How Often Should You Back Up Your Data?

How Often Should You Back Up Your Data?

Working for a company with “Data Security” in the name, I spend a lot of my day thinking about backups and data. What usually comes to mind is ways of backing up, securing, encrypting, and otherwise protecting data from threats—loss, disaster, hacking, you name it....
Remote Tech Support for a Day: A World Backup Day Story

Remote Tech Support for a Day: A World Backup Day Story

I recently played remote tech support for someone whose laptop hung up during a software installation. It seemed that the file system was corrupted, but it was hard to tell. I’m not a tech support person, but I can fill in occasionally, summoning patience with the...
ioSafe 1019+ NAS vs. 1517 NAS: What’s the Difference?

ioSafe 1019+ NAS vs. 1517 NAS: What’s the Difference?

Lately, I’ve been asked quite often about the key differentiators between the legacy ioSafe 1517 NAS and the newer 1019+ NAS. Throughout this review, I’ll delve deeper into their specific capabilities, why the 1019+ adds value to our client’s...
How Long Does an External Hard Drive Really Last?

How Long Does an External Hard Drive Really Last?

As a Customer Support Technician for hard drive tool technologies, I’m often approached by customers asking: “How long will my external hard drive last?” And then the follow-up, “When will a hard drive failure happen?” or “When can a hard...