Duo Pro
For a reliable way to protect data for business continuity, look no further than the Duo Pro. This USB direct-attach RAID device is equipped with robust drives designed for continuous operation and longevity. Duo Pro is a no-brainer for professionals and SMBs. Note: if you need a network-attach storage (NAS) device, see the ioSafe 224+.
*DRS covers your ioSafe storage device, whether it’s damaged by fire, water, hardware failure, or any other reason. Two years coverage included with products with hard drives or SSDs, extendable to five years. Learn more
Specifications
Inside the Box
- Duo Pro device
- USB Type C Cable
- USB Type A to C Cable
- Power supply and cord
- Hex Tool
- Magnet
- Drive Screws (9)
- RAID setting jumper
Drive Bays
2
Max Internal Capacity
24TB (Capacity may vary by RAID type)
Supported Operating Systems
- Windows 8.1, 10 and 11
- Windows Server 2022, 2019, 2016, and 2012 product families
- macOS 10.14 “Mojave” or newer
- Red Hat Enterprise Linux and Ubuntu LTS
Product Dimensions
150mm W x 292mm L x 230mm H (5.9in W x 11.5in L x 9.06in H)
Product Weight
(1) 92 mm x 92 mm
Electrical
60W, 100V to 240V AC, 50/60 Hz, Single Phase
Warranty and Data Recovery Service
2 years hardware warranty standard for all configurations.
Devices that include factory-installed hard drives include two years DRS, extendable to 5 years. DRS upgrade includes 5 years of hardware warranty coverage.
Fire Protection
Up to 1550° F, 30 minutes per ASTM E-119
Water Protection
IP68: Fully submersed, fresh or salt water, 10 foot depth, 72 hours
Theft Protection
Metal Kensington Lock Slot, optional Floor Mount Kit
Operating Temperatures
5°C to 35°C (40°F to 95°F)
Non-operating Temperatures
-20°C to 60°C (-5°F to 140°F)
Operating Humidity
5% – 95% Relative Humidity
Non-operating Humidity
100%, Full water immersion, 10 feet, 3 days.
Tested per UL, FCC and CE Standards
Connections
- Data: (1) USB 3.2 Gen 2 Type C (up to 10 Gbps)
Features
Create two copies of your business data with our powerful ioSafe Duo Pro. The speedy Duo Pro secures your work from fire, water, and prying eyes.
FURNACE-TESTED
Built to protect your data up to 1550° F for 30 minutes, the Duo Pro can withstand house or office fires easily. While the computer might go up in smoke, your hard drives will remain pristine.
BUILT FOR A SWIM
If there’s a fire, there’s a good chance the sprinklers will drown any electronics that didn’t burn up. The Duo Pro is ready for that though, capable of protecting data for up to 72 hours in 10 feet of water!
TWICE THE PROTECTION
All hard drives fail eventually, that’s the nature of the beast. However, the Duo Pro makes two copies of your data simultaneously on two different drives. This redeundency means your hard work is protected even if one of the hard drives breaks down.
PEDAL TO THE METAL
The Duo Pro is built with the USB Type-C port (although it has a traditional USB Type-A port too) as well as the USB 3.2 Gen 2 protocol, which delivers a theoretical 10 Gbps! Plus, the Duo Pro ships with NAS hard drives to ensure sustained reliability.
Find Accessories
See what additional cables, tools, or dodads we offer for this product.
ABOUT THE DUO PRO
The ioSafe Duo Pro is a fireproof and waterproof external storage device that protects professional or business data from home office or office fires, damaged plumbing, leaking HVAC systems, or the fire department’s hose. The Duo Pro has two hard drives installed, making two copies of your backed up data simultaneously and eliminating the risk of data loss from drive failure. A disaster ready and on-premises solution, the Duo Pro is the most affordable way to recover your business quickly in the wake of a catastrophic event.
Our optional Data Recovery Service, which can be purchased with populated products, offers additional protection for your data. With DRS, we’ll make sure you’re back in business quickly, even employing forensic data recovery if necessary.
DOWNLOAD MANUALS
Need a little bit more information? Sometimes the best place to look is in the user manual.
REGISTER PRODUCT
Speed up your support process and help us manage your warranty information.
SEARCH FAQs
Learn from the wisdom of those who have troubleshot before you and check out our FAQs.
Need help deciding? Talk with our sales team
Looking for more information about our fireproof and waterproof ioSafe data protection devices? Submit your information and an ioSafe representative will follow up with you as soon as possible.