Remote Tech Support for a Day: A World Backup Day Story I recently played remote tech support for someone whose laptop hung up during a software installation. It seemed that the file system was corrupted, but it was hard to tell. I’m not a tech support person, but I...
A Letter from CDSG’s CEO About COVID-19 To our valued customers and partners: As the world continues to fight against the spread of the coronavirus (COVID-19), the CRU Data Security Group (CDSG)and its family of brands (CRU, WiebeTech, and ioSafe) is committed...
ioSafe 1019+ NAS vs. 1517 NAS: What’s the Difference? Lately, I’ve been asked quite often about the key differentiators between the legacy ioSafe 1517 NAS and the newer 1019+ NAS. Throughout this review, I’ll delve deeper into their specific capabilities,...
How Long Does an External Hard Drive Really Last? As a Customer Support Technician for hard drive tool technologies, I’m often approached by customers asking: “How long will my external hard drive last?” And then the follow-up, “When will a hard drive failure happen?”...
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