I recently played remote tech support for someone whose laptop hung up during a software installation. It seemed that the file system was corrupted, but it was hard to tell. I’m not a tech support person, but I can fill in occasionally, summoning patience with the...
To our valued customers and partners: As the world continues to fight against the spread of the coronavirus (COVID-19), the CRU Data Security Group (CDSG)and its family of brands (CRU, WiebeTech, and ioSafe) is committed to the health and safety of all our employees,...
Lately, I’ve been asked quite often about the key differentiators between the legacy ioSafe 1517 NAS and the newer 1019+ NAS. Throughout this review, I’ll delve deeper into their specific capabilities, why the 1019+ adds value to our client’s...
As a Customer Support Technician for hard drive tool technologies, I’m often approached by customers asking: “How long will my external hard drive last?” And then the follow-up, “When will a hard drive failure happen?” or “When can a hard...
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