Contact Support Let us know what’s troubling you or if you have any questions and we’ll put our people on it straight away. Country* Select Country United States Anguilla Antigua Barbuda Argentina Aruba Asia Pacific Australia Austria Bahamas Barbados Belgium Belize Bermuda Bolivia Brazil British Virgin Islands Canada Cayman Islands Chile China Colombia Costa Rica Czech Republic Denmark Dominica Dominican Republic Ecuador El Salvador Finland France French Guiana Germany Greece Grenada Guadeloupe Guatemala Guyana Haiti Honduras Hong Kong Hungary India Ireland Israel Italy Jamaica Japan Korea Malaysia Martinique Mexico Montserrat Netherlands Netherlands Antilles Curacao New Zealand Nicaragua Norway Panama Paraguay Peru Poland Portugal Puerto Rico Saudi Arabia Singapore Slovak Republic South Africa Spain St Kitts Nevis St Lucia St Vincent Grenadines Suriname Sweden Switzerland Taiwan Thailand Trinidad Tobago Turkey Turks Caicos Islands United Arab Emirates United Kingdom United States Uruguay US Virgin Islands Venezuela OTHER Email* First Name* Last Name* Company Phone* Operating System* Select Operating System Windows 10 Windows 10 LTSB Windows 11 Windows 7 Windows 8 Windows 8.1 Windows Server 2008 Windows Server 2012 Windows Server 2016 Windows Server 2019 Windows Server 2022 MacOS MacOS 10.10 MacOS 10.11 MacOS 10.12 MacOS 10.13 MacOS 10.14 MacOS 10.15 MacOS 11 MacOS 12 MacOS 13 MacOS 14 Linux (Debian-based) Linux (Other) Linux (Red Hat/CentOS) Ditto Firmware N/A ioSafe Product Name or Part Number* ioSafe Serial Number* A brief description of your problem or question:* Would you describe your problem or question in more detail?* How long have you been using this product?* Have you tried anything to solve this problem?If so, please let us know what you've tried:* Do you have a screenshot or diagnostic file that you would like to share?For best results, please compress uncompressed filetypes Choose a file… Submit