Remote Tech Support for a Day: A World Backup Day Story

Remote Tech Support for a Day: A World Backup Day Story

Remote Tech Support for a Day: A World Backup Day Story I recently played remote tech support for someone whose laptop hung up during a software installation. It seemed that the file system was corrupted, but it was hard to tell. I’m not a tech support person, but I...
A Letter from CDSG’s CEO About COVID-19

A Letter from CDSG’s CEO About COVID-19

A Letter from CDSG’s CEO About COVID-19 To our valued customers and partners: As the world continues to fight against the spread of the coronavirus (COVID-19), the CRU Data Security Group (CDSG)and its family of brands (CRU, WiebeTech, and ioSafe) is committed...
ioSafe 1019+ NAS vs. 1517 NAS: What’s the Difference?

ioSafe 1019+ NAS vs. 1517 NAS: What’s the Difference?

ioSafe 1019+ NAS vs. 1517 NAS: What’s the Difference? Lately, I’ve been asked quite often about the key differentiators between the legacy ioSafe 1517 NAS and the newer 1019+ NAS. Throughout this review, I’ll delve deeper into their specific capabilities,...
How Long Does an External Hard Drive Really Last?

How Long Does an External Hard Drive Really Last?

How Long Does an External Hard Drive Really Last? As a Customer Support Technician for hard drive tool technologies, I’m often approached by customers asking: “How long will my external hard drive last?” And then the follow-up, “When will a hard drive failure happen?”...