
    3. Select a Camera Group from the Group category
    4. Up to 4 IP cameras from the selected Camera Group will be loaded under their individual dropdown box under Settings
    5. Click a date highlighted in blue on the calendar to populate the Timeline with video clips
    6. Alternatively, click on the icon under Settings to start the playback of the events on the most recent date
  5. See Camera Groups in Privilege Management

    By using Camera Group, applying large numbers of camera privilege to a Surveillance Station user becomes easier to manage than applying each camera individually.

    Playback Events in Event Management

    1. Focus on Management tab in Surveillance Station
    2. Go to System » Privilege
    3. Click on Profile Management button
    4. Click on the Plus icon to add a new privilege profile, and give this profile a useful name
    5. On the Camera table, for the cameras within the Camera Group which you want to apply access privilege for this profile, tick on the checkbox next to it
    6. Click Save to apply the settings
    7. Back to System » Privilege
    8. Double click on any user from the list of whom you want to adjust their privilege
    9. From Profile name dropdown box, select the privilege profile which you've just created from step 4~6
    10. Click on OK to apply the settings
How to set up video motion detection for your IP camera on Synology Surveillance Station

Overview

Synology Surveillance Station can manage event intelligently by recording only when motion event is detected. This maximizes available storage to extend the days of recording, and by tuning accurately to fit each scenario, only the key events are recorded.

User can set motion detection from either the camera or Synology Surveillance Station. The difference is motion detection by camera will unload processing away from Surveillance Station to improve overall system efficiency, at the tradeoff of less tuning parameters. By using Surveillance Station's built-in motion detection, users can define multiple detection areas, and enables this function for cameras that did not come equipped with built-in motion detection.

This guide will demonstrate how to set up video motion detection for an IP camera to trigger recording in Synology Surveillance Station.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • You have added the camera in Surveillance Station
    • You have installed JAVA plug-in for your browser
    • The camera supports motion detection as indicated in the ioSafe IP camera compatibility chart at www.iosafe.com/support.

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Configure the settings of the IP camera to allow for motion detection

    You can choose from 2 types of motion detection in Surveillance Station:

    From Camera or From Surveillance Station (depending on compatibility).

    1. Detection by camera

      If you want to use the camera's built-in detection mechanism:

      • Log in to DSM with your "admin" credentials. Open Surveillance Station
      • Go to Management»Edit»Settings»Advanced Ta
      • Choose "Motion detection by the camera"
    2. Detection by Surveillance Station

      If you want to use Surveillance Station motion detection mechanism:

      • Log in to DSM with your "admin" credentials. Open Surveillance Station
      • Go to Management » Edit » Settings » Advanced Tab
      • Choose "Motion detection by Surveillance Station"
    3. Note: Please refer to Specification section of each model for actual performance and testing environment with and without motion detection by Surveillance Station.

  3. Edit motion detection settings to suit user preferences

    Depending on motion detection mode, you can set values for:

    1. Detection Area: Define the detection area
    2. Detection sensitivity: The sensitivity of motion detection. If you set a smaller value, motion detection will be less sensitive and will only be triggered when the calculated difference between a series of frames is larger than the specified value
    3. Threshold: The threshold of motion detection. If you set a larger threshold, motion detection will be triggered when there is larger motion, or when the calculated difference between a series of frames exceeds the specified threshold
    4. Object size: The size of the object. If you set a larger value, motion detection will be triggered when there are larger moving objects. If you set a smaller value, smaller moving objects could trigger motion detection
    5. Trigger percentage: The percentage of the object in the view. If you set a larger value, motion detection will be triggered when there are larger moving objects. If you set a smaller value, smaller moving objects could trigger motion detection
    1. Settings for motion detection by camera

      For motion detection by camera, you may only adjust the Detection sensitivity and Trigger percentage values. The Threshold and Object size values are to be adjusted in the camera manufacturer's included software. In this menu, the values must range from 1 to 99 for each field; a lower value for less sensitivity and higher value for high sensitivity. You can see the combined motion detection effect of all settings as an object moves into the frame and a green or red bar registers. Recording will only activate when the bar becomes red.

    2. Settings for motion detection by Surveillance Station

      For motion detection by Surveillance Station, you must first configure the Motion Detection Area.

      1. Click Detection Area
      2. In the new window, click 'Add'
      3. Select the new window and move/resize by dragging the window center or any of the square bullets
      4. Type in a name for the new area. You may create as many areas as you would like motion detection to record
      5. Click 'Save'
      6. Adjust the Detection sensitivity value (higher is more sensitive) and Threshold value (lower triggers recording). A green bar will not trigger recording while a red will start the recording
  4. Schedule video recording of motion detection events

    After setting up the parameters of your motion detection mechanism, you will need to configure a Motion Detection Recording schedule.

    1. In the Management page, go to Edit » Settings » Recording Schedule
    2. Click on Motion Detection Recording next to the green box
    3. You can click and drag multiple boxes on the time slots you wish to record via motion detection and use Delete to remove recording times

    You have now properly configured video motion detection and recording in Surveillance Station. For more information about motion detection and recording in Surveillance Station, please click the icon at the top right corner of Surveillance Station.

How to set up privilege policy on Synology Surveillance Station

Overview

Surveillance Station provides users to configure their privileges in conform to their surveillance needs. By assigning privileges to users, you can allow or restrict access to cameras and settings within Surveillance Station. Users can be assigned as Manager or Spectator for monitoring. Administrator can assign specific camera to target member by simply assigning different privileges.

This article will guide the basics of assigning privileges and applying privilege profile to DSM users in Synology Surveillance Station.

Contents

  1. Before You Start

      This article assumes the following:

      • You have users created under DSM with access to Surveillance Station application
      • Your IP camera has been setup and is ready for use in Surveillance Station
      • Note: DSM admin or a user belonging to the administrators group has full authority on Surveillance Station (including camera license management) and can assign privilege profiles to DSM local users.

      • DSM admin or a user belonging to the administrators group should log in to DSM and go to Main Menu » Control Panel » Application Privileges to assign Surveillance Station privilege to DSM users
      • DSM admin or a user belonging to the administrators group will not be listed on this page
  2. Assign Privileges

    All DSM users will be granted privilege profiles. DSM admin or a user belonging to the administrators group can also create new privilege profiles.

    To create a new privilege profile:

    1. Click Profile Management and then click
    2. Do the following to enter profile settings
      1. Enter the name of the privilege profile
      2. Select a privilege type from the Type drop-down menu
        1. Manager can manage all Surveillance Station functions except for camera license management
        2. Spectator can only watch live view and event playback but cannot edit camera settings
      3. Tick the checkboxes to authorize included users to manage selected cameras, a camera group or cameras from a client
    3. Click Save and then click Close

    To edit a Privilege Profile

    1. Click Profile Management and then select the profile you want to edit
    2. Make changes to the settings
    3. Click Save and then click Close

    T delete privilege profiles

    1. Click Profile Management and then select the profile you want to delete
    2. Click and then click Yes
    3. Click Save and then click Close
  3. Apply Privilege Profile to DSM Users

    After privilege profiles are created, DSM admin or a user belonging to the administrators group can apply the newly-created profiles to selected DSM users.

    To apply a profile to DSM users:

    1. Select the users to which you want to grant a privilege profile. You can press "Ctrl" or "Shift" for multiple selections
    2. Right-click any of the users and click Edit
    3. Choose a privilege profile from the drop-down menu, and then click OK

    To change the privilege profile of a user:

    1. Select the user you want to manage, and then click Edit
    2. Choose a privilege profiile from the Profile name drop-down menu
    3. Click OK
How to export IP camera configuration on Synology Surveillance Station

Overview

Surveillance Station is professional Network Video Recording (NVR) software bundled with DiskStation Manager (DSM), allowing you to remotely record and monitor video footage from IP cameras which are paired with your ioSafe NAS. Surveillance Station allows you to export your current IP camera configuration to safely backup critical parameters for use of system restoration, or simply apply same set of cameras onto another ioSafe NAS for quick deployment.

This article will guide you through the process of exporting of your IP configuration on Synology Surveillance Station.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • Surveillance Station is active from DSM Control Panel
    • At least one camera is already installed on Surveillance Station
    • At least one shared folder besides "Surveillance" is already created on your ioSafe NAS
    • You are using the DSM Admin or Surveillance Station Manager account to log in

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Export IP camera configuration on Synology Surveillance Station

    Export IP camera configuration on Synology Surveillance Station.

    If you want to export your IP camera configuration, do the following:

    1. Login to the Surveillance Station
    2. Go to Camera List on management column on the left panel
    3. Click the Configuration button to show Drop-Down menu
    4. Click the Export button
    5. In Configuration Export Wizard, name your configuration
    6. Select the destination you would like save the configuration.
    7. Select the camera(s) you would like to export the configuration
    8. Click Finish and SSCamExport_Configuration_Name subfolder will be created to archive the settings
  3. In the event that the camera configuration has been altered and needs to roll back, or camera settings needs to be duplicated to another ioSafe NAS for quick deployment, you can use the Configuration»Import option to restore all camera related parameters by identify the configuration file from the shared folder location at step (6).

How to add an IP camera licenses on the ioSafe NAS

Overview

Surveillance Station is professional Network Video Recording (NVR) software bundled with DiskStation Manager (DSM), allowing you to remotely record and monitor video footage from IP cameras which are paired with your ioSafe NAS.

Synology Camera License Packs are designed for expanding cameras set up on the Synology Surveillance Station. By default, one camera license is installed. In this article, by applying the license key on the Surveillance Station user interface, you will be able to set up and manage more than one camera on the network.

Note: Synology Camera License Pack comes in 1 camera license and 4 camera licenses. You can install the licenses to activate more cameras on the Synology Surveillance Station Service. The ioSafe NAS supports up to 8 cameras.

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    1. You have either 1 or 4 Camera License Key readily available
    2. Surveillance Station is active from DSM Control Panel
    3. The ioSafe NAS has not reached its maximum camera installation limit
    4. You are using the DSM Admin account to log in to Surveillance Station

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Add an IP Camera License on Synology

    Add IP Camera License Pack into Synology Surveillance Station

    If you want to add an IP camera license, do the following:

    1. Login to the Surveillance Station
    2. Go to License on management column on the left hand
    3. Click the Add button
    4. Read the agreement and check the Agree option
    5. Enter the License Key
    6. Note: Keys are case sensitive

    7. Click Ok

    Important: Upon applying the license key, you agree with the following terms and conditions. Any violation will subject you to the legal liabilities under the applicable laws and regulations.

    1. This license key can be applied to only one ioSafe NAS Server at a time
    2. This license key cannot be distributed or provided to any third party
    3. This license key should be kept in a safe place. Synology/ioSafe will provide no replacement for any loss of this license key
    4. After the License Key is confirmed, you may go to Camera List and start to install more camera(s)
How to set up Synology Surveillance Station alarm notification

Overview

Surveillance Station is professional Network Video Recording (NVR) software bundled with DiskStation Manager (DSM), allowing you to remotely record and monitor video footage from IP cameras which are paired with your ioSafe NAS.

Upon detection of certain events by the IP camera, Surveillance Station can trigger notification to be sent to selected personnel by the means of SMS, Email, MSN, and Skype or push notifications. By doing so, user can receive first hand alarm message and react timely to incidents. Surveillance Station provides efficient mechanism to make sure the environment is always properly safe guarded.

This article will guide through the configuration process for all types of notification transmission available, and send a test message to confirm the setup is fully functional.

Contents

  1. Before you start

    Before you start to export an event, make sure you have completed the following tasks:

    • Download Surveillance Station from the Package Center
    • More than 1 IP camera has been installed on Surveillance Station
    • You have log into Surveillance Station as the DSM admin account
    • DS cam can be downloaded and installed onto your mobile device

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Setup e-mail alarm notifications
    1. Go to the Email tab and tick the Enable e-mail notifications checkbox
    2. If the DSM interface already has notification setup, then select Apply the notification settings in the Management UI
    3. To use separate settings, tick Apply the following email information and complete the info
    4. Click on Send a test mail to verify the system has been correctly setup
  3. Setup SMS alarm notifications
    1. Go to the SMS tab and tick the Enable SMS notifications checkbox
    2. If the DSM interface already has notification setup, then select Apply the notification settings in the Management UI.
    3. To use separate settings, tick Apply the following SMS information and complete the info
    4. Click on Send a test SMS message to verify the system has been correctly setup
  4. Setup push alarm notification
    1. Go to the Push Service tab and check on the method of notifications
    2. Log in with DS cam from your mobile device as an admin
    3. After successful login, click on Manage paired devices to make sure the mobile device is paired successfully
    4. Upon trigger of an incident, notifications will appear under the Notification tab on DS cam
    5. By clicking on the notification event, DS cam will redirect to the liveview of that particular camera
  5. Setup MSN/Skype alarm notifications
    1. Go to the Push Service tab and check on the method of notifications.
    2. Enter in the MSN and Skype account names, multiple accounts can be separate by ";" for a maximum of 2 accounts
    3. Open either MSN or Skype client software, click on Send a test message.
    4. When the MSN or Skype client has received a message from Synology Messenger, your push notification has been setup correctly
  6. Schedule the notification delivery
    1. Go to the Settings tab then check the types and methods of notification delivery
    2. To set the notification schedule for a notification type, click on Notification Schedule then choose Settings
    3. Click Allow Notification or Delete, and then click or drag on the grid to limit the camera's event notification to certain periods of a week
    4. Upon trigger on the schedule, notification for the select type will be sent via the enabled delivery method in step 1
  7. When choosing New camera added from the Notification drop-down menu, the notification schedule specified will be applied to all cameras added to Surveillance Station in the future.

  8. Setup batch alarm notifications

    To setup notification schedule and apply to multiple cameras, go to the Settings tab then check the types and methods of notification delivery.

    1. Click on Notification Schedule then choose Batch Edit
    2. The welcome page of the Batch Notification Scheduling Wizard will appear. Follow the onscreen instructions to complete the setup.
How to Verify the Videos Snapshots Authentication Recorded on the ioSafe NAS

Overview

Surveillance Station is the professional Network Video Recorder (NVR) software bundled with DiskStation Manager (DSM), allowing you to remotely record and monitor video footage from IP cameras which are paired with your ioSafe NAS. Synology's implementation of digital signature will also prove the exact time of the recording since recording/stamping to help ensure recorded evidence is admissible in a court of law.

For any recorded video and live view still images, MD5 video watermark authentication is deployed to help ensure data integrity. The entire export is authenticated with NIST-approved Hash Message Authentication Code (HMAC), and RSA encryption technology applies digital signatures. This is a highly secure, accurate and defendable means of verifying the authenticity of any frame of any camera in the video export. The authentication would not pass if any frame of any camera had been modified, recording equipment has been changed (NVR), or system time has been altered.

This article will guide you through the process of exporting a snapshot image or recording from the Surveillance Station, and validating that evidence with "Evidence Integrity Authentication" desktop utility.

Note:

  • MD5: Cryptographic hash function that produces a 128-bit (16-byte) hash value. MD5 is deployed in a wide variety of security applications to check data integrity
  • Hash Message Authentication Code (HMAC): Used for simultaneously verify both the data integrity and the authenticity of a message. HMAC is a construction used for calculating a message authentication code (MAC) involving a cryptographic hash function (such as MD5) in combination with a secret key
  • RSA: Algorithm for public-key cryptography with 2048 bits (617 decimal digits)

Contents

  1. Before you start

    This article assumes that you have done the following tasks for your ioSafe NAS:

    • DSM version of 4.0 or above is installed on the ioSafe NAS
    • Surveillance Station is installed and running from Package Center on each ioSafe NAS
    • At least one camera is already installed and recording videos on Surveillance Station

    Refer to Quick Installation Guide for more information about hardware and software installation. You can also see the ioSafe NAS User's Guide (available on the CD or at www.iosafe.com/support) for a general idea about topics related to this article.

  2. Capture video and snapshot images

    All images and videos from Surveillance Station are already embedded with digital watermark. In order to verify the validity of the video/snapshot evidence, it must be exported onto a local PC/Mac/Linux workstation.

    1. Launch Surveillance Station in DSM
    2. Under the Liveview tab, download snapshots onto PC by clicking on the Snapshot button
    3. Under the Timeline tab, download snapshots and/or Surveillance Station videos onto PC by clicking on the Snapshot or Download button
    4. Under the Management tab and via the Event List, download Surveillance Station videos onto PC by clicking on the Download button
  3. Check Authentication of Video and Snapshot Images

    To verify videos/snapshots recorded on the ioSafe NAS, users can select the video/snapshot evidence and run the Evidence Integrity Authenticator desktop utility to see the detail of the evidence file. If the file has been tempered with, result will be shown accordingly.

    Evidence Integrity Authenticator: The Evidence Integrity Authenticator allows third-party investigators or law enforcement authorities to validate and review videos captured by Synology Surveillance Station. Since all recorded videos and live view snapshots from Surveillance Station include a video watermark, the video which has not been tampered with will be verified by the authentication test as original recording. Install and run the program.

    1. Download the Synology Evidence Integrity Authenticator from the Download Center for PC/Mac/Linux
    2. Click on Open File(s) or Open Folder button within Evidence Integrity Authenticator program
    3. Select snapshot and/or video files that you have just downloaded from Surveillance Station
    4. The Authentication Results column will show the results within the Synology Evidence Integrity Authenticator program
How to set up IP cameras to patrol automatically on Synology Surveillance Station

Overview

Synology Surveillance Station provides you automatic patrol to customize your surveillance needs through PTZ-supported cameras. Patrol in Synology Surveillance Station is an action of going through a preset path by schedule. Only PTZ-supported cameras can be set patrol. Patrol offers user automatic surveillance routing to improve guard efficiency.

This article will guide you through the basics of the patrol setting in Synology Surveillance Station.

Contents

1. Before you start

This article assumes the following:

  1. You have an IP camera which supports the PTZ function (Please check our website www.iosafe.com/support).
  2. Your IP camera has been setup and is ready for use in Surveillance Station
  3. 2. Setting up patrol

    Setup patrol via the Wizard

    You can choose from 3 customizable patrol paths via the Guard Wizard of Surveillance Station:

    1. Under the Management tab of Surveillance Station, select the desired IP camera and choose Guard » Wizard
    1. You will be given the choice to select from 3 Patrol Paths: 2 Points Patrol, 3 Points Patrol or 4 Points Patrol
    1. In this example we'll setup a 2 Point Patrol
      1. Select 2 Point Patrol and click next.
      2. Select your #1 Point from either an existing preset (Select existing preset) or you can Add preset.
      1. Tick Add Preset and enter a name
      2. Click Next and repeat for #2 Point
      3. Click Next and enter a name for your Patrol setting
      4. You can select the Interval (sec.) to have the patrol repeat after a specified time in seconds
      1. Click Next to setup the Guard settings for your Patrol preset. For Triggers, you can select from Continuous, Motion Detection, Alarm or Motion Detection/Alarm
      2. Next, choose your Patrol preset , Loops per cycle and Interval (minute) under the Action field
      3. Next, choose your desired days and hours for Guard to activate by clicking and dragging in the time table
      1. Click Finish to save your Patrol settings

      Setup patrol manually

      If you want to setup patrol manually, please do the following:

      1. Under the Management tab of Surveillance Station, select the desired IP camera and choose Guard » Settings
      1. Name your preset position and click Save
    2. Next, click the Patrol tab of the settings men
    1. Under Preset position list click the Add icon to add your preset positions (up to a maximum of 10
    1. Next, choose the Interval Time in seconds
    2. Preview your Patrol setting or click Save to create the Patrol setting
    3. Click Next to setup the Guard settings for your Patrol preset. For Triggers, you can select from Continuous, Motion Detection, Alarm or Motion Detection/Alarm
    4. Next, choose your Patrol preset , Loops per cycle and Interval (minute) under the Action field
    5. Next, choose your desired days and hours for Guard to activate by clicking and dragging in the time table
    6. Click Finish to save your Patrol settings

    3. Using your preset patrol settings

    Setup patrol in Live View

    You can use the Patrol drop-down menu to select between your preset Patrol paths in Live View.

    1. Under the Live View tab of Surveillance Station, select the desired IP camer
    2. You can select the Patrol presets you have set up earlier by clicking on the Patrol drop-down men
How to export and import Surveillance Station recordings from the ioSafe NAS

Overview

Surveillance Station is professional Network Video Recording (NVR) software bundled with DiskStation Manager (DSM), allowing you to remotely record and monitor video footage from IP cameras which are paired with your ioSafe NAS.

In the event that you are running out of storage, or need to archive important events for future reference, this article is to guide you through how to export an event recording by creating a copy into a separate shared folder from Surveillance Station. And also how to mount this archive back into Surveillance Station again, when the need arise again to review the video clip.

Contents

  1. Before you start

    Before you start to export an event, make sure you have completed the following tasks:

    1. Surveillance Station is active from DSM Control Panel
    2. 1 or more IP camera has been installed on Surveillance Statio
    3. IP camera has started event recording, as reflected by entries in Management » Event » Event List
    4. You have created a new shared folder on your ioSafe NAS, or added an external USB drive with a valid file system to generate "usbshare" shared folder, other than the "Surveillance" system default shared folde
    5. You are using either the Admin, Admin Group or Surveillance Station Manager Accoun

    You can also see the ioSafe NAS User's Guide (available on the CD or on our support page) for a general idea about related topics.

  2. Export Events

      Surveillance Station video file can be exported to any shared folders on your ioSafe NAS, or to an external storage device via USB interface.

      Export Selected Events

      After you have logged in to Surveillance Station, let us focus on the Management tab.

      Once You have video footages recorded, you can start exporting these events.

    1. Go to Event » Export to export the event
    2. Click on Add and the wizard will prompt you to select an existing shared folder on your ioSafe NA
    3. Give your archive a nam
    4. Follow the wizard to select the camera and time range you wish to expor
    5. Click Finish, then the export progress will start under the Event » Export
  3. Import Events

      When the need arise to review events archived into an external storage device or dedicated shared folder, Surveillance Station video file can be mounted back for viewing.

      Mount Selected Events

    1. Go to Event » Export to export the event
    2. Click on Add and the wizard will prompt you to select an existing shared folder on your ioSafe NA
    3. Give your archive a nam
  4. Playback Events

      After the archives are successfully imported/mounted to Surveillance Station, you can use 2 ways to playback these events either from Event Management or the Timeline

      Playback Mounted Events in Event Management

    1. Click on Management tab in Surveillance Statio
    2. Go to Event » Event List
    3. Click Filter and select an archive from the Mounted category, on the Source dropdown men
    4. Tick any other checkbox to apply further criteri
    5. Click on OK and the imported events will be liste
    6. Double click on any items in the list for event playbac
    7. Click on Filter or icon to reset the filtering settings when this view is no longer neede

      Playback Mounted Events in Timeline

    1. Click on Timeline tab in Surveillance Statio
    2. Click on the icon under Settings
    3. Select an archive from the Mounted categor
    4. Up to 4 IP camera's achieves will be loaded under their individual dropdown box under Settings
    5. Click a date highlighted in blue on the calendar to populate the Timeline with video clip
    6. Alternatively, click on the icon to start the playback of the events on the most recent dat

You're in good company with ioSafe