Thank you for choosing ioSafe. Please take a few minutes to register your product - the process is easy and secure and will enable us to serve you better. The benefits of registration include:
- Speedier support
- Product news and alerts
- Data Recovery Service activation
- A complimentary copy of Genie® Timeline Professional*
*Genie Timeline Professional download only available on Solo G3, SoloPRO and ioSafe Rugged Portable.
To purchase a discounted copy, click here.
How to Find Your Serial Number
The Solo's Serial Number (S/N) is a 10-digit code and is located on the back of the unit, just below the power port.
The SoloPRO's Serial Number (S/N) is a 10-digit code and is located on the back of the unit, directly above the power switch.
ioSafe Rugged Portable:
The Rugged Portable's Serial Number (S/N) is a 10-digit code and is located on the back of the unit.
If you need further assistance, please feel free to contact our Customer Service Center:
Phone: 888.984.6723 x400