Remote Tech Support for a Day: A World Backup Day Story

I recently played remote tech support for someone whose laptop hung up during a software installation. It seemed that the file...

ioSafe 1019+ NAS vs. 1517 NAS: What’s the Difference?

Lately, I've been asked quite often about the key differentiators between the legacy ioSafe 1517 NAS and the newer 1019+ NAS. Throughout this...

How Long Does an External Hard Drive Really Last?

As a Customer Support Technician for hard drive tool technologies, I’m often approached by customers asking: "How long will my external hard...
Remote Tech Support for a Day: A World Backup Day Story

Remote Tech Support for a Day: A World Backup Day Story

I recently played remote tech support for someone whose laptop hung up during a software installation. It seemed that the file system was corrupted, but it was hard to tell. I’m not a tech support person, but I can fill in occasionally, summoning patience with the...

A Letter from CDSG’s CEO About COVID-19

A Letter from CDSG’s CEO About COVID-19

To our valued customers and partners: As the world continues to fight against the spread of the coronavirus (COVID-19), the CRU Data Security Group (CDSG)and its family of brands (CRU, WiebeTech, and ioSafe) is committed to the health and safety of all our employees,...

CRU Inc. is now CDSG

CRU Inc. is now CDSG

As of earlier this autumn, ioSafe's parent company, CRU Acquisition Group, LLC, is now CRU Data Security Group, LLC, or CDSG. This new corporate name is more aligned with the corporate mission, which is to develop the products that help our partners and their...

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